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GWEN Hotel Ternate

Property class: 3

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Photo gallery for GWEN Hotel Ternate

A modern cafe with wooden flooring, wicker chairs, and a green leafy wall. - GWEN Hotel Ternate (Ternate)
A hotel room with a wooden desk, two water bottles, a coffee maker, a tissue box, and a chair. - GWEN Hotel Ternate (Ternate)
A hotel room with a bed, a bedside table, a mirror, a hanging towel rack, and a shower area. - GWEN Hotel Ternate (Ternate)
A restaurant interior with booths, tables, wicker chairs, and a neon sign on the wall. - GWEN Hotel Ternate (Ternate)
A modern lounge area with a green sofa, striped pillows, and a round table. - GWEN Hotel Ternate (Ternate)
GWEN Hotel Ternate provides amenities like free breakfast (local cuisine) and a restaurant. Stay connected with free in-room WiFi.

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Single Room

A hotel room with a bed, a bedside table, a mirror, a hanging towel rack, and a shower area.

Standard Single Room

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 King Beds
  • Free WiFi

View all photos for Superior Room

A hotel room with a desk, chair, and two beds.

Superior Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premier Room

A hotel room with a bed, a large mirror, a shower, and a sink.

Premier Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Ternate, GWEN Hotel Ternate is in the business district. Sultan of Ternate Kedaton Museum is a local landmark, and the area's natural beauty can be seen at Batu Angus Ternate and Pantai Sulamadaha. Visit our Ternate travel guide
Map
Jl. Sultan M. Djabir Sjah , Soa,, Ternate, Maluku Utara, 97721

What's nearby

  • Jatiland Mall
    2 min walk - 0.1 miles
  • Al Munawar Mosque
    5 min walk - 0.3 miles
  • Royal Mosque
    12 min walk - 0.7 miles
  • Sultan of Ternate Kedaton Museum
    17 min walk - 0.9 miles
  • Port of Ternate
    4 min drive - 1.0 mile

Getting around

  • Ternate (TTE)
    14 min drive

Restaurants

  • KFC
    3 min walk
  • Moonlight Cafe
    6 min walk
  • Grand Fatma
    6 min drive
  • Kalumpang Resto & Cafe
    13 min walk
  • Floridas Resto & Cafe
    6 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 10:30 AM
  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with premium channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Property Registration Number 000

We should mention

This property does not have elevators

Frequently asked questions

Is GWEN Hotel Ternate pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at GWEN Hotel Ternate?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at GWEN Hotel Ternate?

Check-out is at noon.

Where is GWEN Hotel Ternate located?

Situated in the business district, this hotel is within a 10-minute walk of Al Munawar Mosque and Jatiland Mall. Royal Mosque and Port of Ternate are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

GWEN Hotel Ternate Reviews

6.0

6.0

Cleanliness

4.0

Amenities

7.4

Staff & service

5.4

Property conditions & facilities
Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 2 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

Reviews

Verified review

6/10 Okay

Graeme

Liked: Cleanliness
Very basic and okay hotel. Some issues with the room, like the key reader isn't very easy to use, there's no mirror over the sink, and there are some lights that can't be turned off at night...
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness

Just ok

Ok stay but quite expensive for what is offered. Walls and bedsheets had stains. Breakfast only offered local food. Stairs were quite steep and could be dangerous, use elevator.
Stayed 2 nights in Jul 2025
Verified review

4/10 Poor

Reny

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I reserved 4 nights premium room ~ this hotel equivalence to motel 6 but most expensive in town. Got at 2nd fl smells very bad then got to my room, there is no table, no closet to put your clothes not to mention only 2hangers hanging by the window. Comes to showers, flood all over the room due to no lines between bathroom and bedroom. AC? didn’t get cool at all especially when the sun hit the window, good luck, I complained at front desk and being told already fixed but still as is. Could not stay here anymore after 2nights I checked out moved to a different hotel and asking to get my 2nights refund, hotel refused to give my $$back being told Orbitz should dealt with me and refused to give me an invoice for an early checkout. Find out from the employee, the reason it was smell bad upstairs due to flood under the carpets every time when it’s rain. Im asking Orbitz to refund my 2nights! Very BAD experience at this place!
Stayed 4 nights in Apr 2022
Verified review

8/10 Good

m.fischer@timafi.de

Stayed 1 night in Sep 2025