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Crowne Plaza Toluca Lancaster by IHG

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Photo gallery for Crowne Plaza Toluca Lancaster by IHG

A modern hotel corridor with a water feature, palm plants, and a reception area. - Crowne Plaza Toluca Lancaster by IHG (Toluca)
A neatly made bed with white linens, a rolled-up blanket, two wine glasses, and scattered rose petals. - Crowne Plaza Toluca Lancaster by IHG (Toluca)
A hotel lobby with a central seating area, a reception desk, and a staircase leading to upper floors. - Crowne Plaza Toluca Lancaster by IHG (Toluca)
A dining area with a long table set for a meal, surrounded by chairs, with a tropical plant arrangement and a view of a corridor. - Crowne Plaza Toluca Lancaster by IHG (Toluca)
A modern living room with a flat-screen TV mounted on the wall, a glass coffee table, leather sofas, and a large window with a view of a water feature. - Crowne Plaza Toluca Lancaster by IHG (Toluca)
Luxury
4.0 star property
9.0

Wonderful

Upscale hotel in the business district

At Crowne Plaza Toluca Lancaster by IHG, you can look forward to a grocery/convenience store, a terrace, and dry cleaning/laundry services. Treat yourself to a massage, a body treatment, or a facial at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour health club.

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 1 King Bed (Low Floor)

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Standard Room, 1 King Bed (Low Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Room

Premium Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

A hotel room with a bed, a sofa, a desk, and a chair.

Standard Room, 1 King Bed, Accessible

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a nightstand, and a small table with a lamp.

Standard Room, 2 Double Beds

9.4 out of 10
Exceptional
(9 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Queen Beds

A modern hotel room with a large bed, a desk, and a chair.

Premium Room, 2 Queen Beds

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

A hotel room with a large bed, a desk, and a chair. There are two bedside tables with lamps. The room has a striped wall and a patterned carpet.

Suite

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

A hotel room with a large bed, a desk, and a chair.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

A bathroom with a large mirror, a white sink, and a small plant.

Suite, 1 Bedroom

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

A neatly made bed with rose petals and two wine glasses, suggesting a romantic setting.

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room

Standard Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map

What's nearby

  • A city street with a monument, tall buildings, and trees.
    Paseo de la Reforma
    56 min drive - 32.7 miles
  • Plaza Sendero Toluca
    2 min drive - 1.7 miles
  • Town Square Metepec
    10 min drive - 3.6 miles
  • Galerias Metepec Shopping Center
    12 min drive - 9.4 miles
  • Nemesio Díez Stadium
    13 min drive - 8.4 miles

Restaurants

  • McDonald's
    2 min walk
  • Tacos Pepe
    13 min walk
  • Fisher's Toluca
    6 min walk
  • Casa Fesule
    10 min walk
  • La Tromperia Tollocan
    2 min walk

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  • Breakfast included
  • Pet friendly
  • Parking included
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9.2 out of 10, Wonderful, 1,000 reviews
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Frequently asked questions

Is Crowne Plaza Toluca Lancaster by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Crowne Plaza Toluca Lancaster by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of MXN 800 (subject to availability).

What time is check-out at Crowne Plaza Toluca Lancaster by IHG?

Check-out is at noon. Late check-out is available for MXN 800.00 (subject to availability).

Where is Crowne Plaza Toluca Lancaster by IHG located?

Located in the heart of Toluca, this spa hotel is within 3 mi (5 km) of Plaza Sendero Toluca, Toluca Convention and Exhibition Center, and Centro De Arte Y Cultura. San Carlos Golf Club is 3.1 mi (5 km) away. Metepec Station is 16 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza Toluca Lancaster by IHG Reviews

9.0

Wonderful

9.0

Cleanliness

8.0

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 220 out of 350 reviews
Rating 8 - Good. 95 out of 350 reviews
Rating 6 - Okay. 13 out of 350 reviews
Rating 4 - Poor. 5 out of 350 reviews
Rating 2 - Terrible. 17 out of 350 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Disliked: Amenities
Very big room! Looked nice
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the staff are very good. The manager lady of the rooms is exceptionally good
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent with a wide variety of choices. The staff attentive, and room of a high standard. Security was also excellent.
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Reception people was good & polite
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price, location and condition, very convenient. Thank you
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Not bad

Nice big room. Comfortable.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Spacious room, clean
Stayed 12 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the food at the restaurant and the service.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean, good service
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great inside
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Room comfort
The music was very loud, so from the room you can rest comfortably
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best staff
Stayed 4 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent service
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
clen and nice
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 4 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
a
Stayed 2 nights in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outside is not good
Stayed 2 nights in Jun 2025
Verified review

2/10 Terrible

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The staff was not good
Stayed 7 nights in May 2023