HOSHINOYA Tokyo

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A traditional interior with a person seated on a platform, surrounded by wooden lattice panels and a central decorative element. - HOSHINOYA Tokyo (Tokyo)
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A modern interior with tatami flooring, a low seating area, and a dark wall with a shelf. - HOSHINOYA Tokyo (Tokyo)
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Luxury
5.0 star property
9.6

Exceptional

Rooftop onsen under Tokyo stars

Japanese hot springs crown the 17th floor of this urban oasis, offering a tranquil escape from Tokyo's bustling financial district. Traditional Japanese aesthetics blend with modern luxury in the spacious rooms, complete with hidden TVs and customizable lighting settings.

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 3 of 3 rooms

Sakura (Deluxe Twin)

9.8 out of 10
Exceptional
(18 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

Yuri (Deluxe King)

10.0 out of 10
Exceptional
(42 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Kiku (Executive Triple)

9.6 out of 10
Exceptional
(10 reviews)
  • 83 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Located in Chiyoda, a neighborhood in Tokyo, HOSHINOYA Tokyo is near a metro station. The area's natural beauty can be seen at Ueno Park and Tokyo Bay, while Shinjuku Gyoen National Garden and Tokyo Disneyland® are popular area attractions. Looking to enjoy an event or a game? See what's going on at Tokyo Dome or Nippon Budokan. Visit our Tokyo travel guide
Map
1-9-1 Otemachi, Chiyoda-ku, Tokyo, 100-0004

What's nearby

  • A traditional Japanese castle with a stone wall and a moat with green algae.
    Imperial Palace East Gardens
    4 min walk - 0.3 miles
  • A stone bridge over a canal with a building and trees in the background.
    Kokyogaien National Gardens
    6 min walk - 0.4 miles
  • A cityscape with tall buildings, including a prominent skyscraper with reflective glass windows.
    Marunouchi Building
    9 min walk - 0.5 miles
  • A modern architectural interior with a curved orange wall and a glass facade.
    Tokyo International Forum
    14 min walk - 0.8 miles
  • A traditional Japanese building with a stone wall and a pine tree in the foreground.
    Tokyo Imperial Palace
    18 min walk - 1.0 mile

Getting around

  • Otemachi Station
    1 min walk
  • Tokyo Station
    9 min walk
  • Haneda Airport (HND)
    40 min drive

Restaurants

  • Starbucks
    2 min walk
  • 讃岐うどん 野らぼー
    3 min walk
  • ドトールコーヒーショップ
    3 min walk
  • Wolfgang Puck Express
    2 min walk
  • 港屋2
    1 min walk

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (JPY 5,500 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: JPY 6,050 for adults and JPY 1,936 for children
  • 2 restaurants
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of JPY 33,880; reservation required
  • Snack bar/deli

Restaurants on site

  • Main Dining
  • Sushi Otemon

Things to do

  • 2 indoor/outdoor hot springs
  • Indoor pool (guest access)
  • Library
  • Shopping

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request) (for a fee)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Outdoors

  • Garden

Spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 97 ºF
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 16 floors
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Housekeeping service is provided every 3-days. The listed housekeeping fee applies for additional cleaning requests. Trash pickup and towel exchanges are provided daily for no fee.

Renovations and closures

This property is closed from June 28 2027 to July 4 2027 (dates subject to change).
The following facilities or services will be unavailable from January 10 2027 to January 16 2027 (dates subject to change):
  • One of the dining venues
  • Breakfast
  • Hot springs
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 6050 for adults and JPY 1936 for children
  • Covered self parking fee: JPY 5500 per night (in/out privileges)
  • Housekeeping fee: JPY 9680 per day
  • Hosted evening meal: JPY 33880

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: Dinner service is not available at this property.

We should mention

Hot springs access available from 3:00 PM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is HOSHINOYA Tokyo pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for JPY 5500 per night.

What time is check-in at HOSHINOYA Tokyo?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at HOSHINOYA Tokyo?

Check-out is at noon.

Where is HOSHINOYA Tokyo located?

Located in Chiyoda, this luxury ryokan is within 1 mi (2 km) of Imperial Palace East Gardens, Tokyo International Forum, and Nippon Budokan. Tokyo Imperial Palace and Ueno Park are also within 2 mi (3 km). Otemachi Station is only a 2-minute walk and Takebashi Station is 11 minutes.

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Reviews

HOSHINOYA Tokyo Reviews

9.6

Exceptional

9.8

Cleanliness

9.0

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 730 out of 871 reviews
Rating 8 - Good. 77 out of 871 reviews
Rating 6 - Okay. 25 out of 871 reviews
Rating 4 - Poor. 25 out of 871 reviews
Rating 2 - Terrible. 14 out of 871 reviews

Reviews

Verified review

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with deep cultural significance and impeccable service
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great room, bed and shower. Staff was excellent No bar or restaurant
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Weiwei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with restaurant options in the basement level and subway access
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had several meals in the hotel. 2 were very good. 1 was just OK. (Sushi). 1 was cold. Cooked Breakfast. The onsite ONSEN was amazing and made our vacation at this property worthwhile. We will definitely be coming back.
Stayed 8 nights in Sep 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptionally hospitable. They were kind and helpful in every aspect of my stay. I would recommend staying to anyone interested in a Tokyo vacation.
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Juliana T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, beautiful, well located, comfortable and luxury rooms, very helpful staff and an amazing way to immerse on the Japanese culture. We stayed at another VERY luxurious and way more expensive hotel in Tokyo and Hoshinoya was much better in every aspect. I highly recommend!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness
Outstanding property with an excellent staff. Restaurant was amazing. Great onsen.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Salomon Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff great experience
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is next level, one of the best experiences i've ever lived... so grateful and happy with my stay.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Sylvia

Liked: Cleanliness
Relaxing onsen clean quiet great breakfast and service. Excellent location to take subway for est sightseeing
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Dean

Liked: Cleanliness, amenities, property conditions & facilities
This is a stunning hotel in a great location. The staff are incredibly helpful.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsen was great. Staff were amazing! Really enjoyed our stay. Will come again.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Onsen was great. Vibe was very peaceful. Centrally and easily located.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is like no other I've ever stayed. It provided a relaxing escape after a long day of walking. Every floor had a tea room. When i was jet lagged and up ar 2 am,, I was thankful for a quiet place to have tea and a snack. 11/10.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities
Incredible staff and incredible experience.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

ilhan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very kind.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was excellent. The hotel is conveniently located. The staff were extremely friendly, helpful, happy and thorough. A superb experience.
Verified review

10/10 Excellent

Souheil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and i spent an incredible 6 nights here for our wedding anniversary. From the location to the staff and amazing amenities, i could not fault a single thing. The rooftop onsen was spectacular and welcome after a big day walking around tokyo
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So calm and quiet - but very central. Staff are all outstanding. We had our arrival delayed by a day and they dealt with it with no problem. This was our second time staying here and would do so again.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

ABBY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hoshinoya Tokyo was absolutely stellar. The staff was warm, welcoming and extremely accommodating. The space is beautifully and thoughtfully designed- a blend of transitional ryokan with modern comforts. The Onsen experience was wonderful and restorative, and we had a really restful sleep in the comfortable bed. Strong recommend, and hope to return again.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place. Feels very exclusive. Service staff was polite and hotel is right at the train station. Gorgeous setup. The onsen was perfect
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Cody

Liked: Cleanliness, amenities, property conditions & facilities
Room was very spacious and comfortable. Staff were all very helpful and attentive. Hotel is nicely located to be able to access every major Tokyo train line.
Stayed 7 nights in Jan 2026
Verified review

4/10 Poor

Paulo De Tarso

Liked: Property conditions & facilities
Disliked: Cleanliness
Hoshinoya staff and the propoerty dynamic are settled to diminish costs and not to serve the clients as it's supposed a high rating hotel. It's my second stay in Hoshinoya, I had previously had a poor experience at Hoshinoya Okinawa and unfortunately again at Tokyo's one. There're better options in Tokyo that would suit most experienced traveler's more!
Stayed 9 nights in May 2026
Verified review

10/10 Excellent

Dolphe

Liked: Cleanliness, staff & service, property conditions & facilities
Very expensive l but at least it is nice and clean.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

raffaele

Liked: Cleanliness, staff & service, amenities
Nice design, very good breakfast, stunning onsen. A real great experience.
Entance
Outside building
Japanese breakfast
Stayed 4 nights in Nov 2025