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Radisson Hotel & Convention Center Toluca

4.0 star property
Travelers find upscale comfort in Toluca's shopping district, where they can savor local flavors, relax by the pool, or explore nearby stores

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Photo gallery for Radisson Hotel & Convention Center Toluca

An indoor swimming pool with a glass ceiling, surrounded by greenery and a tiled floor. - Radisson Hotel & Convention Center Toluca (Toluca)
A spacious indoor garden with a glass ceiling, various plants, and a central gazebo. - Radisson Hotel & Convention Center Toluca (Toluca)
A multi-level hotel lobby with a central atrium featuring a large tree sculpture, a seating area with sofas, and a display of ornate vases. - Radisson Hotel & Convention Center Toluca (Toluca)
A spacious atrium with a central garden, a staircase, and a modern design with white walls and metal railings. - Radisson Hotel & Convention Center Toluca (Toluca)
A statue of a figure holding a birdcage, surrounded by lush greenery and decorative vases in a spacious atrium. - Radisson Hotel & Convention Center Toluca (Toluca)
The Radisson Hotel & Convention Center in Toluca's bustling shopping area offers international dishes at Malinalco restaurant, a garden, indoor pool, and WiFi. The vibrant atmosphere has earned enthusiastic reviews from previous visitors.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Business Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk, a chair, and a nightstand.

Business Room, 1 King Bed, Non Smoking

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Non Smoking, Garden Area

Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking, Garden Area

9.2 out of 10
Wonderful
(39 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Studio Suite, 1 King Bed, Non Smoking, Garden Area

Studio Suite, 1 King Bed, Non Smoking, Garden Area | Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking, Garden Area

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Non Smoking, Garden View

Room, 2 Double Beds, Non Smoking, Garden View | Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking, Garden View

8.8 out of 10
Excellent
(5 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking, Garden View

Room, 1 King Bed, Non Smoking, Garden View | Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Garden View

8.6 out of 10
Excellent
(16 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Non Smoking, Kitchenette (Extended Stay)

Room, 2 Double Beds, Non Smoking, Kitchenette (Extended Stay) | Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking, Kitchenette (Extended Stay)

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

View all photos for 2 Double Beds, Nonsmoking

Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

2 Double Beds, Nonsmoking

  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

DOUBLE BUSINESS KING BED

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Toluca, Radisson Hotel & Convention Center Toluca is in the city center. The area's natural beauty can be seen at Nevado de Toluca National Park and Metropolitan Bicentennial Park, while Modelo Museum of Science and Industry (MUMCI) and Museo del Alfeñique are cultural highlights. Centro De Arte Y Cultura and Centro Cultural Moa Colegio De Arte Y Ciencia De La Vida are also worth visiting. Visit our Toluca travel guide
Map
Carretera Mexico - Toluca km 63.5, Colonia Santa Ana Tlapaltitlan, Toluca, MEX, 50160

What's nearby

  • Galerias Toluca
    5 min walk - 0.3 miles
  • Centro De Arte Y Cultura
    3 min drive - 1.7 miles
  • Centro Cultural Moa Colegio De Arte Y Ciencia De La Vida
    4 min drive - 1.4 miles
  • Galerias Metepec Shopping Center
    7 min drive - 5.4 miles
  • Nemesio Díez Stadium
    8 min drive - 4.5 miles

Getting around

  • Metepec Station
    7 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.)
    18 min drive

Restaurants

  • Sushi Roll
    9 min walk
  • Starbucks
    13 min walk
  • Food Court
    9 min walk
  • Experiencia Gourmet
    9 min walk
  • Vips Patio Toluca
    14 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 226 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Malinalco

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Stereo

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 15 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (45 inch wide door)
  • Front entrance ramp
  • Handrails in hallways (39 inches high)
  • Handrails in stairways (39 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • Banquet hall
  • Colonial architecture
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 300 per accommodation, per stay, plus a deposit of MXN 300 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 226 per person
  • Pet deposit: MXN 300 per stay
  • Pet fee: MXN 300 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Radisson Hotel & Convention Center Toluca have a pool?

Yes, this property has an indoor pool.

Is Radisson Hotel & Convention Center Toluca pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of MXN 300 per stay and a fee of MXN 300 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Radisson Hotel & Convention Center Toluca?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Radisson Hotel & Convention Center Toluca?

Check-out is at noon.

Where is Radisson Hotel & Convention Center Toluca located?

Located in the heart of Toluca, this hotel is within 2 mi (3 km) of Galerias Toluca, Centro Cultural Moa Colegio De Arte Y Ciencia De La Vida, and Centro De Arte Y Cultura. Museo del Alfeñique and Monument to Ignacio Zaragoza are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Radisson Hotel & Convention Center Toluca Reviews

8.6

Excellent

9.0

Cleanliness

8.2

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 538 out of 979 reviews
Rating 8 - Good. 271 out of 979 reviews
Rating 6 - Okay. 108 out of 979 reviews
Rating 4 - Poor. 43 out of 979 reviews
Rating 2 - Terrible. 19 out of 979 reviews

Reviews

Verified

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Patio area was beautiful
Stayed 3 nights in Jul 2026
Verified

10/10 Excellent

Ariadna

Liked: Cleanliness, property conditions & facilities
Serene vibe, great location, spacious rooms, great staff.
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Antonio

Liked: Cleanliness, property conditions & facilities
The hotel is a little dated, but still nice. The restaurant service was slow, and the food was just okay, but good enough if you don’t feel like leaving the hotel. The pool area is definitely nice and the gym is located there too. You have to ask hotel staff to let you in and out, so that’s a little inconvenient. We were in a quiet part of the hotel and our room had a nice sitting area. Overall, an okay stay.
Stayed 6 nights in Jul 2026
Verified

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and food, they have the live music on the patio, this was amazing, short but a very nice time in this property
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Arnulfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, beautiful gardens inside. staff very professional and helpful. Restaurant was also great.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

amy

Disliked: Property conditions & facilities, room comfort
Hotel was clean and beds were nice and comfortable. Staff was friendly, but no hot tub only warm pools and breakfast was not included in price .
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rocio

Liked: Cleanliness, amenities, property conditions & facilities
The property is nice conveniently located right next-door to a Starbucks. Inconveniently they have three Radisson vans that do not provide transportation to and from the airport despite having them. apparently the agreement is between the Radisson Hotel and the Mexican airline Volaris staff, staying in the hotel, but not guest despite going to the same location. A plus is that— They do allow you to leave your luggage while you’re waiting for check-in time which is very convenient and gives you an opportunity to go check out the city.
Stayed 8 nights in Jul 2026
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the staff Excellent service from the staff
Stayed 1 night in May 2026
Verified

8/10 Good

Ana Luisa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Breakfast
Stayed 3 nights in Jun 2026
Verified

8/10 Good

Marita Daniella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice my only complaint was there was no refrigerator in the room
Stayed 6 nights in Jul 2026
Verified

8/10 Good

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Lilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Clean room , kind staff
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities
Hotel was great, some of the linens were old but clean
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Elizabeth Martinez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room size was big, the staff was friendly!
Stayed 1 night in Aug 2025
Verified

8/10 Good

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in May 2026
Verified

8/10 Good

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ac is no working perfect
Stayed 2 nights in May 2026
Verified

8/10 Good

José Luis

Liked: Cleanliness, staff & service, property conditions & facilities
**********
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

juan

All good
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Armando

Liked: Cleanliness, amenities
Excelente
Stayed 1 night in Sep 2025
Verified

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities
OK
Stayed 1 night in Dec 2025