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Phoenix Resort

Property class: 3

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Photo gallery for Phoenix Resort

A well-lit outdoor area with a wooden deck, a covered seating area, and a garden with flowers and shrubs. - Phoenix Resort (Taupo)
A pool with a white deck, a potted plant, and a decorative wall piece. - Phoenix Resort (Taupo)
A white building with a triangular roof and a large tree in front. - Phoenix Resort (Taupo)
A bedroom with a bed, a bedside table, a small round table, and a window with curtains. - Phoenix Resort (Taupo)
A coastal residential area with houses, a road, and a body of water. - Phoenix Resort (Taupo)
Located close to Taupō Hot Springs, Phoenix Resort provides mini golf, a garden, and a playground. Free in-room WiFi and laundry facilities are available to all guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Breakfast available
  • Laundry
  • Housekeeping

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Studio with Spa

A pool area with a white wooden deck, a potted plant, and a white table with a bottle.

Studio with Spa

8.8 out of 10
Excellent
(8 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment with Spa

A white building with a green roof, surrounded by a well-maintained garden with various plants and a lawn. There are outdoor seating arrangements with chairs and a table.

One Bedroom Apartment with Spa

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Two Bedroom with Spa

A pool area with a white wooden deck, a potted plant, and a white table with a bottle.

Two Bedroom with Spa

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 75 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

About the neighborhood

Located in Waipahihi, a neighborhood in Taupō, Phoenix Resort is in the entertainment district. Taupō Hot Springs and Wairakei International Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Taupō and Huka Falls. Don't miss out on a visit to Wairakei Natural Thermal Valley. Take an opportunity to explore the area for water adventures such as fishing. Visit our Taupō travel guide
View more Motels in Taupō
Map
212 Lake Terrace, Waipahihi, Taupo, 3330

What's nearby

  • A geothermal area with colorful hot springs surrounded by forest and mountains.
    Taupō Hot Springs
    14 min walk - 0.8 miles
  • beach near Kaimanawa Reserve
    10 min walk - 0.6 miles
  • Waipahihi Botanical Gardens
    13 min walk - 0.7 miles
  • beach near Taupō Central
    2 min drive - 1.2 miles
  • Three Mile Bay
    3 min drive - 1.6 miles

Getting around

  • Taupō Airport (TUO)
    6 min drive

Restaurants

  • McDonald's
    4 min drive
  • Two Mile Bay Sailing Club
    14 min walk
  • Cafe Baku
    5 min drive
  • Espresso Cove Taupo
    2 min walk
  • Waterside
    4 min drive

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  • Pool
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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site

Things to do

  • Mini golf
  • Playground

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Mini golf
  • Playground
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Built in 1980
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Separate dining area
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

More

  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:30 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Property payment types

MastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is Phoenix Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Phoenix Resort?

Check-in start time: 2:00 PM; Check-in end time: 5:30 PM. Late check-in is available during limited hours.

What time is check-out at Phoenix Resort?

Check-out is at 10 AM.

Where is Phoenix Resort located?

Located in Waipahihi, this motel is within 1 mi (2 km) of Taupō Hot Springs and Lake Taupō. Huka Falls and Craters of the Moon are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Phoenix Resort Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Location

9.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 159 out of 277 reviews
Rating 8 - Good. 86 out of 277 reviews
Rating 6 - Okay. 24 out of 277 reviews
Rating 4 - Poor. 8 out of 277 reviews
Rating 2 - Terrible. 0 out of 277 reviews

Reviews

Verified review

10/10 Excellent

Val

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great having a private spa with our room. Beautiful garden area, great place for a weekend getaway, so relaxing.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service
Clean room, owner very friendly and even greeted us with a block of chocolate
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Shaunne

Liked: Cleanliness, staff & service, amenities
Quiet location, lovely rose garden, great view from upstairs bedroom, personal hot tub
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Janene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed rooms, friendly owner.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy with full amenities you would need to enjoy your stay. Would fully recommend this property.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Mr T J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in really friendly guy who took the time to show us everything in the area on the map what to see and do
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A picturesque hotel with every amenity that you could want!
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

soraya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room quiet area comfortable bed an amazing shower
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa bath was really nice and relaxing
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Laureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very informative & welcoming staff. Private spa in room excellent
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such friendly staff! Beautiful property!
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The geothermal spa pool was lovely. Room was clean and bed was comfortable.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the private mineral pools, the reason why we choose to stay here when in Taupo… so relaxing. The staff are also friendly and helpful. Also love the garden, very cute.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Off street parking but a bit tricky to park as quite narrow. Lovely owner, spa nice and hot.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Gillian

Liked: Cleanliness, amenities
Room was spotless. Car park needs attention
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was ideal since we had our bicycles. Really nice and close to the lake front trail and nice easy parking in the back. The Hot Mineral bath was nice after a days ride.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very warm welcome and the introduction to the unit along with thermal pool instructions was greatly appreciated. Would highly recommend
Stayed 1 night in May 2025
Verified review

6/10 Okay

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely gardens, quaint accommodation, could use a spruce up,nice views of Lake Taupo quite noisy as on busy road a bit expensive for what it was
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Ataroa Miriama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the space in our 2bdm Room really loved having a tv in the lounge & main bedroom. By far the mineral pool was a highlight all my boys and myself loved it thank you
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The self fill mineral pool was fantastic!!! Six foot across - so relaxing. The bed was huge and super comfortable and the room even had a partial view of the lake. The garden was beautiful and the staff just lovely. Only suggestion would be that some of the wooden furniture surfaces need a sand down and revarnish and the plastic above the pool and the shower also need a refresh. Will definitely be back!
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful base for lake taupo

Lovely place with pretty garden and friendly staff who upgraded us from studio to apartment at no extra cost.Free use of washing machine. Just by the beautiful lake.Comfortable bed with crisp bedding. Short car ride to eating areas.Mildew on bedroom curtain onto balcony let it down a little
Stayed 3 nights in Feb 2024
Verified review

6/10 Okay

Anne

Disliked: Property conditions & facilities
The room had its own private spa, a good facility but difficult to get in and out of as it is recessed. We didn't like the bedrooms being upstairs and the bathroom downstairs. Otherwise it was comfortable.
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Shontina

Liked: Cleanliness, staff & service
The upstairs floors were very very noisy and only a small heater for downstairs. Tha bathroom shower head needed a replacement but the facilities were spotless
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Gaurav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay with two kids. Only suggestion is to get a dim light for lights above bedroom which are way too bright.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay, Very convenient location and private hot pool is amazing
Stayed 1 night in Apr 2026