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Best Western Plus Metepec & Suites

Property class: 3.5

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Photo gallery for Best Western Plus Metepec & Suites

A multi-story building with a modern architectural design, featuring a series of balconies and large windows. - Best Western Plus Metepec & Suites (Toluca)
A reception area with a black reception desk, a digital screen, and a purple sofa. - Best Western Plus Metepec & Suites (Toluca)
A breakfast setting with plates of toast, eggs, and a fruit drink. - Best Western Plus Metepec & Suites (Toluca)
A hotel room with two beds, a wooden chair, a small table with a phone, and a glass door leading to a bathroom. - Best Western Plus Metepec & Suites (Toluca)
A gym with a treadmill, stationary bike, and weight bench. - Best Western Plus Metepec & Suites (Toluca)
Free continental breakfast, a shopping mall on site, and laundry facilities are just a few of the amenities provided at Best Western Plus Metepec & Suites. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a business center.

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a chair, and a nightstand with a phone.

Standard Room, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a bedside table, a glass shower enclosure, and a dark headboard.

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

A hotel room with two beds, a large window with curtains, a dark headboard, and a bedside table with a phone.

Suite, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking

A modern hotel room with a large bed, a bedside table with a phone, and a glass-enclosed shower area.

Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4

DOUBLE KING SIZE BED

  • Sleeps 4

View all photos for 1 King Bed, Non-Smoking, Hairdryer, Coffee Maker, Led Television, Wi-Fi, Continental Breakfast

A hotel room with a bed, a glass-enclosed shower area, and a small bedside table.

1 King Bed, Non-Smoking, Hairdryer, Coffee Maker, Led Television, Wi-Fi, Continental Breakfast

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Metepec, a neighborhood in Toluca, Best Western Plus Metepec & Suites is near the airport. Nevado de Toluca National Park and Metropolitan Bicentennial Park reflect the area's natural beauty and area attractions include Centro De Arte Y Cultura and Centro Cultural Piccolo Mozart. Looking to enjoy an event or a game while in town? See what's happening at Nemesio Díez Stadium or Centro Dinámico Pegaso. Visit our Toluca travel guide
Map
Vialidad Solidaridad Las Torres 638, Ote San Jeronimo Chicahualco Metepec, Toluca, MEX, 50290

What's nearby

  • A stone staircase leading up to a church with a bell tower, surrounded by trees and street lamps.
    Church of Calvary
    8 min drive - 1.9 miles
  • San Carlos Golf Club
    19 min walk - 1.0 mile
  • Centro De Arte Y Cultura
    4 min drive - 1.0 mile
  • Town Square Metepec
    4 min drive - 1.0 mile
  • Galerias Metepec Shopping Center
    10 min drive - 2.9 miles

Getting around

  • Toluca Centro Station
    7 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.)
    21 min drive

Restaurants

  • los antojos de fatima
    11 min walk
  • El Pirrus Aguachile
    13 min walk
  • Starbucks
    11 min walk
  • Tortas Ahogadas El Gallo Querendon
    10 min walk
  • ¡Anda Tu!
    15 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to noon
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping mall
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:30 AM

Early check-in subject to availability

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Frequently asked questions

Is Best Western Plus Metepec & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Plus Metepec & Suites?

Check-in start time: 3 PM; Check-in end time: 3:30 AM. Late check-in is available during limited hours.

What time is check-out at Best Western Plus Metepec & Suites?

Check-out is at 1:00 PM. Late check-out is available for a fee (subject to availability).

Where is Best Western Plus Metepec & Suites located?

Located in Metepec, this hotel is within 1 mi (2 km) of Centro De Arte Y Cultura, San Carlos Golf Club, and Town Square Metepec. Galerias Toluca and Metepec@CentroArtesanal are also within 3 mi (5 km).

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Reviews

Best Western Plus Metepec & Suites Reviews

7.0

Good

7.6

Cleanliness

6.8

Location

7.6

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 190 out of 644 reviews
Rating 8 - Good. 164 out of 644 reviews
Rating 6 - Okay. 116 out of 644 reviews
Rating 4 - Poor. 84 out of 644 reviews
Rating 2 - Terrible. 90 out of 644 reviews

Reviews

Verified review

4/10 Poor

Amanda

Disliked: Cleanliness, property conditions & facilities
Room was dirty, blankets and towels smelled bad, restaurant isn't open and only offers breakfast early, mold in shower, gym was dirty and equipment wasn't up to date, staff was nice , the one breakfast I did have was ok not much to chose from
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Was really happy with the quality of the room and hotel for the price. Staff was always present and dinning staff were always fast to come see you with fresh fruit and coffee when you sit down . Noise does travel easy through the hallways so if guests are loud returning to their rooms you hear it. Would like to see face cloths in the rooms and better shower heads that don’t spray in different directions. Maybe 2-3 English Channel options
Stayed 3 nights in Mar 2025
Verified review

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was fine but the room layout is not nice because the bathroom is kind of open, there's no full privacy
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Juan José

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Nov 2025
Verified review

2/10 Terrible

Gerardo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a cheap motel that even offer rooms by the hour
Stayed 2 nights in Mar 2024
Verified review

6/10 Okay

ALONSO MORALES

convenient for one night
Stayed 1 night in Mar 2024
Verified review

2/10 Terrible

Master

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not what photos look
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Good option
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

thalia

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Good choice for one night!
Stayed 1 night in May 2024
Verified review

6/10 Okay

Miguel

Liked: Staff & service
H
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Robert

Good
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Belisario

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Brian

Good
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Lucia Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Excw
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Perla

Liked: Staff & service
Disliked: Amenities
Is to much noise at night time
Stayed 2 nights in Jun 2024
Verified review

2/10 Terrible

Ana Cecilia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fatal
Stayed 1 night in Nov 2024
Verified review

4/10 Poor

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities

Accessible hotel but noisy location

Hotel is right next a busy road and the the single-pane windows do not help reducing the noise. Bed seemed old and not very comfortable, there were 5 pillows to choose from but all very thick and we prefer low pillows. We changed the room as neighbors were rude and noisy and the friendly staff tried hard to accommodate us in a room away, which was still noisy by the road traffic. Earplugs are a must in this hotel. We would not come back to this location.
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Enrique

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor service, pictures in the app does not apply to reality
Stayed 1 night in Sep 2024
Verified review

4/10 Poor

Raul

Disliked: Cleanliness, staff & service, property conditions & facilities
We couldn’t make it because of a mechanical failure I tried to cancel the reservation, the application was useless and the phone number on the web page the same. No one answered.
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Angel Gustavo

Liked: Staff & service, amenities
El wifi no es muy bueno No me dieron el control remoto de la televisión Hay que esperar 15 minutos para que salga el agua caliente es mucho tiradero de agua El desayuno está muy bien y la señorita muy amable
Stayed 1 night in Sep 2026
Verified review

2/10 Terrible

Julieta

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No es buena opción para quedarte con familia, las habitaciones sucias con vello púbico en el baño, el colchón muy duro y las habitaciones pequeñas, esta muy oscuro y frío el hotel, en la ciudad hay mejores opciones para quedarse definitivamente, las instalaciones ya se ven viejas y descuidadas, las toallas y fundas de las almohadas están todas percudidas, es cero recomendable.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo muy bien
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Mauricio Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Wendy

Liked: Staff & service, amenities, property conditions & facilities
La habitación limpia, sin embargo falta mantenimiento.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Heron Raul

Liked: Cleanliness, staff & service
La habitación tenia olor a humedad y fuete el olor, el desayuno esta regular tirando a malo, por lo demás bien (limpio y aceptable por un día)
Stayed 1 night in Aug 2026