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Hotel Santa Rosa

Property class: 3.5

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Photo gallery for Hotel Santa Rosa

A spacious lounge area with a wooden ceiling, large windows offering a view of the landscape, and a seating arrangement with a coffee table and chairs. - Hotel Santa Rosa (Valle de Bravo)
A bedroom with a large window, a bed, a chair, and a view of a lake and mountains. - Hotel Santa Rosa (Valle de Bravo)
A spacious living area with a large window offering a view of a mountainous landscape. - Hotel Santa Rosa (Valle de Bravo)
A spacious bedroom with a large bed, wooden beams, a view balcony, and a rustic wall design. - Hotel Santa Rosa (Valle de Bravo)
A modern hotel with a rooftop pool, lush greenery, and a view of distant mountains. - Hotel Santa Rosa (Valle de Bravo)
At Hotel Santa Rosa, you can look forward to a terrace, a garden, and a full-service spa. Treat yourself to spa services, such as a massage, a facial, or a body wrap. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a bar, guests can connect to free WiFi in public areas.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Restaurant
  • Housekeeping
  • 24/7 front desk

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a wooden headboard, a view of the outdoors, and a balcony with outdoor seating.

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Jetted Tub

A hotel room with two beds, wooden headboards, a small wooden table with a lamp, and a large abstract painting on the wall.

Deluxe Room, 2 Double Beds, Jetted Tub

7.6 out of 10
Good
(4 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

A bedroom with a bed, a wooden headboard, a nightstand, a bedside table, a large window with a view, and a wooden floor.

Deluxe Room, 1 King Bed, Jetted Tub

7.6 out of 10
Good
(5 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Jetted Tub

A bedroom with a large bed, two armchairs, a wooden coffee table, and a view of trees through a window.

Junior Suite, 1 King Bed, Jetted Tub

  • Partial lake view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

A hotel room with two wooden beds, a large abstract painting on the wall, and a balcony with a view of the countryside.

Superior Room, 2 Double Beds

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

A bedroom with a wooden ceiling, a bed, a table with chairs, and a view of a mountain and town through a window.

Superior Room, 1 King Bed

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Valle de Bravo is home to Hotel Santa Rosa. Plaza Temascaltepec and Templo del Señor del Perdón are local landmarks, and the area's natural beauty can be seen at Valle de Bravo Dam and El Molino Waterfall. Ready for a night out? Consider Hridaya Club Garden and Rosmarino Forest Garden. Visit our Valle de Bravo travel guide
Map
Carretera a Toluca-Saucos # 9, Valle de Bravo, MEX, 51200

What's nearby

  • A lake surrounded by mountains and a town.
    Valle de Bravo Dam
    9 min walk - 0.5 miles
  • A waterfall surrounded by lush greenery and large rocks.
    Velo de Novia Waterfalls
    31 min drive - 3.3 miles
  • El Molino Waterfall
    17 min walk - 0.9 miles
  • Sanctuary of Santa Maria Ahuacatlán
    10 min drive - 1.0 mile
  • Valle de Bravo Archaeological Museum
    12 min drive - 1.2 miles

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.)
    81 min drive

Restaurants

  • Marina 33
    3 min drive
  • Tratorria da Giancarlo
    3 min drive
  • Mundano | Casa De Café
    3 min drive
  • La Terraza De Sebas
    3 min drive
  • Oxxo
    2 min drive

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Exterior
Hotel Boutique Botaniq
Valle de Bravo
  • Pool
  • Spa
  • Pet friendly
  • Parking included
9.2 out of 10, Wonderful, 119 reviews
Hotel Boutique Botaniq
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 3 percent for credit card payments

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Does Hotel Santa Rosa have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Santa Rosa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Santa Rosa?

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Santa Rosa?

Check-out is at noon.

Where is Hotel Santa Rosa located?

Situated in Valle de Bravo, this spa hotel is within 1 mi (2 km) of Valle de Bravo Dam, El Molino Waterfall, and Sanctuary of Santa Maria Ahuacatlán. Valle de Bravo Archaeological Museum and Museum Joaquin Arcadio Curroc Valle de Bravo are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Santa Rosa Reviews

7.6

Good

8.2

Cleanliness

7.6

Location

7.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 148 out of 468 reviews
Rating 8 - Good. 171 out of 468 reviews
Rating 6 - Okay. 73 out of 468 reviews
Rating 4 - Poor. 40 out of 468 reviews
Rating 2 - Terrible. 36 out of 468 reviews

Reviews

Verified review

6/10 Okay

TERESA

Liked: Cleanliness, staff & service
Disliked: Amenities
Great view
Stayed 1 night in Jun 2022
Verified review

8/10 Good

Jiehua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good view, clean room. only issue is that the parking lot is a bit far
Stayed 1 night in Feb 2023
Verified review

8/10 Good

José Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
They need elevators from parking to rooms
Stayed 3 nights in Jan 2024
Verified review

8/10 Good

Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms. It was still in renovation so some noice. Also there is a street in front and down in the back so it can be noisy.
Stayed 5 nights in Sep 2022
Verified review

8/10 Good

ireri erendira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 2 nights in May 2025
Verified review

4/10 Poor

Felipe De Jesús

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Muy tardado el servicio . De recepción y restaurante.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Jul 2026
Verified review

8/10 Good

macarena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relación precio/calidad me pareció excelente. El cuarto limpio y la alberca y áreas comunes muy lindas.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Jose

Liked: Cleanliness
Disliked: Staff & service, amenities
Pagué más justo para tener el Jacuzzi en la Habitación y no servía, tampoco el aire acondicionado
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Heriberto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Laa habitaciones nontienen aire acondicionado, no hay caja fuerte, no hay pantalla ni control remoto, te cobran el uso de las toallas, el personal del hotel es grosero y te amenza si te quejas, la alberca es muy pequeña, el estacionamiento es muy pequeño y si no alcanzas lugar no se hacen responsables. NO VAYAN.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En lo general todo muy bien y la habitación también en excelentes condiciones,yo si volvería a regresar,mi permanencia fue de mi total agrado.. felicidades
Stayed 2 nights in May 2026
Verified review

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities
Excelente propiedad
Stayed 2 nights in May 2026
Verified review

6/10 Okay

ENRIQUE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel aceptable, sin mayor comentario.. Incómodo pues no tiene elevedores y para trasladarse en el hotel se requiere subir y bajar. El acceso al estacionamiento es realmente incómodo (demasiadas escaleras). No hay forma de comunicase a la recepción del hotel desde las habitaciones; debe acudirse físicamente. Lo sugiero para un emergencia de hospedaje, lo cual además resulta caro.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

JONATAN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
* Tienen un desorden en la administración de la propiedad, no cumplen con el tipo de habitación reservada, reserve una premium con Jacuzzi y me dieron una sencilla de la mitad del tamaño esperado y sin Jacuzzi( ver fotos) * Tienen un problema sistémico, ya que por lo menos a otros dos huéspedes no les cumplieron con él tipo de habitación reservada porque los vi quejándose en recepción. * Se nota que sobrevenden el hotel * El area de la alberca, entre los huéspedes y la falta de limpieza, esta muy sucia ... solo remueven la "nata" y la dejan así para que se siga usando... ni loco me meto * Aire acondicionado a la media hora dejó de funcionar y no pudieron resolverlo * El estacionamiento no tiene la capacidad correspondiente para todos los cuartos, si no alcanzas te toca dejarlo en la careterra * No se hacen responsables de sus errores, solo le echan la culpa a Hoteles.com/Expedia para justificar sus errores, darte una habitacion chica y te dan un "usted disculpe" ... * Soy Usuario de hoteles.com de 10+Años y es la primera ver que me toca vivir algo asi * La comida en el hotel cara y nada sobresaliente * Si tiene expectativas o algo que celebrar...no confiaría en este hotel...porque seguro te van a salir con algo desagradable Y asi puedo seguir ...una serie de fallas y eventos desafortunados propiciados por la pobre administración... y es una lástima porque el hotel tiene potencial.
Esto es lo que me dieron ...cuando yo pedi una habitación grande con Jacuzzi...que tiene el doble de costo
La sucio de la alberca que se reutiliza
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Ríos Lara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un muy buen lugar para descansar, tiene una excelente vista al lago, un estacionamiento bastante amplio, yo recomiendo dejar el automóvil en el hotel y moverte en taxi al centro que esta a 15 minutos y el taxi lo puedes tomar justo frente al hotel, el personal super amable y atento en todo momento, sin duda regresaria al lugar
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Carola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El internet no es el mejor y en los cuartos no hay aire acondicionado Fuera de eso, todo estuvo bien
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Taniz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, gracias por su amabilidad.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Luis Enrique

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No, me cobraron una habitacion premium pero me dieron una habitacion basica, al llegar a ella me percate de ello, regresé y les comenté so habia habido algún error en la asignacion, se hablaron emtre ellos y me dijero que me pasarian a otra, que no era la premium pero que quizá me gustaria. Me dijeron que me cambiarian, pero tampoco lo hicieron, al dia siguiente al hacer checkout me dijo el encargado que me harian 20%de descuento a la siguiente visita, por el inconveniente. Lo que se me hace increible es que me cobrara una habitacion premium cuando no tenian. Considero un abuso
Stayed 1 night in Apr 2026
Verified review

8/10 Good

PAULINA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pues me fue bien sólo que en la habitación no había agua caliente
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Julio Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Si
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Edgar Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación excelente y muy buena vista a la presa de Valle de Bravo!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Juan Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien!! Cumple!! La atención es buena el lugar está limpio y tiene buenas instalaciones
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Claudio

El lugar
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

beatriz

Disliked: Property conditions & facilities
La habitación está descuidada con grietas, nada equipadas, como está al pie de carretera los ruidos no dejan dormir El personal de la recepción muy mala actitud, sobrevenden, no están capacitados para administrar un hotel.
Stayed 2 nights in Jan 2026