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Tokyu Stay Shimbashi (Ginza area)

Property class: 3

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Photo gallery for Tokyu Stay Shimbashi (Ginza area)

A hotel entrance with a modern design, glass doors, and a sign that reads 'TOKYU STAY'. - Tokyu Stay Shimbashi (Ginza area) (Tokyo)
A restaurant with a bar area, buffet with various food items, and a menu board displaying food options. - Tokyu Stay Shimbashi (Ginza area) (Tokyo)
A reception desk with a logo, a counter, a bench, and a large window with a view. - Tokyu Stay Shimbashi (Ginza area) (Tokyo)
A hotel room with a large bed, a pillow, a bedside table, a chair, a window, and a wall-mounted picture. - Tokyu Stay Shimbashi (Ginza area) (Tokyo)
A man and a woman standing in front of an elevator in a modern building with a coffee machine and a wooden counter in the background. - Tokyu Stay Shimbashi (Ginza area) (Tokyo)
Located close to Tokyo Tower and Kabuki-za Theatre, Tokyu Stay Shimbashi (Ginza area) provides dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Breakfast available
  • Laundry
  • 24/7 front desk

Room options

View all photos for Standard Double Room, Non Smoking (Single Use)

A hotel room with a bed, bedside tables, a wardrobe, and a painting on the wall.

Standard Double Room, Non Smoking (Single Use)

8.4 out of 10
Very good
(7 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free wired internet

View all photos for Standard Double Room, Non Smoking (For 2 people)

A hotel room with a bed, bedside tables, a wardrobe, and a painting on the wall.

Standard Double Room, Non Smoking (For 2 people)

9.0 out of 10
Wonderful
(21 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed
  • Free wired internet

View all photos for Superior Queen Room, Non Smoking (For 2 people)

A hotel room with a large bed, a desk, a chair, a shower area, and a view of a cityscape.

Superior Queen Room, Non Smoking (For 2 people)

  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Residential Queen Room, Non Smoking (For 2 people)

A hotel room with a large bed, a flat-screen TV, and two white mugs on a table.

Residential Queen Room, Non Smoking (For 2 people)

8.8 out of 10
Excellent
(10 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Residential Queen Room, Non Smoking (Single Use)

A hotel room with a large bed, a flat-screen TV, and two white mugs on a table.

Residential Queen Room, Non Smoking (Single Use)

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Queen Room, Non Smoking (Single Use)

A hotel room with a large bed, a desk, a chair, a shower area, and a view of a cityscape.

Superior Queen Room, Non Smoking (Single Use)

  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free wired internet

View all photos for Moderate Double Room, Non Smoking (Single Use)

Room

Moderate Double Room, Non Smoking (Single Use)

  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free wired internet

View all photos for Comfort Double Room, Non Smoking (Single Use)

Room

Comfort Double Room, Non Smoking (Single Use)

  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free wired internet

View all photos for Comfort Double Room, Non Smoking (For 2 people)

Room

Comfort Double Room, Non Smoking (For 2 people)

  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed
  • Free wired internet

View all photos for Moderate Double Room, Non Smoking (For 2 people)

Room

Moderate Double Room, Non Smoking (For 2 people)

  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed
  • Free wired internet

About the neighborhood

Located in Minato, a neighborhood in Tokyo, Tokyu Stay Shimbashi (Ginza area) is near a metro station. Tokyo Tower is a notable landmark, and travelers looking to shop may want to visit Tsukiji Outer Market and Ameyoko Shopping District. Check out an event or a game at Tokyo Dome, and consider making time for Ueno Zoo, a top attraction not to be missed. Visit our Tokyo travel guide
Map
4-23-1 Shimbashi Minato-ku, Tokyo, Tokyo-to, 105-0004

What's nearby

  • A traditional Japanese garden with a wooden bridge, a pond, and buildings with thatched roofs.
    Hamarikyu Gardens
    6 min walk - 0.4 miles
  • A sign with Japanese characters and "GINZA ST." in English, in front of a building with "GSX" on the facade.
    Ginza Six
    12 min walk - 0.7 miles
  • A cityscape with a prominent red tower, likely a broadcasting tower, amidst modern and traditional buildings.
    Tokyo Tower
    16 min walk - 0.9 miles
  • A busy street with a food stall advertising grilled wagyu beef and another with takarabune.
    Tsukiji Outer Market
    18 min walk - 1.0 mile
  • Old Shimbashi Station
    7 min walk - 0.4 miles

Getting around

  • Shimbashi Station
    4 min walk
  • Shiodome Station
    4 min walk
  • Haneda Airport (HND)
    31 min drive

Restaurants

  • ゆで太郎
    1 min walk
  • カフェ・ベローチェ
    2 min walk
  • 近江牛肉店
    1 min walk
  • 新橋元楽
    1 min walk
  • 美味ぇ津 ゙
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,300 per person
  • A restaurant

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • No elevator

More

  • 1 building
  • 14 floors
  • Built in 2014
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests must be at least age 20 to stay in a smoking room.
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2300 per person
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Tokyu Stay Shimbashi (Ginza area) pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Tokyu Stay Shimbashi (Ginza area) doesn't offer parking.

What time is check-in at Tokyu Stay Shimbashi (Ginza area)?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Tokyu Stay Shimbashi (Ginza area)?

Check-out is at 11 AM.

Where is Tokyu Stay Shimbashi (Ginza area) located?

Located in Minato, this hotel is within 1 mi (2 km) of Kabuki-za Theatre, Tsukiji Outer Market, and Tokyo Tower. Tokyo Dome and Ryogoku Kokugikan are also within 6 mi (10 km). Shiodome Station and Shimbashi Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tokyu Stay Shimbashi (Ginza area) Reviews

8.8

Excellent

8.8

Cleanliness

8.8

Amenities

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 523 out of 1008 reviews
Rating 8 - Good. 330 out of 1008 reviews
Rating 6 - Okay. 111 out of 1008 reviews
Rating 4 - Poor. 25 out of 1008 reviews
Rating 2 - Terrible. 19 out of 1008 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ensuite laundry was great, friendly staff.
Stayed 6 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and the staff were very kind and professional
Stayed 5 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The in room laundry was a godsend and the location was fabulous. A little noisy at times from traffic and trains but that didn’t bother us. Great food nearby too.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality hotel with everything you need. My initial room let in a lot of outside noise but I spoke to staff who were very amenable and got moved to a room which was much better.
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and the washer/dryer machine inside the room was a nice addition! The staff was very helpful, shout out to Son, he was a great help during our stay!
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel in Tokyo with easy access to so many places and lots of food options nearby.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful when communicating needs.
Stayed 12 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel offers a good simple breakfast and the rooms have a washer! And all in a very convenient location
Stayed 8 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was incredible. Staff was friendly, room was clean (though the AC leaked, but they offered to move me to a different room which was nice). 5 minute walk to Shimbashi Station, 7/11 was right around the corner and so many good restaurants. Highly recommend.
Stayed 8 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
the breakfast was sooo good! i LOVED the pancakes and the yogurt. the staff are friendly and always greet you when you go out for the day. the room i booked was a little small, but doable-ish for two people. i found the bed to be very comfortable. it was great having a laundry machine in the room, (which i didn’t expect) but it was complicated to figure out which buttons to use. there is a qr code on the machine for a quick guide to help. this hotel is less than a 10 minute walk to shimbashi station, so it’s very central to everything and super easy to get around. the ginza line became my best friend. since the station is so close, the sounds of the trains are loud enough that you will hear it in your room. however, it didn’t disrupt my sleep. i would definitely stay here again! thank you tokyu stay!
Stayed 6 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing. It was clean, staff was friendly, and they had a free coffee machine. I suggest getting the breakfast included so you have a quick option to eat something while you wait for things to open or dodge the morning rush. There is 2 cafes within a 5 min or less walk, if not. The room is kinda small but, we were not really there all that much. The bathroom is great, The water pressure of the shower is strong. The AC in the rooms are great. The wash/dryer combo is a bit tricky, not only is it in Japanese, it locks itself for the cycle which can be like 6 hours, so beware. The power in the room only works if the card is inserted to the slot near the microwave. So nothing will turn on if its not inserted. Its also very close to the Shimbashi Train station! Your main hub for transportation
Stayed 10 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very practical and functional hotel, perfect for quick stays and well located with the train station located close by. Staff were helpful and kind.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go-to hotel in Tokyo. A great example of how good a business hotel can be. The staff are excellent and very helpful while being both helpful and friendly. Location near to several rail lines and a walk to Ginza is a bonus,
Stayed 6 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely and very helpful during check in and stored our bags until 6pm before our flight. Very happy with our stay and the hotels location.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location with fair value. Staff and amenities were amazing.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable beds :)
Stayed 12 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent location, wonderful breakfast, helpful people.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Very convenient having a room with wash/dryer in it. Great water pressure in the shower and great aircon.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Location ok about 8 min walk to nearest train station and to restaurant. hotel clean, rooms are small but comfortable. Good and reasonable for 1st time travel to Japan.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, they provide you with plenty of toiletries in case you need them. Very accommodating as well
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, kind and respectful staff, awesome amenities! Would stay here again and recommend to other travellers!
Stayed 9 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints. Great location, close to Shimbashi station. Friendly staff.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff very courteous. Great location.
Stayed 9 nights in Feb 2026