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City Express by Marriott Tijuana Otay

Property class: 3

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Photo gallery for City Express by Marriott Tijuana Otay

A spacious lobby with high ceilings, modern lighting, and a reception desk. - City Express by Marriott Tijuana Otay (Tijuana)
A modern office space with a reception desk, two computer monitors, and four white chairs. - City Express by Marriott Tijuana Otay (Tijuana)
A modern dining area with tables and chairs, a sofa, and a television. - City Express by Marriott Tijuana Otay (Tijuana)
A modern office space with a reception desk, a computer, and a seating area with chairs. - City Express by Marriott Tijuana Otay (Tijuana)
A modern hotel room with a bed, sofa, desk, and chair. - City Express by Marriott Tijuana Otay (Tijuana)
Located close to Alameda Otay and Autonomous University of Baja California, City Express by Marriott Tijuana Otay provides free continental breakfast, dry cleaning/laundry services, and a gym. Free in-room WiFi and a 24-hour business center are available to all guests.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk, and a chair.

Room, 2 Double Beds

8.4 out of 10
Very good
(29 reviews)
  • City view
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 1 Queen Bed

A hotel room with a bed, desk, chair, TV, and air conditioning unit.

Room, 1 Queen Bed

7.6 out of 10
Good
(21 reviews)
  • City view
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed with Sofa bed

A modern hotel room with a bed, sofa, desk, and chair.

Superior Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 21 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

About the neighborhood

Located in Mesa de Otay, a neighborhood in Tijuana, City Express by Marriott Tijuana Otay is in the entertainment district and near the airport. Travelers who have shopping on the agenda can visit Alameda Otay and Plaza Península Shopping Center. Looking to enjoy an event or a game while in town? See what's going on at High Performance Center in Tijuana. Spend some time exploring the area's activities, including winery tours. Visit our Tijuana travel guide
Map
Boulevard Lazaro Cardenas 16002, Tijuana, BC, 22427

What's nearby

  • Autonomous University of Baja California
    3 min walk - 0.2 miles
  • Alameda Otay
    5 min walk - 0.3 miles
  • Caliente Casino
    7 min walk - 0.4 miles
  • High Performance Center in Tijuana
    10 min walk - 0.6 miles
  • U.S. Consulate General Tijuana
    13 min walk - 0.7 miles

Getting around

  • Beyer Blvd Trolley Station
    22 min drive
  • San Diego Santa Fe Depot
    26 min drive
  • Tijuana Intl. Airport (TIJ)
    10 min drive

Restaurants

  • ComicX Tijuana Plaza Alameda Otay
    9 min walk
  • Starbucks
    12 min walk
  • Buffalo Wild Wings
    10 min walk
  • Baristi
    11 min walk
  • Kasa Cafe Universidad
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 10 km
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free area shuttle

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is City Express by Marriott Tijuana Otay pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at City Express by Marriott Tijuana Otay?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at City Express by Marriott Tijuana Otay?

Check-out is at 1 PM.

Where is City Express by Marriott Tijuana Otay located?

Located in Mesa de Otay, this hotel is within a 10-minute walk of Autonomous University of Baja California and Alameda Otay. High Performance Center in Tijuana and U.S. Consulate General Tijuana are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

City Express by Marriott Tijuana Otay Reviews

8.4

Very Good

8.4

Cleanliness

8.2

Amenities

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 567 out of 1003 reviews
Rating 8 - Good. 198 out of 1003 reviews
Rating 6 - Okay. 101 out of 1003 reviews
Rating 4 - Poor. 53 out of 1003 reviews
Rating 2 - Terrible. 84 out of 1003 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food, nice staff really polite and friendly
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were very friendly and helpful, and the location was perfect for getting to the airport quickly.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room, great staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and clean rooms also the area was safe.... close to plazas and stores
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It was very good, great location from the airport. what we need it was everything find
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Good hotel. Next to the airport. Very convenient.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Disliked: Amenities
Clean hotel clean room Awesome Staff Food was ok not my favorite
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
great customer service, great area and fit our neeeds
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place clean rooms
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was fine and staff people were nice and friendly.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant staying

It was very good, customer service, rooms, variety of restaurants in wsalking distance, we felt safe, parking good.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Liked: Staff & service
The staff was fine. The breakfast was good. The amenities were ok. The room was nice, but the beds were hard. I'm not sure that I would recommend someone with back problems to stay here.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The superior room was very nice and clean, comfortable bed, great HVAC. The staff was pleasant.The only thing that needs improvement is the breakfast. The food isnt very good, but there are a lot of great places to eat within 100 meters walking distance so not a big deal. The workout room treadmills are not in working oder which is inconvenient.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, air conditioner is very sounding
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
.
Stayed 1 night in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The place was very clean but they forgot to put towels and a mat
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guys at the front desk were amazing, I ask for a late check out and as a Marriot Member I got it until 2 pm, the bad thing is since 8 am the housekeeping try to come to my room without even knocking the door, I was about to take a shower and then at 10 again the same, then at 1:00 pm again they even try to come to my room without knocking! This is the first time that all of this happened! And I travel a lot, maybe they need to train better your housekeeping group, as is annoying to deal with this. Breakfast was great btw. And for real the 3 guys at the front desk so kind and helpful
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everthing was excellent 100%
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes everything was very good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, the breakfast was fresh. The parking was perfect
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean and confortable room with friendly staff
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great option for stay in TJ
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Room was perfect
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and great service. Short drive from the airport.
Stayed 1 night in Oct 2025