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Hotel Comfact

Property class: 2.5

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Photo gallery for Hotel Comfact

A rooftop terrace with a glass-enclosed dining area, wooden flooring, and a vertical garden wall. - Hotel Comfact (Tokyo)
A long, narrow hotel corridor with carpeted floors and wooden panel walls. - Hotel Comfact (Tokyo)
A modern hotel room with two beds, a desk, a chair, and a large window offering a city view. - Hotel Comfact (Tokyo)
A breakfast setup with a bowl of cereal and a glass of milk on a tray by a window with a city view. - Hotel Comfact (Tokyo)
A modern hotel entrance with a glass elevator, a reception desk, and a logo on the wall. - Hotel Comfact (Tokyo)
Located close to Sensoji Temple and Tokyo Skytree, Hotel Comfact provides a rooftop terrace and a restaurant. Guests can connect to free in-room WiFi.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double Room, Non Smoking

A compact hotel room with a single bed, a desk, and a window.

Superior Double Room, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Non Smoking

A hotel room with a bed, a desk, a chair, a window with a view of buildings, and a wall-mounted lamp.

Single Room, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Twin Room, Non Smoking

A hotel room with two single beds, a nightstand, a lamp, and a window with a view.

Superior Twin Room, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Non Smoking

A modern hotel room with a bed, a desk, and a window.

Double Room, Non Smoking

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

A modern bedroom with a wooden desk, a small stool, a bed with patterned bedding, and a window with blue light.

Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

A modern hotel room with two beds, a desk, a chair, and a large window offering a city view.

Deluxe Twin Room, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 2 Double Beds

About the neighborhood

Located in Taito, a neighborhood in Tokyo, Hotel Comfact is in a shopping district and near a metro station. Sensoji Temple and Tokyo Skytree are notable landmarks, and some of the area's popular attractions include Tokyo Disneyland® and Tokyo DisneySea®. Looking to enjoy an event or a game while in town? See what's going on at Tokyo Dome. Visit our Tokyo travel guide
Map
3-11, 1 Chome, Shitaya, Taito-ku, Tokyo, Tokyo, 110-0004

What's nearby

  • A store with shelves full of various bowls and plates.
    Kitchen Town
    9 min walk - 0.5 miles
  • Cherry blossoms and lanterns on a tree.
    Ueno Park
    11 min walk - 0.6 miles
  • A classical building with a green dome, a pond reflecting the structure, and autumn trees.
    Tokyo National Museum
    12 min walk - 0.7 miles
  • The entrance to Ueno Zoo with large turquoise letters and a wooden ceiling.
    Ueno Zoo
    15 min walk - 0.8 miles
  • A traditional Japanese pagoda with multiple tiers and a red building with ornate details.
    Sensoji Temple
    18 min walk - 1.0 mile

Getting around

  • Iriya Station
    4 min walk
  • Uguisudani Station
    7 min walk
  • Haneda Airport (HND)
    44 min drive

Restaurants

  • 24会館 上野店
    2 min walk
  • 麺処 晴
    3 min walk
  • らーめん天神下 大喜
    5 min walk
  • ファイヤーチキン 上野入谷店
    3 min walk
  • 北山珈琲店
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily self-serve breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,000 per person
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Pay movies

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for self-serve breakfast: approximately JPY 1000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Hotel Comfact pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Hotel Comfact doesn't offer parking.

What time is check-in at Hotel Comfact?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Comfact?

Check-out is at 11:00 AM.

Where is Hotel Comfact located?

Located in Taito, this hotel is 1 mi (1.6 km) from Sensoji Temple and within 3 mi (5 km) of Tokyo Skytree and Tokyo Dome. Tokyo Imperial Palace and Tokyo Bay are also within 6 mi (10 km). Iriya Station is only a 4-minute walk and Inaricho Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Comfact Reviews

7.2

Good

7.4

Cleanliness

7.2

Location

7.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 31 out of 136 reviews
Rating 8 - Good. 46 out of 136 reviews
Rating 6 - Okay. 34 out of 136 reviews
Rating 4 - Poor. 16 out of 136 reviews
Rating 2 - Terrible. 9 out of 136 reviews

Reviews

Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Comfact was the perfect place to stay for our trip. The location was nice, and close to train stations. We enjoyed the breakfast. The room was clean and new towels were offered daily. It was a great place to stay, it felt safe, clean, and welcoming.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Jmyr

Liked: Staff & service, amenities
Friendly and helpful staff
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, clean
Stayed 2 nights in May 2024
Verified review

8/10 Good

Sherwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great thank you for having us.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Patrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

For a person that is there to just sleep and get up and travel. Then come back to sleep. This is the place.
Stayed 2 nights in Oct 2024
Verified review

4/10 Poor

Frances

Disliked: Property conditions & facilities
Double room was very small for two people with luggages.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Jhonatan isac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Keanan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

The room was very neat and nice. Very comfortable. The door must be a little thin, though, because it is a bit easy to hear the noise from outside. The breakfast lounge is lovely and cozy.
Stayed 2 nights in Feb 2019
Verified review

4/10 Poor

Jonathan

Disliked: Cleanliness, amenities
Room smelled strange. Bathroom smelled of mildew entire three days of my stay. Left the fan on to make sure it exhausted out of the room and not into the bedroom area. Took a photo where it was growing in the area behind the basin
Stayed 3 nights in Oct 2024
Verified review

2/10 Terrible

warod

Liked: Amenities
Disliked: Cleanliness
My room is on 10th floor. There is a sound problem from restuarant on 11th floor. And room floor has a lot of dust.
Stayed 7 nights in Nov 2024
Verified review

6/10 Okay

Emilie

Liked: Property conditions & facilities, room comfort
Booked too fast and didn’t notice it was a smoking room which was not nice and very bad. The room carpet was dirty in between floor and wall, but everything else was okay. Receptionist wasn’t really bilingual and not rude but not friendly either.
Stayed 1 night in Jan 2023
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s a scam, fake room size, very small and dirty.

This hotel is so so so bad. They lie about the room size, is way smaller then they said. Very dark, no light, they try to hide all the dirty things, and it’s a very dusty room. Not user friendly at all, bad design, you have no place to put any clothes inside the toilet. Is a Chinese company anyway. Just think by yourself.
Stayed 5 nights in Mar 2020
Verified review

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
First of all, THIS HOTEL USES FLAT SHEET UNDER THE QUILT instead of duvet cover! You can see stain, blood and lipstick on the quilt. This is really unacceptable for a hotel with this price tag. Second, THIS HOTEL LOCATES NEXT TO A FUNERAL PARLOUR, with corpse storage service inside the parlor. The society is abnormally quiet. The acoustic insulation is kinda poor with knocking and hammering sound at midnight. The air conditioning is great, however a noisy cracking sound often bursts out from false ceiling, probably from the refrigerant pipes, which makes sleeping quality poor. There is a window with translucent coating. Do not open it, because its facing to the adjacent funeral parlor. There is a blue LED feature light (cant turn off, can only dim) installed on window sill. Wonder oif the light portal is some sort of chinese "feng shui" setup. Overall, the atmosphere is really creepy, do not book this hotel if you have any worries. This hotel is run by a chinese corporation, targeting mainland customer. Dont expect the service is as polite as japanese. Therefore the service is kind of replusive for any other foreigners and domestic japanese visitors. However, apart from its creepyness, the room is nice, clean and functional. The amenities are okay but not comparable to other hotels in tokyo with same price tag.
Stayed 1 night in Sep 2019
Verified review

2/10 Terrible

としろう

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
臭いがほんとにだめで 吐きそうでした、カビ？なんですかね ほんとずっとこもっててキツかったです。 換気扇もほこりまみれでしてません。
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Shinji

Disliked: Cleanliness, property conditions & facilities
チェックアウト11時の普通のビジホ。使い捨てスリッパとPCが入るセフティボックスが嬉しい。しかし給水機・製氷機無しです。さてエレベーターを降りたら体育会部室の臭い！部屋に入ったら悪臭がキツくなって即刻消臭剤を撒きまくりました。なお2泊目に使い切って交換してもらった！さらに お掃除が些か甘い様な気がする。バスルーム、椅子、ベッド等々に人毛が残っている。さて金曜は平日の倍額、土曜は３倍の設定なんで金土はコスパが悪いですな。なお地下鉄入谷駅近くには22時閉店のスッパマーケットあってが便利。JR上野駅だと『入谷口』がエスカレータ使えます。
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Shinji

Disliked: Staff & service, property conditions & facilities
チェックアウト11時の普通のビジホ。使い捨てスリッパとPCが入るセフティボックスが嬉しい。しかし給水機・製氷機無しです。さてエレベーターを降りたら体育会部室の臭い！部屋に入ったら悪臭がキツくなって即刻消臭剤を撒きまくりました。なお2泊目に使い切って交換してもらった！さらに お掃除が些か甘い様な気がする。バスルーム、椅子、ベッド等々に人毛が残っている。さて金曜は平日の倍額、土曜は３倍の設定なんで金土はコスパが悪いですな。なお地下鉄入谷駅近くには22時閉店のスッパマーケットあってが便利。JR上野駅だと『入谷口』がエスカレータ使えます。
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Charlotte

Disliked: Cleanliness
Ekstremt små værelser. Badeværelset var rent men værelset var beskidt. Lugt ikke så god. Ingen vindue. Okay hvis man har brug for et billig overnatning. God lokation for Narita lufthavn. Gode senge.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

YI JUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

離上野車站有點遠

早餐簡單飯店離上野車站15分至20分
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Kamer-Yasin

Liked: Staff & service, amenities
Disliked: Cleanliness
Das Zimmer war etwas staubig und hatte Flecken auf dem Stoffboden. Die Ausstattung des Zimmers an sich war zufrieden stellend. Die Lage ist Top. Bahnhof Ueno ist in 10 Minuten zu Fuß erreichbar.
Stayed 11 nights in May 2025
Verified review

8/10 Good

はるか

Liked: Cleanliness, amenities
洗面所の流れが悪かったのが気になりました。朝食をつけていたのですが終了間際だったせいかご飯もパンもなくて残念でした。もう少し余裕があるは配膳にしたほうが良いと思います。
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

えんどうみき

前日に宿泊した人の靴下が、ベッド下に転がっていた。スキンケアなどのアメニティなどは一切なく…残念でした。
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Natchanon

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
- ค่าพักค่อนข้างถูกให้ย่าน Ueno - พนักงานให้การต้อนรับดี ใส่ใจมาก - โรงแรมเชื่อมต่อกับร้านขายยา ค่อนข้างสะดวก - ที่พักห่างจากสถานีรถไฟไกลระดับหนึ่ง ประมาณ 800 ม. ถึง 1 กม. - ห้องพักค่อนข้างแคบ และฝุ่นในห้องค่อนข้างเยอะมาก คงเป็นเพราะพื้นห้องที่เป็นพรมทั้งห้องมันทำความสะอาดยาก
Stayed 3 nights in Mar 2025
Verified review

6/10 Okay

リサ

上の階やとなりの音がうるさかった
Stayed 1 night in Feb 2025
Verified review

8/10 Good

ひろし

Liked: Cleanliness
上野公園に行くのにべんり
Stayed 1 night in Nov 2024
Verified review

4/10 Poor

Yuria

Disliked: Cleanliness, amenities, property conditions & facilities
お風呂のカーテンが臭かった、お風呂の天上に髪の毛がついていた。それがなければ値段相応かなと思った。
Stayed 1 night in Nov 2024