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Hotel Cloud Riverside

Property class: 3

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Photo gallery for Hotel Cloud Riverside

A modern lobby with a wooden ceiling, a stone wall, a sofa, a coffee table, and two chairs. - Hotel Cloud Riverside (New Taipei City)
A modern kitchen with a buffet setup, including a central island with bowls and a large pot. - Hotel Cloud Riverside (New Taipei City)
A modern hotel lobby with a marble staircase, wooden paneling, and a reception desk. - Hotel Cloud Riverside (New Taipei City)
A modern lobby with a sofa, armchairs, a coffee table with a flower vase, wooden panel walls, and large windows. - Hotel Cloud Riverside (New Taipei City)
A modern, spherical chair with a unique woven pattern, placed in a contemporary room with dark wood paneling and a reflective floor. - Hotel Cloud Riverside (New Taipei City)
You can look forward to free self-serve breakfast, laundry facilities, and a business center at Hotel Cloud Riverside. In addition to a restaurant, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room (無浴缸)

A hotel room with a bed, a desk, a chair, a small table, and a window with curtains.

Standard Double Room (無浴缸)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

A modern hotel room with a large bed, a desk, a chair, and a TV.

Superior Double Room

8.6 out of 10
Excellent
(9 reviews)
  • Ocean view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room

A hotel room with a large bed, a desk, a chair, a small table, and a view of the outdoors.

Deluxe Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Quadruple Room

A hotel room with two beds, a wooden floor, a central pillar, and a small seating area.

Deluxe Quadruple Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located in Tamsui, a neighborhood in New Taipei City, Hotel Cloud Riverside is in a shopping district and near a metro station. Shilin Night Market and Ningxia Night Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Yangmingshan National Park and Beitou Hot Springs Park. Taipei Children's Amusement Park and Taipei Astronomical Museum are also worth visiting. Visit our New Taipei City travel guide
Map
No. 129, Section 1, Zhongzheng East Road, Tamsui District, New Taipei City, 251

What's nearby

  • A crowded street with many people and motorcycles.
    Tamsui Old Street
    1 min drive - 1.3 miles
  • A building with a patterned facade and a sign reading "Student Activity Center".
    Tamkang University
    2 min drive - 1.7 miles
  • Longsan Temple
    2 min drive - 1.7 miles
  • Tamsui Golden Anchor
    2 min drive - 1.7 miles
  • Wushantou
    3 min drive - 1.7 miles

Getting around

  • Ganzhenlin Station
    4 min walk
  • Wanhua Station
    20 min drive
  • Taoyuan International Airport (TPE)
    53 min drive

Restaurants

  • 星巴克 Starbucks
    4 min walk
  • 八方雲集（紅樹林店）
    6 min walk
  • STARBUCKS Hongshulin Shop
    8 min walk
  • DAVE & JESS
    6 min walk
  • Louisa Coffee 路易．莎咖啡 (淡水店)
    20 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free self-serve breakfast available daily 7:30 AM to 9:30 AM
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • At least 80% organic food
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated guestrooms - June 2024
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

We should mention

This property does not have elevators

Frequently asked questions

Is Hotel Cloud Riverside pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Cloud Riverside?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Cloud Riverside?

Check-out is at noon.

Where is Hotel Cloud Riverside located?

Located in Tamsui, this hotel is 1.1 mi (1.8 km) from Tamsui Old Street and within 3 mi (5 km) of Tamkang University and Yangmingshan National Park. Guandu Temple and Tamsui Fisherman's Wharf are also within 6 mi (10 km). Ganzhenlin Station is only a 4-minute walk and Hongshulin Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Cloud Riverside Reviews

8.8

Excellent

8.6

Cleanliness

8.2

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 49 out of 94 reviews
Rating 8 - Good. 30 out of 94 reviews
Rating 6 - Okay. 11 out of 94 reviews
Rating 4 - Poor. 4 out of 94 reviews
Rating 2 - Terrible. 0 out of 94 reviews

Reviews

Verified review

10/10 Excellent

Mandy

Liked: Cleanliness
Clean room, beautiful view, comfortable staying and very friendly staffs
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast. Very nice and helpful staff.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Marcus

Liked: Staff & service, amenities, property conditions & facilities
The view was excellent and the staff was very nice. My concerns were a ripped balloon(?) and bundled up towels in the bathroom discovered after check-in.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Kristen

Liked: Cleanliness, staff & service
Staff was friendly & helpful, bed was a bit uncomfortable but ok for a short stay, construction on sidewalks made accessing train station a bit tricky but still doable.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stay

Booked their river view room for two nights. The room was clean, bright and spacious，bed was comfortable. Really enjoyed my stay.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

TIEN SUU

Very good service and clean, wonderful sea view
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
I used this hotel on a business trip and it was great! Comfortable and clean facilities and easy access to public transportation. Close commute to Taipei if needed. Thanks for the great stay!
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can see beautiful view while eating breakfast. And there is a bus stop 20 seconds walk from the hotel.
Stayed 19 nights in Sep 2024
Verified review

10/10 Excellent

Dianne

Liked: Cleanliness, amenities, property conditions & facilities
Excellent front room comfortable & spacious with the river view over the wetlands & mountain at sunset outstanding. Good Chinese smorgsborg breakfast. Six minute walk to MTR, south to Taipei, north to Tamsui for food, ferry, tourist shops, old streets, Red & Hobe Fort. We have used this hotel as a base to explore food, hiking, cycling but it is such good value it can be difficult to book as lots of locals use it.
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Breakfast for vegetarian!

Not too far from the Metro station. However, my room was on the street side, so there’s certain traffic noise but not unbearable. The breakfast was very friendly for a vegetarian like me.
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Tahsin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got a very comfortable room with a superior mountain and river view. Access to the property was impacted by road construction.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy room with some suggestions.

The room is great and comfy. The only thing I feel uncomfortable is when I start using the bathtub. When I clean the tub, I can clearly feel the the wall was not clean enough. Fortunately, I do have scrub sponge to clean it myself so I can enjoy the tub.(that's my main purpose to have this room)... Another thing is they don't need to replace the towels... We're there only 3 days.... They can set up some rules to replace towels if they're on the floor or somewhere. Also, the breakfast time is a bit too short -- we couldn't get up to enjoy the meal. Hopefully it can be until 10AM in the future. Just a suggestion.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Kevin T

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel that's within walking distance to 紅樹林
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Yau Tak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad
Stayed 1 night in Mar 2026
Verified review

8/10 Good

穎怡

Liked: Cleanliness, staff & service
none
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Chuan

Liked: Cleanliness, amenities, property conditions & facilities
About 15 minutes walking from MRT station. Requested room on high floor with view, but was given room on 6th floor with 2 trees in front of window. Yes, there was still some nice nice. Hotel collected parking fees first, but told us the parking is first come first served, and might be full. We saw only six or eight parking spaces. Hotel should improve in their parking system.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
The view from the room is as advertised — a magnificent vista of the Hongshulin mangrove forest and Tamsui River! Very conveniently located by the Danhai Light Rail for easy access to Shalun Beach and Fisherman's Wharf. Sufficent breakfast buffet, but if you miss it there is a breakfast shop and 7-Eleven next door. However, the furnishings and facility shows their age: the rooms have thin walls, and the air conditioning smells faintly of cigarettes, probably from secret smokers in the past. The bathroom was also very dimly lit. Fortunately, the staff are all very courteous and attentive, making this a fair budget choice if you're not picky.
Stayed 3 nights in Feb 2025
Verified review

4/10 Poor

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Trash hotel

One of the worst places I’ve stayed. The room was ok but it’s probably the loudest hotel I’ve ever stayed in. Constant noise at all hours. 2 am people banging around, making all kinds of noise. People yelling at each other in the hallway. And the soundproofing is horrendous so it feels like you’re sharing a room with the entire hotel. How this place has any good reviews is beyond me, I couldn’t sleep at all for the entire duration of my stay due to the noise from other obnoxious guests.
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
謝謝幫助我們升級房間。房間住起來非常的舒服。可以看到對面的海景。早餐也非常的好吃。這次旅行真的太美好了。
Stayed 1 night in May 2026
Verified review

4/10 Poor

SHUIMING

Disliked: Cleanliness, amenities, property conditions & facilities
交通沒有很便捷 沒有餐廳沒有小吃點 便利超商很近
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Teng

Liked: Cleanliness, staff & service, property conditions & facilities
早餐很棒，服務態度優良
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Chia-Cheng

Liked: Staff & service
先說好的，附近走路5分鐘左右就有7-11。房間有mini bar的小點心跟冰箱的小飲料。浴缸很大。 房間有個味道，就是那種潮濕或是煙味的味道，我把這種味道稱為 商旅味。這個價位其實偏貴，但方便洽公，且只住一晚，台灣飯店假日會加價也不是新鮮事，就這樣。
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

CHUN YEN

Liked: Staff & service
面河的房間有風景，坪數大，裝潢簡單俐落。不過我的房間有股異味，且隔音不算太好，隱約聽得見隔壁電視聲。但因房價平實，附免費早餐，無啥可挑剔的。
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

MAN CHE

Liked: Staff & service
客房還可以，大窗可以望到紅樹林，床比較細，朋友有多少差點跌下床，房內沒有行李架。 早餐食了二天都是一樣的東西，只可以說食到飽， 但沒有特色。 酒店地點離捷運站比較遠，輕軌站近些，但相信第一次去的人都不會知道。 員工服務態度好！
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

Elaine itzu

Liked: Cleanliness, staff & service
Disliked: Amenities
房間各方面都不錯，但房內的床實在是太太軟了，睡得非常不舒服！ 我想我絕對不會是第一個反應~的
Stayed 1 night in Feb 2026