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Refugio Amazonas

Property class: 3

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Photo gallery for Refugio Amazonas

A thatched-roof building with a wooden deck leading to the entrance, surrounded by palm trees. - Refugio Amazonas (Tambopata)
A spacious indoor area with wooden beams and a bar counter, featuring seating arrangements and a view of the outdoors. - Refugio Amazonas (Tambopata)
A cozy lounge area with a wooden coffee table displaying books, a sofa with cushions, and a TV mounted on the wall. - Refugio Amazonas (Tambopata)
A wooden structure with a thatched roof, surrounded by lush greenery. - Refugio Amazonas (Tambopata)
A bed with a hammock, a hanging light fixture, and a view of trees through a window. - Refugio Amazonas (Tambopata)
Free breakfast, a free roundtrip airport shuttle, and a terrace are just a few of the amenities provided at Refugio Amazonas. Adventurous travelers may like the ecotours and cycling at this inn. Treat yourself to spa services, such as a facial, a deep-tissue massage, or aromatherapy. A garden, a playground, and dry cleaning/laundry services are available to all guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free airport shuttle
  • Restaurant
  • Business services
  • Bar
  • Laundry

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Rainforest Comfort Twin Room

A room with two beds, wooden flooring, and a thatched roof.

Rainforest Comfort Twin Room

  • Garden view
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Amazon Suite

A spacious room with a large bed, a sitting area, and a view of the outdoors.

Amazon Suite

  • Garden view
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

A bedroom with a canopy bed, bedside lamps, and a view of the outdoors.

Deluxe Double Room

  • Garden view
  • 85 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Premium Double Room

A room with a canopy bed, wooden headboard, and two bedside lamps.

Premium Double Room

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

About the neighborhood

Located in Tambopata, Refugio Amazonas is in a rural area and on the riverwalk. The area's natural beauty can be seen at Tambopata National Reserve and Lac Sachavacayoc. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Tambopata travel guide
View more Inns in Tambopata
Map
Rio Tambopata, Tambopata, Madre de Dios

What's nearby

  • Two colorful birds perched on a tree branch.
    Tambopata National Reserve
    1 min walk - 0.0 miles

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Property amenities

Parking and transportation

  • No onsite parking available
  • Free roundtrip airport shuttle from 8:00 AM to noon at scheduled times

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Boat tours
  • Ecotours
  • Free children's club
  • Hiking/biking trails
  • Mountain biking
  • Playground
  • TV in common areas

Family friendly

  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In a national park
  • On the boardwalk/promenade
  • On the riverwalk
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)

More

  • 1 floor
  • 4 buildings
  • Built in 2005
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bed sheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Designer toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Access via exterior corridors
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 10 AM; Check-in end time: 1:30 PM
Contactless check-in available

Check-out

Check-out before 7:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at up to 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 20199904192

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Refugio Amazonas pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Refugio Amazonas?

Check-in start time: 10 AM; Check-in end time: 1:30 PM. After-hours check-in is not available.

What time is check-out at Refugio Amazonas?

Check-out is at 7:30 AM.

Does Refugio Amazonas provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 8:00 AM–noon at scheduled times.

Where is Refugio Amazonas located?

Located on the boardwalk/promenade, this family-friendly inn is steps from Tambopata National Reserve.

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Reviews

Refugio Amazonas Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 16 out of 25 reviews
Rating 8 - Good. 5 out of 25 reviews
Rating 6 - Okay. 1 out of 25 reviews
Rating 4 - Poor. 1 out of 25 reviews
Rating 2 - Terrible. 2 out of 25 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Our experience was amazing! This was an experience that I have always dreamed about. The guides for the excursions were the best. They were so knowledgeable and friendly. I will never forget all the beautiful sounds that you wake up to in the rainforest. The lodge was very eco friendly and the rooms were very clean. The rooms only have three walls so it is normal to find an insect here and there. I will definitely be returning.
Stayed 2 nights in Apr 2022
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
We had an allergy problem. My son is allergic to tree nuts and peanuts. We made the staff and gm aware if it right away. They have all good labeled but had a chicken dish that said chicken and fruit. Come to find out it had Brazil nuts in it. As my son was taking his first bite of chicken ( it was in his mouth). The staff ran out with a fresh piece of chicken and told him it had Brazil nuts in it. When we questioned the GM she said that Brazil nuts are not tree nuts which they are in fact. The resort has an activity where you crack open the Brazil nuts from the on property Brazil nut trees. We immediately gave our son Benadryl so he was okay thankfully but we did bit appreciate the gms lane lie. Please be aware and very clear if any allergies. We thought we had been. It was very scary and upsetting for us all.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

bed bugs

Stay away from this place if unless you don't mind bed bugs, rats in your room, limited menu and not enough food to feed everyone. Management has bad attitude. Extremely expensive and even without the bed bugs not a good value. Bed bugs will leave you itching for days, you may get 30 or more bites a night and there's a fair chance you will have bed bug hitch hikers in your belongings to remind you long after you've left of your mistake of staying here.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recurring nightmares from this stay

Very poor & immature management that will laugh at your issues.Yes, this is in the jungle and yes you can expect mosquitoes - however, what you shouldn't have to expect or accept is bed bug bites and the real possibility that you will take some away with you. The manager suggested that the slow-moving rat I found in the bathroom was our fault as we might have had food in the room (we did not), and when I told him there was no food, he then said it must be the neighbor in next room. Funny though that the hotel puts RAT BAIT in the bathroom behind the shower stall (where most guests won't see it). They ration food - almost every meal they ran out of food! Bottom line - this place was very expensive and very very awful. Huge mistake to stay here.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refugio Amazonas is well organized by Rainforest Expedition, all transportation, meals and activities arranged thoughtfully, all staff and guides are friendly and attentive. It's beautifully designed and integrated with its rainforest surrounding. You get the full rainforest experience, falling asleep to the the sound of rain at night, being woken up by birds' singing in the morning, being taken to explore the jungle or river, and being pampered with healthy meals in the between. The food is good, well presented in buffet style, not a big selection as it's deep in the Amazon, but very fresh and tasty, always ended with excellent desert; a different menu is served everyday, and the menu and recipes are on display for anyone who is interested in. We were very "lucky" to get the true RAINforest experience as it had been raining heavily during our entire 3 day stay, which is not unexpected. Somehow starting from the 2nd day the temperature dropped to as low as 15C(according to our guide it's caused by the cold current from Patagonia during the transition from raining season to dry season), which caught us completely off guard. Being wet and cold, we put on all our clothings, still felt freezing, the staff quickly came to rescue giving everyone hot water bags and extra blankets to keep warm. Our guide arranged our group to go see macaw clay lick in Chuncho on the 3rd day. We left at 5am in heavy rain, took 4 hour round trip boat ride with the gusty wind, waited for more than 1 h
Stayed 3 nights in Jun 2018
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Overpriced for what it is, no privacy!!

We stayed in much better remote jungle lodge in Iquitos for the same price. Food bland and not enough, cafeteria style with 2 options, ran out every night because staff + scientists eat it too -- 5 minutes after guests get theirs -- DONT BE LATE and get everything at once!! ran out nightly. Rooms have no privacy, 10 rooms under one roof with dividing walls that don't reach ceiling. You hear your neighbors whispering and every drop in the toilet -- not exactly the sounds of nature we were expecting. No ceiling fans in common areas, so food has flies and bees all over it during the mornings and day. Boardwalks slippery when wet, easy to split your head open when walking barefoot -- they don't allow boots in the common areas or boardwalks, I suppose too lazy to clean. Long walk (10-20 minutes) with A LOT of steps when you arrive by boat through the jungle, which is OK, except no one helped us with bags upon arrival or greeted us, we had to walk all the way to the lodge. Staff's kid taking up space in the common areas every single day and night, watching videos -- unprofessional. Bottled toiletries not eco-friendly. Toilets had bullet ants crawling all over at night. These guys have a very painful sting, made going to the bathroom at night an adventure. We didn't feel the place was catering to guests as much as it was catering to the staff and researchers. Would not recommend to friends and family, and would not spend more than $200 for the experience.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great activities. Great guides. Room was not cleaned everyday (I believe they just forgot).
Stayed 3 nights in Jul 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Once in a lifetime experience

Would go there again in a minute. The guides, staff, itinerary was amazing. Just remember you are in the middle of nowhere so internet can be spotty, electricity is on during certain hours but worth it
Stayed 3 nights in Jul 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unforgettable!

Amazing stay, Refugio Amazonas is a beautiful lodge - you're guaranteed to have a wonderful time! The rooms are spacious and well presented, comfortable and airy as they are open to the rainforest. The lodge is very well run from collection at the airport to the time you leave - the manager Carlos has it running like clockwork. The guides are absolutely fantastic too, and each group will have someone dedicated to them for the duration of their stay - my wife and I had Boris who was brilliant and he made our stay an unforgettable experience.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

refugio Amazonas

For a jungle resort this is done up nicely. The atmosphere was awesome and we got a good jungle feel. We were pleasantly surprised that were not as many mosquitos as we had anticipated but we also wore good bug dope. Staff were all friendly and accommodating and the activities suited the surroundings. This is the jungle.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Natur pur im Regenwald mit schönem Ambiente

Schöne Lodge mitten im Regenwald mit freundlichem Personal, gutem Essen und tollen Ausflügen in die Natur.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing guides, unforgettable experience!

The Refugio Amazonas is truly unforgettable. The experience of living in the jungle, and being in the presence of natural beauty, and learning so much about the rainforest environment from the knowledgeable guides is very unique and enriching. Be prepared for true wilderness - heat, rain, bugs, critters, mud - and enjoy it.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Looking for an adventure?

If you are wanting privacy this isn't the place! But Wow what an amazing experience! It's pretty much like sleeping under the stars! The whole experience from the daily treks, to the food, to the sleeping conditions was truly a great way to experience the jungle for the first time.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rodeados de vida

Hermoso lugar
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

rainforest adventure!

Very cool hotel and great experience. Only critique is that we only had the option of leaving on the 7am boat even though we didn't need to be back to Puerto Maldonado till 8pm. It would have been nice to have a few extra hours in the hotel that morning. They kept us so busy we didn't have anytime to enjoy the hotel. There were some pretty nice looking hammocks that got no use. Really fun adventure otherwise!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcome to the Jungle!

Our family of six had a fantastic visit to Refugio Amazonas. Set in the heart of the rain forest, the location is a great place for those wanting to get up close to nature. The lodge combines an authentic experience - rooms open directly to the jungle and you sleep under mosquito nets - with luxury. Our meals were a great introduction to Peruvian cuisine from throughout the country. The staff could not have been better. From the meal service, to the bar, the hotel staff were exception. However, the highlight was our guide Cesar. Courteous, professional, and passionate, he couldn't have been a better ambassador for the hotel and the beautiful country of Peru. His ability to find birds and animals in the rain forest (not always an easy task) was truly amazing. We cannot recommend the Refugio highly enough, and we look forward to our next visit (where we will hopefully again have monkeys directly outside the lodge eating nuts!).
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Flot Lodge midt i junglen

Flot hotel og flotte hotelværelser midt i Junglen. Hotelværelserne er åbne verandaer ud til junglen. Maden er en lille buffet. Når du booker hotellet bliver du automatisk tilknyttet ture ud fra hotellet. Vi bookkede 3D/2N og følte at dette var rigeligt selvom turen med bus og båd dertil tager 3 timer. husk varmt tøj til bådturen da det kan blive lidt koldt når båden kommer op i fart.
Verified review

8/10 Good

Liked: Staff & service, room comfort

Great experience everyone should have

My girlfriend and I are in our mid 30s from nyc and stayed at Refugio for 3 nights in November 2014. Pros: 1. Considering the alternatives, if you go to the Amazon I don't think you'll find a better place in terms of infrastructure. 2. Very organized. Our flight was late getting and they had to arrange special transfer just for us. 3. Great guide and cool family style dinners Cons: 1. Can get very hot and humid in the summers with no fan relief and obviously no A/C 2. Know what you're getting into. There will be bugs everywhere in your room. It's the jungle after all.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place in the jungle!

Wonderful place in the middle of the amazon, our guide was intelligent, funny and engaging. The staff were accomodating and concerned throughout. Highly recommend!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great experience

it is not a normal hotel stay, but an experience in a jungle lodge
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place if you like nature

You need to be reasonably fit and not expect luxury it is all good but basic. You can only go out of the area with a guide and are busy with local trips on the boat and on foot. A lot of walking through the jungle. Make sure you bring plenty of changes of clothes especially if it is likely to rain, need good rain gear.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Lodge!

This lodge gives you everything you want regarding the rustic Amazon feel with all the amenities. It is a wonderful lodge with plenty to do and see and good food. It was a great experience!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

This was the highlight of our 4 week journey through South America. The amount of wild life we saw, coupled with the knowledge of the guides who accompanied us to the service at the lodge was simply amazing. The rooms were in keeping with the surroundings - loved the outdoor feel to them, but didn't particularly like the lack of light in the rooms when the sun went down. Only kerosene lamps and 2 candles. The buffet meals were great and unique to the area. Would certainly have liked to have stayed longer.
Verified review

10/10 Excellent

Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort