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Holiday Inn Tacoma Mall by IHG

Property class: 3

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Photo gallery for Holiday Inn Tacoma Mall by IHG

A spacious restaurant with a long counter and multiple seating areas. - Holiday Inn Tacoma Mall by IHG (Tacoma)
A modern lobby with a reception desk, seating area, and a large painting on the wall. - Holiday Inn Tacoma Mall by IHG (Tacoma)
A modern office space with a large desk, multiple chairs, a television, and a view through large windows. - Holiday Inn Tacoma Mall by IHG (Tacoma)
A modern waiting area with comfortable seating, a flat-screen TV, and a large window offering a view of the outdoors. - Holiday Inn Tacoma Mall by IHG (Tacoma)
A hotel lobby with a reception desk, seating area, and a dining section. - Holiday Inn Tacoma Mall by IHG (Tacoma)
Located close to Tacoma Mall, Holiday Inn Tacoma Mall by IHG provides a grocery/convenience store, concerts and live shows, and a garden. For some rest and relaxation, visit the hot tub. In addition to laundry facilities and a 24-hour gym, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 2 Queen Beds, Mobility Accessible (Communications, Accessible Shower)

A modern bathroom with a shower, toilet, and sink.

Suite, 2 Queen Beds, Mobility Accessible (Communications, Accessible Shower)

8.6 out of 10
Excellent
(4 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

A modern bathroom with a shower, toilet, and sink.

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

9.8 out of 10
Exceptional
(9 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a window.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(94 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

A bathroom with a shower, toilet, sink, and a towel rack.

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(19 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

A modern bathroom with a large mirror, a sink, a toilet, and a towel rack.

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(46 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

A bed with white bedding and two pillows against a wooden headboard.

Standard Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Room

  • Sleeps 2

About the neighborhood

Located in South End neighborhood, Holiday Inn Tacoma Mall by IHG is connected to the convention center. LeMay Car Museum and Museum of Glass are cultural highlights, and some of the area's notable landmarks include Pike Place Market and Space Needle. Traveling with kids? Make time for Washington State Fair Events Center, or check out an event or a game at Tacoma Dome. Spend some time exploring the area's activities, including golfing. Visit our Tacoma travel guide
Map
8402 S Hosmer St, Tacoma, WA, 98444

What's nearby

  • A buffet with various food items and a large floral centerpiece.
    Tacoma Mall
    4 min drive - 2.6 miles
  • A large geodesic dome structure with an American flag, set against a backdrop of a snow-capped mountain and a forested area.
    Tacoma Dome
    8 min drive - 5.5 miles
  • A tall amusement ride with a red frame and green and red seats.
    Washington State Fair Events Center
    19 min drive - 13.5 miles
  • Regal Lakewood
    9 min walk - 0.5 miles
  • Joint Base Lewis-McChord
    13 min drive - 10.4 miles

Getting around

  • Lakewood Station
    10 min drive
  • Theater District Station
    12 min drive
  • Seattle-Tacoma International Airport (SEA)
    41 min drive

Restaurants

  • Starbucks
    3 min drive
  • Olive Garden
    3 min drive
  • Dairy Queen
    3 min drive
  • Latitude 84
    2 min walk
  • Applebee's Grill + Bar
    3 min drive

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  • Hot tub
  • Breakfast included
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8.8 out of 10, Excellent, 1,002 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Secret Burger Kitchen

Things to do

  • 24-hour gym
  • Concerts/live shows
  • Games
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's games
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (8,500 square feet of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before noon

Late check-out subject to availability

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Tacoma Mall by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–11 PM.

Is Holiday Inn Tacoma Mall by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Tacoma Mall by IHG?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Tacoma Mall by IHG?

Check-out is at noon.

Where is Holiday Inn Tacoma Mall by IHG located?

Located near the airport, this family-friendly hotel is within 6 mi (10 km) of Tacoma Mall, LeMay Car Museum, and Tacoma Dome. Museum of Glass and Greater Tacoma Convention and Trade Center are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Tacoma Mall by IHG Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 605 out of 1022 reviews
Rating 8 - Good. 220 out of 1022 reviews
Rating 6 - Okay. 101 out of 1022 reviews
Rating 4 - Poor. 46 out of 1022 reviews
Rating 2 - Terrible. 50 out of 1022 reviews

Reviews

Verified review

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Nalana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, very clean property and loved the vibe walking in with their music playlist and warm welcome. The restaurant onsite was a gastric gut bomb in all the best ways! Would definitely stay here again!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

suneeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was nice friendly staff will stay again
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Raylee

Disliked: Cleanliness, property conditions & facilities
We liked that it was attached to Secret Burger and there was a mini golf for the kids. It definitely needs updated. The hallways are ran down dirty and smells old. The room was ok but needed a better clean.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff that I delt with were great! Front desk, Restaurant, even the maintenance staff - All super cool. Breakfast was wonderful, smash burgers rocked!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, pool, and hot tub. You have to go outside to get to the building where the pool is located.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and the staff was so kind.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Carleen

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, easy access from I5, clean
Stayed 1 night in Mar 2026
Verified review

8/10 Good

John Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Front desk folks were great. Room was nice and the hotel restaurant was really great for breakfast.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was amazing. We had some special needs when we first arrived and Katie and Bebe made sure we had what we needed. They also helped us with our reservation. We are sure to return and let people know what a great experience we had.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay. Room was clean.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jerred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay at..clean and well maintained. Would stay again
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Kelseigh

Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice & the lounge is what we liked the most
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities
Clean room, pleasant staff, and the breakfast bar were awsome.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Marisa

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and staff was very attentive
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities
Great room. Great little restaurant.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Donetta

Liked: Cleanliness, amenities, property conditions & facilities
They made use feel welcomed amd gave us a great room.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was big, pool was nice
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Coleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the restaurant. We had a problem with the keycard for our room and staff was prompt and efficient at resolving the issue. Our kids and grandkids enjoyed the pool. The rooms were very nice.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jymier

Liked: Cleanliness, property conditions & facilities
Great service clean room
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in staff is the best . very friendly and remember who you are later
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Room was very spotless and up to date, staff was always readily available!
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Ashleyann

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great food choices, friendly and professional staff.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

michael

Liked: Cleanliness, staff & service
Room was nice and comfortable
Stayed 5 nights in Jan 2026
Verified review

6/10 Okay

Megan

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was clean and the staff were great. Just an FYI - the walls were thin and you could hear traffic out on the freeway each night. It was pretty loud and definitely disturbed my sleep.
Stayed 3 nights in Apr 2026