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Hotel La Muralla

Property class: 3

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Photo gallery for Hotel La Muralla

A hotel entrance with a grand staircase leading up to a reception area. - Hotel La Muralla (Toluca)
A well-lit lobby with a sofa, two lamps, a coffee table, and two framed artworks on the wall. - Hotel La Muralla (Toluca)
A staircase with black railings and a yellow wall. - Hotel La Muralla (Toluca)
A hotel room with a bed, a chair, a table, and a television. - Hotel La Muralla (Toluca)
A multi-level parking garage with white pillars and yellow and black striped bollards. - Hotel La Muralla (Toluca)
At Hotel La Muralla, you can look forward to a coffee shop/cafe, a bar, and a restaurant. Guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Traditional Room

A hotel room with a bed, a desk, a chair, a mirror, and a picture on the wall.

Traditional Room

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room

A hotel room with two beds, a desk, and a chair.

Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

DOUBLE TWO QUEEN BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE KING SIZE BED

  • Sleeps 4
  • Free WiFi

About the neighborhood

Toluca is home to Hotel La Muralla. Monument to Ignacio Zaragoza and La Tlanchana are local landmarks, and travelers looking to shop may want to visit Galerias Toluca and Town Square Metepec. Looking to enjoy an event or a game while in town? See what's happening at Nemesio Díez Stadium or Centro Dinámico Pegaso. Visit our Toluca travel guide
Map
1098 Paseo Tollocan , Santa Ana Tlapalt, 7221991051, Toluca, MEX, 50160

What's nearby

  • Galerias Toluca
    8 min walk - 0.5 miles
  • Centro De Arte Y Cultura
    14 min walk - 0.8 miles
  • Galerias Metepec Shopping Center
    8 min drive - 6.1 miles
  • Nemesio Díez Stadium
    9 min drive - 5.2 miles
  • Centro Dinámico Pegaso
    25 min drive - 16.4 miles

Getting around

  • Metepec Station
    6 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.)
    17 min drive

Restaurants

  • Food Court
    13 min walk
  • Experiencia Gourmet
    13 min walk
  • Cherris Grill Burguers
    15 min walk
  • Italianni's
    13 min walk
  • Cantina La Fortaleza
    10 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking options include a carport

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 9:00 AM to 1:00 PM on weekends; MXN 140 to 300 for adults and MXN 140 to 300 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Chef service
  • Restaurant dining guides

More

  • Air conditioning
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 140.00 to 300 for adults, and MXN 140 to 300 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators

Frequently asked questions

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel La Muralla?

Check-in start time: noon; Check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Hotel La Muralla?

Check-out is at noon.

Where is Hotel La Muralla located?

Situated in Toluca, this hotel is within a 15-minute walk of Galerias Toluca and Centro De Arte Y Cultura. San Carlos Golf Club and Centro Cultural Moa Colegio De Arte Y Ciencia De La Vida are also within 3 mi (5 km).

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Reviews

Hotel La Muralla Reviews

9.0

Wonderful

9.4

Cleanliness

8.2

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 47 out of 77 reviews
Rating 8 - Good. 18 out of 77 reviews
Rating 6 - Okay. 10 out of 77 reviews
Rating 4 - Poor. 1 out of 77 reviews
Rating 2 - Terrible. 1 out of 77 reviews

Reviews

Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I usually stay near the Plaza but I wanted to do some shopping at the Gallerías this time. The staff was lovely. The room was very comfortable. I loved having an early breakfast. The chilaquiles were delicious.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Ludvin Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service
Me gusto
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Conrad

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible property
Due to notice in room: Hotel not responsible for missing items in room, we asked “Do not disturb” on door. We left property and room was entered and beds were made luggage moved without our consent. Went to front desk and asked for manager. Was told
Manager wasn’t available. Asked for his/ her name and was told” We can not give you his name.This hotel that has a bullet proof 2” glass reception counter still sports DVD players in rooms.
Notice of not liable
Bed made while gone. Had luggage on bed
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Eduardo Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena opcion
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Habitación limpia
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

DAVID ISAAC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENTE CALIDAD, COMODIDAD Y LIMPIEZA, MUY RECOMENDABLE...
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

ARTURO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estacionamiento comodo
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción para quedarse, cama muy cómoda, excelente limpieza en todas las áreas del hotel, buena ubicación, desayunos muy ricos, estacionamiento muy amplio, definitivamente lo consideraré en mis próximas visitas a Toluca.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

ALEXIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general me parece un buen hotel. pero como se permite fumar el olor a cigarro de otros cuartos se percibe y para dormir es muy molesto. No sé si hay área de no fumadores, no verifiqué (ni me advirtieron) confiada porque en la mayoría de los hoteles, ya no se permite fumar. También, el bell boy hizo gestos de desaprobación cuando le dimos la propina, que por lo visto le pareció ínfima por sólo acompañarnos a nuestra habitación.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El estacionamiento muy bien, el personal bien. La habitación bien el único problema es que no pude dormir, hay muchos ruidos de máquinas que nunca las apagaron a pesar de que lo solicité a recepción
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jesus Alfonso

Liked: Cleanliness, amenities, property conditions & facilities
La habitación se recoge diario; todas las instalaciones están muy limpias; el restaurante tiene un menú variado y a buen precio.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Alejandra

Liked: Cleanliness, amenities, property conditions & facilities
El servicio es excelente, nos dejó una experiencia muy grata
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Francisco

Disliked: Amenities, property conditions & facilities
la habitación olía a puras patas y el personal de atención muy mal trato al fin tolucos, y o dieron informes de donde facurar
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Silvia

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
1. Exagerado en precio 2. No incluyeron lo q decía la promoción: desayuno 3. Ni un rollo de papel de baño completo
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Alberto

Liked: Cleanliness, property conditions & facilities
Todo bien, un hotel para descansar
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
La atención plana, no mala pero tampoco destacable. La habitación 100% limpia y el estacioniento súper amplio
Stayed 1 night in Dec 2025
Verified review

8/10 Good

MIGUEL ANGEL

Liked: Cleanliness, staff & service, amenities
La limpieza, comodidad y tranquilidad
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Sandra

Liked: Cleanliness
la habitación limpia, no servia control remoto, demasiado ruido, la recepcionista medio amable.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Jose Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excel te desayuno y gran habitación
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

JOSEF

Liked: Cleanliness, staff & service, property conditions & facilities
Por el precio el hotel está muy bien, estacionamiento muy accesible. Facturan rápido, habitaciones muy cómodas, el internet funciona muy bien, cerca Starbucks y una plaza comercial.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena experiencia
Stayed 2 nights in Jul 2025