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One Tijuana Otay

3.0 star property
Eco-certified hotel with free breakfast connected to a shopping center in Tijuana

Choose dates to view prices

Photo gallery for One Tijuana Otay

Reception
Lobby
Interior
Superior Room, 1 Queen Bed | In-room safe, desk, blackout drapes, free WiFi
Lobby
One Tijuana Otay combines environmental consciousness with practical comforts in Mesa de Otay. Guests enjoy a hearty breakfast buffet, on-site laundry, and a smoke-free environment. Free self-parking and an on-site deli add extra convenience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room, 1 Queen Bed

In-room safe, desk, blackout drapes, free WiFi

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(70 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Digital channels
Daily housekeeping
Desk
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds

In-room safe, desk, blackout drapes, free WiFi

Superior Room, 2 Twin Beds

8.6 out of 10
Excellent
(26 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Digital channels
Daily housekeeping
Desk
  • 19 sq m
  • Sleeps 4
  • 2 Twin Beds

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About the neighborhood

Map
Ave. Aeropuerto 1600, Lote 20, Baja California Norte, Tijuana, BC, 22390

What's nearby

  • Alameda Otay - 3 min walk - 0.2 miles
  • U.S. Consulate General Tijuana - 15 min walk - 0.8 miles
  • Cross Border Xpress - 6 min drive - 3.7 miles
  • Macroplaza Insurgentes - 7 min drive - 4.7 miles
  • San Ysidro Border Crossing - 9 min drive - 5.8 miles

Getting around

  • San Ysidro Transit Center Station - 9 min drive
  • San Diego Santa Fe Depot - 26 min drive
  • Tijuana Intl. Airport (TIJ) - 8 min drive

Restaurants

  • ‪Agredanos Burguer - ‬7 min walk
  • ‪Kong Fui Buffete - ‬7 min walk
  • ‪IHOP - ‬7 min walk
  • ‪Moma sushi + pizza - ‬7 min walk
  • ‪Mr. Pampas Do brasil - ‬4 min walk

About this property

One Tijuana Otay

Eco-certified hotel near Las Americas Premium Outlets
Consider a stay at One Tijuana Otay and take advantage of a free breakfast buffet, laundry facilities, and a snack bar/deli. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Self parking (surcharge), luggage storage, and a 24-hour front desk
  • A water dispenser, smoke-free premises, and meeting rooms
  • An elevator and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 120 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers
  • Flat-screen TVs with digital channels
  • LED light bulbs, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 100 per day)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Built in 2018
  • Double-glazed windows
  • Smoking not allowed
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: MXN 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

One Tijuana Otay Hotel
One Otay Hotel
One Tijuana Otay Hotel
One Tijuana Otay Tijuana
One Tijuana Otay Hotel Tijuana

Frequently asked questions

Is One Tijuana Otay pet-friendly?

No, pets are not allowed at this property.

How much is parking at One Tijuana Otay?

Self parking is available for MXN 100 per day.

What time is check-in at One Tijuana Otay?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at One Tijuana Otay?

Check-out is at noon.

Where is One Tijuana Otay located?

Located in Mesa de Otay, this eco-certified hotel is within a 15-minute walk of Autonomous University of Baja California and U.S. Consulate General Tijuana. Caliente Casino and Alameda Otay are also within 10 minutes.

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Reviews

One Tijuana Otay Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Amenities

9.0

Staff & service

8.8

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 741 out of 1229 reviews
Rating 8 - Good. 253 out of 1229 reviews
Rating 6 - Okay. 118 out of 1229 reviews
Rating 4 - Poor. 58 out of 1229 reviews
Rating 2 - Terrible. 59 out of 1229 reviews

Reviews

6/10 Okay

Elio

Liked: Amenities
All the shopping and restaurants
Stayed 1 night in Sep 2025

10/10 Excellent

Sarai

Liked: Amenities
It’s was kept clean and the staff was helpful and nice
Stayed 1 night in Sep 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Aug 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay,
Stayed 2 nights in May 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto!
Stayed 2 nights in Aug 2025

8/10 Good

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too much noise from street
Stayed 1 night in Oct 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There services
Stayed 3 nights in Aug 2025

10/10 Excellent

Rishi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay when visiting US consulate.
Stayed 2 nights in May 2025

8/10 Good

Charity

Liked: Cleanliness, staff & service, property conditions & facilities
I needed a quiet, safe place to spend the night before jumping on a plane back down to Puerto Vallarta, and this place hit the mark for price, cleanliness, and proximity to the airport. I appreciated that breakfast was included; that was really a nice touch.
Stayed 1 night in Jun 2025

4/10 Poor

Claudia

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Our room did not have hit water. We had to catch a flight at 7 am and had to shower at 430 am with cold water. Very disappointing.
Stayed 1 night in Oct 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Jul 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente todo
Stayed 1 night in Jul 2025

10/10 Excellent

Armando

Liked: Amenities
Wonderful
Stayed 1 night in Jun 2025

10/10 Excellent

MARTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent welcoming
Stayed 1 night in Jun 2025

10/10 Excellent

Valeria

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfy spot! Definitely recommend for a family.
Stayed 3 nights in May 2025

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the middle of the plaza, everything is close…
Stayed 3 nights in Jun 2025

10/10 Excellent

Zuelen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like
Stayed 1 night in May 2025

2/10 Terrible

Alejandrina

Not pet friendly
Stayed 1 night in Aug 2025

6/10 Okay

Rodrigo

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty rooms. Good location
Stayed 3 nights in Jul 2025

2/10 Terrible

Ariana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The restroom was very filthy. To the point where we didn’t even shower because it looks gross. The beds were dirty and had to have them come switch the blankets. The location is very convenient because it’s walking distance to the plaza but unfortunately the hotel needs to work on cleanliness.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel Humberto

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jul 2025

4/10 Poor

Dulce

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is below average when it comes to cleanliness. The rooms are very small, no blow dryer or iron. Very noisy.
Stayed 1 night in Jun 2025

10/10 Excellent

Moises

Liked: Property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Gerardo

Liked: Staff & service, property conditions & facilities
Ok
Stayed 1 night in Jun 2025

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