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Mandarin Oriental, Tokyo

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Photo gallery for Mandarin Oriental, Tokyo

A spacious lobby with a modern design, featuring a large seating area, a staircase, and a city view through expansive windows. - Mandarin Oriental, Tokyo (Tokyo)
Property video
A panoramic view from a high-rise window overlooking a cityscape with a prominent tower. - Mandarin Oriental, Tokyo (Tokyo)
A high-rise building with a rooftop infinity pool overlooking a cityscape. - Mandarin Oriental, Tokyo (Tokyo)
A modern bar area with a city view, large windows, and a central seating area. - Mandarin Oriental, Tokyo (Tokyo)
Luxury
5.0 star property
9.6

Exceptional

Elevated retreat in Tokyo's heart

Panoramic skyline views stretch from this 30-story hotel in one of Tokyo's premier shopping districts. The spa offers a sauna with spectacular city vistas, perfect after exploring nearby Ginza. Nine restaurants, including a top sushi establishment, showcase exceptional Japanese cuisine.

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Deluxe King Room

A hotel room with a large bed, a desk, a chair, a dining table, and a city view.

Deluxe King Room

7.6 out of 10
Good
(9 reviews)
  • City view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, a chair, and a view of the cityscape.

Deluxe Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 50 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Mandarin Grand King

A modern hotel room with a large bed, a dining area, and a city view.

Mandarin Grand King

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mandarin Grand Twin

A hotel room with two beds, a desk, a chair, a view of the cityscape, and a large window.

Mandarin Grand Twin

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 60 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Mandarin Suite King

A modern living room with a sectional sofa, armchairs, a coffee table, and a large window offering a city view.

Mandarin Suite King

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 100 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Premier King Room

A hotel room with a large bed, a desk, a chair, a small table, a potted plant, and a view of a cityscape.

Deluxe Premier King Room

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Premier Twin Room

A hotel room with a large bed, a desk, a chair, a dining table, and a city view.

Deluxe Premier Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Suite King

A hotel room with a large bed, a TV, a city view, and a window with curtains.

Premier Suite King

  • City view
  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Corner King

A hotel room with a large bed, a desk, a chair, a window with a city view, and a large artwork on the wall.

Deluxe Corner King

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Oriental Suite King

A modern living room with a large sofa, a dining table, and a view of the cityscape at dusk.

Oriental Suite King

  • City view
  • 100 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin Suite Twin

A modern living room with a sectional sofa, armchairs, a coffee table, and a large window offering a city view.

Mandarin Suite Twin

  • City view
  • 60 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Mandarin Corner Suite King

A modern hotel room with a large bed, a flat-screen TV, and a city view.

Mandarin Corner Suite King

  • City view
  • 100 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite Twin

A hotel room with a large bed, a TV, a city view, and a window with curtains.

Premier Suite Twin

  • City view
  • 100 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Suite

A modern dining room with a large table and chairs, a city view through large windows, and a unique wall art piece.

Presidential Suite

  • City view
  • 250 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Oriental Suite, 2 Bedrooms

A hotel room with two beds, a desk, a chair, a view of the cityscape, and a large window.

Oriental Suite, 2 Bedrooms

  • Mountain view
  • 160 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Mandarin, Suite, 2 Bedrooms, Corner

A hotel room with two beds, a desk, a chair, and a view of the cityscape.

Mandarin, Suite, 2 Bedrooms, Corner

  • City view
  • 150 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Premier Suite, 2 Bedrooms

A hotel room with two beds, a desk, a chair, and a view of the cityscape.

Premier Suite, 2 Bedrooms

  • City view
  • 140 sq m
  • Sleeps 6
  • 4 Twin Beds

View all photos for Premier Suite, 2 Bedrooms, Corner

A hotel room with two beds, a desk, a chair, and a view of the cityscape.

Premier Suite, 2 Bedrooms, Corner

  • City view
  • 140 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, Connecting Rooms, Corner

A hotel room with a large bed, a desk, a chair, a small table, a potted plant, and a view of a cityscape.

Deluxe Room, Connecting Rooms, Corner

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the neighborhood

Located in Chuo, a neighborhood in Tokyo, Mandarin Oriental, Tokyo is in the entertainment district and near a metro station. Tokyo Imperial Palace and Sensoji Temple are notable landmarks, and the area's natural beauty can be seen at Ueno Park and Yoyogi Park. Check out an event or a game at Tokyo Dome, and consider making time for Tokyo Disneyland®, a top attraction not to be missed. Visit our Tokyo travel guide
Map
2-1-1 Nihonbashi Muromachi, Tokyo, Tokyo-to, 103-8328

What's nearby

  • A traditional Japanese meal with rice, sashimi, miso soup, and pickled vegetables on a tray.
    Coredo Muromachi
    1 min walk - 0.1 miles
  • A display case filled with various fruit-based desserts.
    Nihombashi Mitsukoshi Main Store
    2 min walk - 0.1 miles
  • A traditional Japanese building with a stone wall and a pine tree in the foreground.
    Tokyo Imperial Palace
    4 min drive - 1.7 miles
  • Nihonbashi Mitsui Hall
    1 min walk - 0.1 miles
  • Bank of Japan
    2 min walk - 0.1 miles

Getting around

  • Mitsukoshimae Station
    4 min walk
  • Tokyo Station
    6 min walk
  • Narita Intl. Airport (NRT)
    72 min drive

Restaurants

  • 千疋屋総本店
    3 min walk
  • Tully's Coffee
    4 min walk
  • シンガポール 海南鶏飯
    3 min walk
  • 釜たけ流うどん 一寸一杯 (ちょっといっぱい)
    3 min walk
  • 日本橋 墨之栄
    3 min walk

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Property amenities

Internet

  • Available in all rooms: WiFi (JPY 1,500 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (JPY 1,500 per night)

Parking and transportation

  • Covered valet parking on site (JPY 6,500 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 8,855 for adults and JPY 4,428 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 9 restaurants
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Fitness classes
  • Full-service spa
  • Pilates classes
  • Yoga classes

Family friendly

  • Baby bath
  • Baby toys
  • Changing table
  • Children's games
  • Children's toys
  • Dining table
  • DVD player
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • 5,920 square feet of conference space

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Area rugs in room
  • Elevator
  • Hardwood flooring in room

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 20

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of JPY 22770 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 13000.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 8855 for adults and JPY 4428 for children
  • Fee for in-room wireless internet: JPY 1500 per night (rates may vary)
  • Fee for wireless internet in public areas: JPY 1500 per night (rates may vary)
  • Covered valet parking fee: JPY 6500 per day (in/out privileges)
  • Pet fee: JPY 22770 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 13000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the fitness facility or hot tub
Guests under 16 years old are not allowed in the spa

Frequently asked questions

Is Mandarin Oriental, Tokyo pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of JPY 22770 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is available for JPY 6500 per day.

What time is check-in at Mandarin Oriental, Tokyo?

Check-in start time: 3 PM; Check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Mandarin Oriental, Tokyo?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Mandarin Oriental, Tokyo located?

Located in Chuo, this luxury hotel is within 3 mi (5 km) of Tokyo Imperial Palace, Ueno Park, and Tokyo Dome. Sensoji Temple and Tokyo Tower are also within 3 mi (5 km). Mitsukoshimae Station and Shinnihombashi Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mandarin Oriental, Tokyo Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 412 out of 503 reviews
Rating 8 - Good. 64 out of 503 reviews
Rating 6 - Okay. 14 out of 503 reviews
Rating 4 - Poor. 8 out of 503 reviews
Rating 2 - Terrible. 5 out of 503 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and location. Staff went above and beyond for us. Best food in Japan, be it room service, buffet or the many restaurants. Great views from the room as well
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel!!! Great food
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Highly recommend the Omakase dinner! It’s
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down the best experience I have ever had at a hotel. No detail was too small. The service was legendary. I had a standard room and found the view to be breathtaking. You will want to include breakfast when making your reservation because they have everything you could imagine. I’m thinking about changing my itinerary to stay be able to stay here a few more nights at the end of my trip.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property with first class staff and service that makes all the difference.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
This is the hotel of dreams - absolutely stunning views (we could even see Mt Fuji!) and the most unreal service. This was our last stay during our honeymoon and it was so incredibly relaxing and wonderful.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel, great location, amazing staff.
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location & staff
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The place was immaculate and the service was out standing. The location is also perfect for train travel. Location is connected to the G12 line.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing hotel, great location! The service was amazing, will definitely stay there again!
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The room was absolutely fabulous! Every employee of the hotel went above and beyond the call of duty. Our drinks at the bar were fantastic! We were very impressed with our dinner at Tapas molecular bar. It was an unforgettable experience! We enjoyed meeting and interacting with Chef Kento!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff, superb breakfast. Didn’t manage to get reservation at Pizza on the 38th, but it is ok, we will try next time.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great spa, great service and great sushi
Stayed 4 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with excellent access to metro! Staff was great, and room was very comfortable.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remarkable service and experience.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, view and staff. Also has one of the better sushi restaurant in Tokyo
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent room and service
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful luxury hotel

Great hotel with very friendly and courteous staff. Beautiful rooms with very comfortable beds and great views. The Italian restaurant was also great.
Room
Bed
Room View
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely five star service, location and customer service
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mandarin Oriental Tokyo was a fantastic way to begin our Tokyo tour! We stayed here for 4 nights prior to our cruise and absolutely loved the hotel. Staff was professional and delightful to be around, food was great in the restaurants and room service. Rooms were spacious, comfy and clean with amazing views of the Tokyo skyline!
Stayed 4 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Room was good and no denying it's a very good hotel, but started to show it's age and needs a refresh
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and the staff was amazing. Everyone went beyond themselves to help and accommodate us. Recommend the hotel . I can’t wait to be back !
Stayed 7 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning Stay

The hotel was so so beautiful and the staff were so fabulous and so so kind. The room was above perfect.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breathtaking views. Extremely attentive and polite multilingual staff.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really professional and helpful.
Stayed 3 nights in May 2024