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City Express by Marriott Tapachula

Property class: 3

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Photo gallery for City Express by Marriott Tapachula

A modern lobby with a grey sofa, yellow ottomans, a wooden coffee table, and pendant lighting. - City Express by Marriott Tapachula (Tapachula)
A modern hotel room with a large bed, a desk, a chair, a bench, a kitchenette, and a TV. - City Express by Marriott Tapachula (Tapachula)
A modern lobby with a reception desk, seating area, and large windows. - City Express by Marriott Tapachula (Tapachula)
A swimming pool with lounge chairs and umbrellas, surrounded by a tiled patio. - City Express by Marriott Tapachula (Tapachula)
Free daily full breakfast - City Express by Marriott Tapachula (Tapachula)
You can look forward to free full breakfast, dry cleaning/laundry services, and a gym at City Express by Marriott Tapachula. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk, and a chair.

Room, 2 Double Beds

9.0 out of 10
Wonderful
(16 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed

A hotel room with a bed, desk, chair, and a view of a mountain and buildings.

Room, 1 Queen Bed

8.6 out of 10
Excellent
(13 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed with Sofa bed

A modern hotel room with a bed, sofa, desk, and chair.

Superior Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Tapachula is home to City Express by Marriott Tapachula. Izapa Ruins and Izapa Archeological Zone are local landmarks, and the area's natural beauty can be seen at Miguel Hidalgo Central Park and Volcán Tacaná Biosphere Reserve. Visit our Tapachula travel guide
Map
Carretera a Puerto Madero Km. 3.5, Privada Paseo de las Hortencias Tramo 1, Tapachula, CHIS, 30797

What's nearby

  • Plaza Galerias
    1 min walk - 0.1 miles
  • Plaza Paseo Las Hortensias
    1 min walk - 0.1 miles
  • Casino Vegas Tapachula
    19 min walk - 1.0 mile
  • Izapa Ruins
    3 min drive - 0.9 miles
  • Centro Comercial AlaÏa Tapachula
    6 min drive - 1.6 miles

Getting around

  • Tapachula, Chiapas (TAP-Tapachula Intl.)
    16 min drive

Restaurants

  • Taqueria "Uelike
    17 min walk
  • La Monalica, Plaza Alaïa
    2 min drive
  • Toks
    4 min walk
  • Ben Hong
    5 min drive
  • Vips
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 10 km
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

We should mention

Pool access available from 8:00 AM to 8:00 PM
A car is not required for transportation to and from this property

Frequently asked questions

Does City Express by Marriott Tapachula have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

Is City Express by Marriott Tapachula pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at City Express by Marriott Tapachula?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at City Express by Marriott Tapachula?

Check-out is at 1:00 PM.

Where is City Express by Marriott Tapachula located?

Situated in Tapachula, this hotel is within a 5-minute walk of Plaza Paseo Las Hortensias and Plaza Galerias. Casino Vegas Tapachula and Izapa Ruins are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

City Express by Marriott Tapachula Reviews

8.4

Very Good

8.8

Cleanliness

9.2

Location

8.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 502 out of 907 reviews
Rating 8 - Good. 214 out of 907 reviews
Rating 6 - Okay. 86 out of 907 reviews
Rating 4 - Poor. 49 out of 907 reviews
Rating 2 - Terrible. 56 out of 907 reviews

Reviews

Verified review

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, amenities
Staff was courteous, and room was very clean
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

DIANA REYES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and accommodations.
Stayed 5 nights in Nov 2024
Verified review

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms and excellent location, surrounded by restaurants
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy and nice hotel to stay in the city and move around from there.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Ramiro

Liked: Cleanliness, amenities
Breakfast delicious and very clean and organized
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Abdul razak

Clean and the breakfast was good
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. My go-to place in Tapachula. Clean, quiet and great customer service.
Stayed 1 night in Nov 2023
Verified review

6/10 Okay

Federico

Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are super small but ok for a night or two if on business. Good dining options right across the street.
Stayed 1 night in Sep 2023
Verified review

6/10 Okay

Leonel

Liked: Cleanliness, staff & service, property conditions & facilities
All the restaurants in front of hotel are awesome great food I did not like how small our room was
Stayed 4 nights in Jan 2024
Verified review

8/10 Good

Angelica

Liked: Cleanliness, property conditions & facilities
The check in was easy, the room was ready and the cooling system was great, amenities were provided. The pool was not clean, the breakfast area was not often attended so it got messy at peak time. Average hotel, with average service in relation to the price. Very close to the airport, and the area around was very active but quiet and pleasant
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Alfredo

Liked: Staff & service
Disliked: Property conditions & facilities
Very clean, staff was excelente, but the hotel is too old, hotel room had a leak, bathrooms on the pool were floded,
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Juan Pablo

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
The Area very Nice and the Hotel Good but the service of the workers were not so good, no Ice on the premesis and the AC was dripping all over the first floor.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For an emergency stay or a last-minute decision, it is a great option. I enjoyed staying there.
Stayed 1 night in May 2026
Verified review

8/10 Good

Willson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep going
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and cool place to stay in Tapachula
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always City Express by Marriott hits all the marks
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Yesenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to spend the night and front hotel there alot restaurants to go eat dinner
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Levy

Great
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall my stay was very pleasant.
Stayed 4 nights in Sep 2024
Verified review

6/10 Okay

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clear hotel
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Very good property and services
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Gerson

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente