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Hortensias Hotel and Suites

Property class: 2

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Photo gallery for Hortensias Hotel and Suites

A kitchen with a white countertop, two wooden stools, a refrigerator, and a potted plant. - Hortensias Hotel and Suites (Tapachula)
A modern kitchen with a marble countertop, two wooden stools, a refrigerator, a microwave, and a sink. - Hortensias Hotel and Suites (Tapachula)
A hotel room with a bed, a ceiling fan, an air conditioning unit, a small bedside table with a plant, and a wardrobe. - Hortensias Hotel and Suites (Tapachula)
A modern kitchen with a flat-screen TV mounted on the wall, a microwave, and a sink. There are two wooden stools and a white table with an hourglass and a potted plant. - Hortensias Hotel and Suites (Tapachula)
A small kitchenette with a refrigerator, microwave, and bar stools. There is a potted plant on the counter and a newspaper on the table. - Hortensias Hotel and Suites (Tapachula)
Hortensias Hotel and Suites provides everything you need. Guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Kitchen

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 Bedroom

A neatly made bed with a white comforter and rolled towels, a ceiling fan, an air conditioning unit, a small bedside table with a plant, and a dark headboard.

Standard Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room, 2 Bedrooms

A neatly made bed with white bedding and pillows, a grey headboard, and a small wooden nightstand with a power outlet.

Comfort Double Room, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 2 Bedrooms, Courtyard View

A hotel room with a bed, a ceiling fan, an air conditioning unit, a small bedside table with a plant, and a wardrobe.

Basic Room, 2 Bedrooms, Courtyard View

  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Family Room, 2 Bedrooms

A compact kitchen with a refrigerator, stove, and sink, two wooden stools, and a potted plant.

Family Room, 2 Bedrooms

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

About the neighborhood

Tapachula is home to Hortensias Hotel and Suites. Plaza Paseo Las Hortensias and Plaza Galerias are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Miguel Hidalgo Central Park and Volcán Tacaná Biosphere Reserve. Visit our Tapachula travel guide
Map
Cam. del Tubo Tapachula, 9622225999, Tapachula, CHIS, 30797

What's nearby

  • Plaza Paseo Las Hortensias
    5 min walk - 0.3 miles
  • Plaza Galerias
    6 min walk - 0.4 miles
  • Casino Vegas Tapachula
    16 min walk - 0.9 miles
  • Izapa Ruins
    3 min drive - 0.9 miles
  • Centro Comercial AlaÏa Tapachula
    7 min drive - 2.0 miles

Getting around

  • Tapachula, Chiapas (TAP-Tapachula Intl.)
    15 min drive

Restaurants

  • Restaurante Agapandos
    5 min walk
  • Long Gua
    10 min walk
  • Sensei Restaurant
    8 min walk
  • El Navegante
    15 min walk
  • Ángeles Café
    11 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 50 per day)

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Separate in-room dining area

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV

Food and drink

  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Individually decorated
  • Individually furnished
  • Separate sitting area

Policies

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 150.0 per night
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Self parking fee: MXN 50 per day
  • Rollaway bed fee: MXN 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Frequently asked questions

Is Hortensias Hotel and Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MXN 50 per day.

What time is check-in at Hortensias Hotel and Suites?

Check-in end time: anytime.

What time is check-out at Hortensias Hotel and Suites?

Check-out is at noon.

Where is Hortensias Hotel and Suites located?

Situated in Tapachula, this hotel is within a 15-minute walk of Plaza Paseo Las Hortensias, Plaza Galerias, and Casino Vegas Tapachula. Izapa Ruins and Centro Comercial AlaÏa Tapachula are also within 2 mi (3 km).

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Reviews

Hortensias Hotel and Suites Reviews

9.2

Wonderful

9.2

Cleanliness

9.0

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 48 out of 68 reviews
Rating 8 - Good. 13 out of 68 reviews
Rating 6 - Okay. 4 out of 68 reviews
Rating 4 - Poor. 0 out of 68 reviews
Rating 2 - Terrible. 3 out of 68 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very amicable stuff . Good behavior . Clean . Helpful . I loved it . 24 hour security . No hidden fees .
Stayed 6 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good hotel—recommended.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities, room comfort

Great place to stay.

Nice suite with lots of options at a fair price. I was even allowed to plug in my 110v portable car charger! We slept very well.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hoyel
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I had no complaints at my stay at this property air conditioning worked properly and the area was clean
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Dec 2024
Verified review

6/10 Okay

The hotel was clean, near to facilities , just not what I expected!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Good
Stayed 6 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
It was OK. It was really noisy, but it served its purpose.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were sweet and understanding. Took their time to find a solution to payment options and very respectful of my family needs. It was a wonderful stay and it was a spacious room. Thank you for everything.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Very helpful
Stayed 1 night in Aug 2025
Verified review

8/10 Good

M
Stayed 8 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una estancia muy agradable
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So friendly, and good space for a big family in the same room. Highly recommend.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia y personal atento
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ✨
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Aire acondicionado al 100, lo único que no entendí como usar fue la televisión
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena estadia,.buena ubicación, excelentes habitaciones
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Servicio excelente. Muy limpio y muy amables las personas enfrente. Eric nos ayudó en todo. Está cerca de la plaza de galerías. Si regresó a Tapachula regreso de nuevo.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Muy lindo
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Personal muy amable, la habitacion con cocineta y refrigerador , las camas muy comodas
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Una estancia muy cómoda y personas muy amables y atentas
Stayed 1 night in Nov 2025