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Hotel Comfact

2.5 star property
Hotel with a rooftop terrace, near Sensoji Temple

Choose dates to view prices

Hotel Comfact puts visitors in the heart of Tokyo's energy, with easy access to both Tokyo Skytree and historic Sensoji Temple. Guests head to the rooftop terrace for panoramic city views before enjoying flavorful dishes at the on-site restaurant.

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double Room, Non Smoking

Superior Double Room, Non Smoking | Down comforters, in-room safe, desk, blackout drapes

Superior Double Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Down duvet
Bathrobes
Shower/tub combination
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Single Room, Non Smoking

7.6 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Down duvet
Bathrobes
Shower/tub combination
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Twin Room, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Superior Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Down duvet
Private bathroom
Bathrobes
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Double Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Down duvet
Bathrobes
Shower/tub combination
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Down duvet
Bathrobes
Shower/tub combination
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | Down comforters, in-room safe, desk, blackout drapes

Deluxe Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Down duvet
Bathrobes
Shower/tub combination
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds

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About the neighborhood

Map
3-11, 1 Chome, Shitaya, Taito-ku, Tokyo, Tokyo, 110-0004

What's nearby

  • Kitchen Town - 9 min walk - 0.5 miles
  • Ueno Park - 9 min walk - 0.5 miles
  • Tokyo National Museum - 11 min walk - 0.6 miles
  • Ueno Zoo - 12 min walk - 0.7 miles
  • Sensoji Temple - 18 min walk - 1.0 mile

Getting around

  • Iriya Station - 4 min walk
  • Uguisudani Station - 7 min walk
  • Haneda Airport (HND) - 39 min drive

Restaurants

  • ‪24会館 上野店 - ‬2 min walk
  • ‪ファイヤーチキン 上野入谷店 - ‬3 min walk
  • ‪麺処 晴 - ‬3 min walk
  • ‪北山珈琲店 - ‬1 min walk
  • ‪Craft Ramen BiT - ‬2 min walk

About this property

Hotel Comfact

Hotel near Sensoji Temple
Located close to Tokyo Skytree and Tokyo Dome, Hotel Comfact provides a rooftop terrace and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Self-serve breakfast (surcharge), a front-desk safe, and luggage storage
  • An elevator, a 24-hour front desk, and 1 meeting room
Room features
All 88 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with bidets and free toiletries
  • 32-inch flat-screen TVs with digital channels
  • Heating, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily self-serve breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,000 per person
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Pay movies

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for self-serve breakfast: approximately JPY 1000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Comfact Tokyo
Comfact Tokyo
Hotel Comfact Hotel
Hotel Comfact Tokyo
Hotel Comfact Hotel Tokyo

Frequently asked questions

Is Hotel Comfact pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Hotel Comfact doesn't offer parking.

What time is check-in at Hotel Comfact?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Comfact?

Check-out is at 11:00 AM.

Where is Hotel Comfact located?

Located in Taito, this hotel is 1 mi (1.6 km) from Sensoji Temple and within 3 mi (5 km) of Tokyo Skytree and Tokyo Dome. Tokyo Imperial Palace and Tokyo Tower are also within 6 mi (10 km). Iriya Station is only a 4-minute walk and Inaricho Station is 12 minutes.

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Hotel Comfact Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 26 out of 124 reviews
Rating 8 - Good. 42 out of 124 reviews
Rating 6 - Okay. 33 out of 124 reviews
Rating 4 - Poor. 15 out of 124 reviews
Rating 2 - Terrible. 8 out of 124 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Jmyr

Liked: Staff & service, amenities
Friendly and helpful staff
Stayed 2 nights in Oct 2024

4/10 Poor

Frances

Disliked: Property conditions & facilities
Double room was very small for two people with luggages.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jhonatan isac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 2 nights in Apr 2025

10/10 Excellent

Patrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

For a person that is there to just sleep and get up and travel. Then come back to sleep. This is the place.
Stayed 2 nights in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, clean
Stayed 2 nights in May 2024

8/10 Good

Keanan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

The room was very neat and nice. Very comfortable. The door must be a little thin, though, because it is a bit easy to hear the noise from outside. The breakfast lounge is lovely and cozy.
Stayed 2 nights in Feb 2019

2/10 Terrible

warod

Liked: Amenities
Disliked: Cleanliness
My room is on 10th floor. There is a sound problem from restuarant on 11th floor. And room floor has a lot of dust.
Stayed 7 nights in Nov 2024

4/10 Poor

Jonathan

Disliked: Cleanliness, amenities
Room smelled strange. Bathroom smelled of mildew entire three days of my stay. Left the fan on to make sure it exhausted out of the room and not into the bedroom area. Took a photo where it was growing in the area behind the basin
Stayed 3 nights in Oct 2024

6/10 Okay

Emilie

Liked: Property conditions & facilities, room comfort
Booked too fast and didn’t notice it was a smoking room which was not nice and very bad. The room carpet was dirty in between floor and wall, but everything else was okay. Receptionist wasn’t really bilingual and not rude but not friendly either.
Stayed 1 night in Jan 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s a scam, fake room size, very small and dirty.

This hotel is so so so bad. They lie about the room size, is way smaller then they said. Very dark, no light, they try to hide all the dirty things, and it’s a very dusty room. Not user friendly at all, bad design, you have no place to put any clothes inside the toilet. Is a Chinese company anyway. Just think by yourself.
Stayed 5 nights in Mar 2020

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
First of all, THIS HOTEL USES FLAT SHEET UNDER THE QUILT instead of duvet cover! You can see stain, blood and lipstick on the quilt. This is really unacceptable for a hotel with this price tag. Second, THIS HOTEL LOCATES NEXT TO A FUNERAL PARLOUR, with corpse storage service inside the parlor. The society is abnormally quiet. The acoustic insulation is kinda poor with knocking and hammering sound at midnight. The air conditioning is great, however a noisy cracking sound often bursts out from false ceiling, probably from the refrigerant pipes, which makes sleeping quality poor. There is a window with translucent coating. Do not open it, because its facing to the adjacent funeral parlor. There is a blue LED feature light (cant turn off, can only dim) installed on window sill. Wonder oif the light portal is some sort of chinese "feng shui" setup. Overall, the atmosphere is really creepy, do not book this hotel if you have any worries. This hotel is run by a chinese corporation, targeting mainland customer. Dont expect the service is as polite as japanese. Therefore the service is kind of replusive for any other foreigners and domestic japanese visitors. However, apart from its creepyness, the room is nice, clean and functional. The amenities are okay but not comparable to other hotels in tokyo with same price tag.
Stayed 1 night in Sep 2019

6/10 Okay

Kamer-Yasin

Liked: Staff & service, amenities
Disliked: Cleanliness
Das Zimmer war etwas staubig und hatte Flecken auf dem Stoffboden. Die Ausstattung des Zimmers an sich war zufrieden stellend. Die Lage ist Top. Bahnhof Ueno ist in 10 Minuten zu Fuß erreichbar.
Stayed 11 nights in May 2025

8/10 Good

はるか

Liked: Cleanliness, amenities
洗面所の流れが悪かったのが気になりました。朝食をつけていたのですが終了間際だったせいかご飯もパンもなくて残念でした。もう少し余裕があるは配膳にしたほうが良いと思います。
Stayed 1 night in Mar 2025

6/10 Okay

えんどうみき

前日に宿泊した人の靴下が、ベッド下に転がっていた。スキンケアなどのアメニティなどは一切なく…残念でした。
Stayed 1 night in Mar 2025

6/10 Okay

Natchanon

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
- ค่าพักค่อนข้างถูกให้ย่าน Ueno - พนักงานให้การต้อนรับดี ใส่ใจมาก - โรงแรมเชื่อมต่อกับร้านขายยา ค่อนข้างสะดวก - ที่พักห่างจากสถานีรถไฟไกลระดับหนึ่ง ประมาณ 800 ม. ถึง 1 กม. - ห้องพักค่อนข้างแคบ และฝุ่นในห้องค่อนข้างเยอะมาก คงเป็นเพราะพื้นห้องที่เป็นพรมทั้งห้องมันทำความสะอาดยาก
Stayed 3 nights in Mar 2025

6/10 Okay

リサ

上の階やとなりの音がうるさかった
Stayed 1 night in Feb 2025

8/10 Good

ひろし

Liked: Cleanliness
上野公園に行くのにべんり
Stayed 1 night in Nov 2024

4/10 Poor

Yuria

Disliked: Cleanliness, amenities, property conditions & facilities
お風呂のカーテンが臭かった、お風呂の天上に髪の毛がついていた。それがなければ値段相応かなと思った。
Stayed 1 night in Nov 2024

10/10 Excellent

ヒデトシ

Liked: Cleanliness, staff & service, property conditions & facilities
ストレス無く、普通に気持ちよく過ごせました。
Stayed 2 nights in Oct 2024

8/10 Good

ミキ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
以前見た口コミで、ホコリ等の指摘を見ましたので、正直期待して居ませんでしたが、あれは間接照明の為、ホコリが舞って見えてしまうのは避けられない状況かと思います。 が、清潔ですし、間接照明でオシャレでもあり今後も利用させていただきたいホテルでした。
Stayed 1 night in Oct 2024

4/10 Poor

ミハル

Disliked: Staff & service
INのときのじょせい
Stayed 1 night in Oct 2024

8/10 Good

カケル

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋も綺麗でした
Stayed 1 night in Oct 2024

6/10 Okay

KOUJI

Disliked: Cleanliness, property conditions & facilities, room comfort

色々と不便でした

禁煙の部屋でしたが臭いがしました。シャワー室の床にピンクのカビ（？）清潔とは言えないです。コインランドリーはなくかなり遠くなるのが不便。そして何より想定より上野駅からはだいぶ遠いです。
Stayed 1 night in Oct 2024

6/10 Okay

Akira

Liked: Cleanliness, room comfort

上野駅からも近い筈

室内に時計が無く、目覚ましもなく、モーニングコールの案内も無いのは不便。 フロントで上野駅への行き方を聞きましたが、近くの地下鉄入谷駅の場所しか教えて貰えなく残念でした。
Stayed 1 night in Oct 2024

2/10 Terrible

jun

Disliked: Cleanliness, staff & service, property conditions & facilities
●そもそも場所がわかりにくすぎる。 一階のドラッグストアが通りぬけ自由なのは結構だが、初見では普通やらない。 ●中国人従業員と日本人従業員の小競り合いはや、フロントでなく客の見えないところでやってほしい。 ●朝食の有り無しの連動がなさすぎる。 2泊して、初日は食べれたのに、２日目は不可だった。 料金は後日請求されるのだろうか。 バイキング形式なら、通すなら通すで統一してほしい。 ●ネットで予約したとしても、普通であればチェックインの時点でカード払いか現金払いか改めて選ばせてくれるのが常識。 カード以外は受け付けないとのことだが、予約時点でカード払いは済との説明、それでは朝食代はどうなっているのだろうか。 ●従業員に、挨拶をする意思がなさすぎる。荷物持って朝出ていったらチェックアウトとわかるはずなのに、根本的にフロント以外は客室フロアですれ違っても、全くの他人事。日本語がわからなくてもよいので、せめて会釈くらいは一般常識として教育するべき。
Stayed 2 nights in Sep 2024
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