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Hilton Garden Inn Syracuse

Property class: 3

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Photo gallery for Hilton Garden Inn Syracuse

A spacious living room with a large sofa, a round coffee table, and a fireplace. There are large windows providing natural light and a view of the outdoors. - Hilton Garden Inn Syracuse (East Syracuse)
A modern living room with large windows, a wooden coffee table, and a sofa with red and white cushions. - Hilton Garden Inn Syracuse (East Syracuse)
A spacious lobby with a wooden reception desk, a large black planter with flowers, a grey sofa with red cushions, and a fireplace. - Hilton Garden Inn Syracuse (East Syracuse)
A hotel with a covered entrance, a handicap parking sign, and a sign for the Garden Inn. - Hilton Garden Inn Syracuse (East Syracuse)
A swimming pool area with a hot tub, lounge chairs, and a sunbed. - Hilton Garden Inn Syracuse (East Syracuse)
Located close to Erie Canal Museum and Everson Museum of Art, Hilton Garden Inn Syracuse provides a grocery/convenience store, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site restaurant, Wild Goose Pub, serves dinner. In addition to a fireplace in the lobby and a bar, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for 1 KING PREMIUM W/IN-ROOM DRINKS-SNACKS

A hotel room with a bed, a red armchair, a small table, a floor lamp, and two abstract paintings on the walls.

1 KING PREMIUM W/IN-ROOM DRINKS-SNACKS

  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for 2 Queen Premium W/In-Room Drinks-Snacks

A hotel room with two beds, a red armchair, a small table, and a wall-mounted lamp.

2 Queen Premium W/In-Room Drinks-Snacks

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for 1 King Bed Sofa Bed Non-Smoking

A hotel room with a large bed, a desk with a computer, a TV, a red sofa, and a painting on the wall.

1 King Bed Sofa Bed Non-Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, Accessible

A hotel room with a large bed, a desk with a chair, a television, and a wardrobe.

Room, Accessible

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible

A hotel room with a large bed, two red armchairs, a desk with a television, and a window with a view of trees.

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed (With Drinks-Snacks)

A hotel room with a large bed, a red armchair, a small table, two paintings on the walls, and a floor lamp.

Room, 1 King Bed (With Drinks-Snacks)

  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a red armchair, a small table, and a wall-mounted lamp.

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for One king one bedroom whirlpool suite

A hotel room with a large bed, a television, a window with a view of trees, a patterned rug, and a painting on the wall.

One king one bedroom whirlpool suite

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for One king bed

A hotel room with a large bed, a desk with a computer, a TV, and a chair.

One king bed

8.6 out of 10
Excellent
(21 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Accessible one king bed room

A hotel room with a large bed, a desk with a computer, a TV, and a chair.

Accessible one king bed room

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for One king bed junior suite

A modern hotel room with a large bed, a red armchair, a flat-screen TV, a mirror, and a wardrobe.

One king bed junior suite

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for One king bed with sofabed

A hotel room with a bed, a red sofa, a nightstand, a lamp, a television on a cabinet, and a patterned rug.

One king bed with sofabed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Two queen beds

A hotel room with two beds, a red armchair, a small table, and a wall-mounted lamp.

Two queen beds

8.8 out of 10
Excellent
(39 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

About the neighborhood

Located in East Syracuse, Hilton Garden Inn Syracuse is near the airport and near a train station. Erie Canal Museum and The Oncenter are cultural highlights, and travelers looking to shop may want to visit Destiny USA. Check out an event or a game at JMA Wireless Dome, and consider making time for Rosamond Gifford Zoo, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. Visit our East Syracuse travel guide
Map
6004 Fair Lakes Rd, East Syracuse, NY, 13057

What's nearby

  • A fast-flowing river with rocks, surrounded by dense green foliage and stone structures.
    Old Erie Canal Historic State Park
    6 min drive - 5.3 miles
  • A calm lake with clear reflections of trees and a forested shoreline.
    Green Lakes State Park
    9 min drive - 6.9 miles
  • A store named 'TASTE NY | I ❤️ NY' with shelves of products and a display of jars.
    Destiny USA
    11 min drive - 9.2 miles
  • AMF Syracuse Lanes
    7 min drive - 5.6 miles
  • Le Moyne College
    9 min drive - 6.5 miles

Getting around

  • Syracuse Regional Transportation Center
    15 min drive
  • Albany Intl. Airport (ALB)
    129 min drive

Restaurants

  • McDonald's
    3 min drive
  • Burger King
    4 min drive
  • Taco Bell
    3 min drive
  • John & Sons Fly Road Market
    16 min walk
  • Dunkin'
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15.95 for adults and USD 10.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Wild Goose Pub

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Reception hall
  • Rooftop garden
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

Prior to arrival, you must complete online registration via a secure link

Guests are required to download the property's Hilton Honors mobile app before check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 150.00 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total pets

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15.95 for adults and USD 10.95 for children
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Garden Inn Syracuse have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Hilton Garden Inn Syracuse pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a deposit of USD 150.00 per stay and a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn Syracuse?

Check-in start time: 3 PM; Check-in end time: 1:00 AM.

What time is check-out at Hilton Garden Inn Syracuse?

Check-out is at noon.

Where is Hilton Garden Inn Syracuse located?

Situated near the airport, this hotel is within 9 mi (15 km) of Syracuse University, Destiny USA, and Erie Canal Museum. The Oncenter and Everson Museum of Art are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Garden Inn Syracuse Reviews

8.4

Very Good

9.0

Cleanliness

8.4

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 534 out of 1000 reviews
Rating 8 - Good. 263 out of 1000 reviews
Rating 6 - Okay. 107 out of 1000 reviews
Rating 4 - Poor. 55 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, convenient to airport.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice restaurant on the property was excellent
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at this property and once again it did not disappoint. The staff is always friendly and helpful, the property is well maintained and the rooms are spacious.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities
Friendly staff, very clean, and great food! Overall great stay!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and well maintained, understaffed which created its own issues.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities
Nice room, very clean, and great price! Plus all the staff were super sweey and friendly! Would definitely stay again!
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Carlaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Great quiet location.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay, convenient and clean
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great era and the staff was amazing! Highly recommend
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Kristie

Liked: Staff & service, amenities, property conditions & facilities
Staff were great and helpful. Room was clean. Tub in the bathroom would fill up because the plug was broken. Hot tub needs to be cleaned.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Tara

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay! The staff was very kind and helpful, the restaurant was delicious and accommodations excellent.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Vera

Liked: Cleanliness, property conditions & facilities
Clean room, friendly staff, free extra bed was comfortable, and short walk to the prudential center for an amazing concert.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and welcoming. Breakfast was great room was cozy
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Pedro A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Nancy

Great Hotel, nice warm bar, library wood, rooms are clean and comfortable beds, pillows.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
The front desk people were so friendly and warm after a long day!
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Beverly A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amenities for a one night stay
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room. Good breakfast buffet.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Robin

Liked: Property conditions & facilities
Staff was friendly and the rooms were clean
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service when checking in and out!
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
It was a clean and quiet stay
Stayed 2 nights in Oct 2024
Verified review

6/10 Okay

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish there were restaurants closer. Breakfast and Dining Room food was great.
Stayed 3 nights in Mar 2025