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Hotel Star Pacific

Property class: 3

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Photo gallery for Hotel Star Pacific

A rooftop swimming pool with a view of the city at night. - Hotel Star Pacific (Sylhet)
A modern hotel lobby with a patterned carpet, seating areas, a reception desk, and a bar. - Hotel Star Pacific (Sylhet)
A spacious lobby with a central seating area featuring yellow and black upholstered chairs, a patterned carpet, and a decorative glass table. - Hotel Star Pacific (Sylhet)
A hotel lobby with a staircase, seating area, and potted plants. - Hotel Star Pacific (Sylhet)
A modern indoor garden with rock formations, potted plants, and a decorative wall. - Hotel Star Pacific (Sylhet)
Consider a stay at Hotel Star Pacific and take advantage of a rooftop terrace, a coffee shop/cafe, and a garden. Be sure to enjoy a meal at CASABLANCA, the on-site restaurant. In addition to dry cleaning/laundry services and a gym, guests can connect to free in-room WiFi.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room, 1 Double Bed, City View

A hotel room with a bed, bedside table, lamp, two chairs, a small table with flowers, and a large window with curtains.

Deluxe Double Room, 1 Double Bed, City View

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

A hotel room with a bed, bedside table, lamp, two chairs, a small table with flowers, and a large window with curtains.

Deluxe Twin Room

  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Luxury Double Room, 1 Double Bed

A hotel room with a bed, bedside table, lamp, two chairs, a small table with flowers, and a large window with curtains.

Luxury Double Room, 1 Double Bed

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed, 2 Bathrooms

A hotel room with a bed, bedside table, lamp, two chairs, a small table with flowers, and a large window with curtains.

Executive Suite, 1 King Bed, 2 Bathrooms

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

A hotel room with a single bed, a desk, and a chair. There are two beds in the second room.

Family Room

  • City view
  • 40 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

About the neighborhood

Sylhet is home to Hotel Star Pacific. Shrine of Hazrat Shah Jalal and Shahi Eidgah are local landmarks, and some of the area's attractions include Adventure World and Dream Land. Visit our Sylhet travel guide
Map
East Dorgah Gate Sylhet, Sylhet, Sylhet Division, 3100

What's nearby

  • Shrine of Hazrat Shah Jalal
    3 min walk - 0.2 miles
  • Shahi Eidgah
    2 min drive - 1.0 mile
  • Osmani Museum
    2 min drive - 0.9 miles
  • Keane Bridge
    3 min drive - 1.9 miles
  • Shahjalal University of Science and Technology
    5 min drive - 3.0 miles

Getting around

  • Sylhet (ZYL-Osmani Intl.)
    22 min drive

Restaurants

  • MEATUP
    7 min walk
  • Kuisine Sylhet
    8 min walk
  • Hot Spot
    12 min walk
  • Safforn
    12 min walk
  • পাচ ভাই রেস্তোরা
    13 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 10:00 PM
  • Free self parking on site
  • Free covered valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 10 for adults and USD 10 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • CASABLANCA

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 2 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 12:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 22.0 per day

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 10 for children
  • Airport shuttle fee: USD 21 per vehicle (one-way, maximum occupancy 7)
  • Rollaway bed fee: USD 22.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Frequently asked questions

Does Hotel Star Pacific have a pool?

Yes, this property has an outdoor pool.

Is Hotel Star Pacific pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Star Pacific?

Check-in start time: 2:00 PM; Check-in end time: 12:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Star Pacific?

Check-out is at noon.

Does Hotel Star Pacific provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 21 per vehicle applies.

Where is Hotel Star Pacific located?

Situated in Sylhet, this hotel is within 1 mi (2 km) of Shrine of Hazrat Shah Jalal, Shahi Eidgah, and Osmani Museum. Keane Bridge and Shahjalal University of Science and Technology are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Star Pacific Reviews

7.0

Good

6.4

Cleanliness

4.0

Amenities

7.2

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 2 out of 7 reviews
Rating 8 - Good. 3 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 2 out of 7 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 Star hotel -but staff helpful. Reasonable value.

Typically as expected inline with similar 3* hotels in Sylhet Town. Room with double bed was fine clean and reasonable but no natural light as windows blocked by wall/adjacent building. Bathroom needs an upgrade as poor quality. Be sure to insist on room with town view. Dining facilities fine and staff helpful over generous buffet breakfast (included) Roof terrace/pool disappointing and urgently needs an upgrade to look smart and attractive. Housekeeping staff very helpful and courteous. Overall a fair price for a reasonable stay. Would consider a future stay here.
Stayed 3 nights in Mar 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk stuff was rude. Do not have basic sense of customer service. Hotel booked with free airport shuttle. The hotel did not honour that and charged us extra. Room had mosquitoes. Not sure why there was hype about this hotel. According to the service, this is the worst hotel in Sylhet. Will never stay here again.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best and only place to stay in Sylhet!

I had to write this review and give credit where it is due...Took over 100 pictures lol World class extraordinary experience. Hotel facilities: Exceptional deserves 5* the rooftop pool and views are the best in the city. Rooms were spacious and serviced everyday. The food was amazing! Restaurant and food: Wide selection of world cuisine that is delicious to the point we ate half our meals at the hotel at super low cost. The breakfast is pretty good too standard stuff but the dining menu is delicious. They also have a cafe that has all the hot and cold drinks you would order at Star Bucks! Staff and service: The best service I have ever had the pleasure of having. Excellent. They constantly went above and beyond for us like getting scales then weighing our luggage for us. Location: Centrally located 5-10 mins to anywhere in the city bang in the middle and on the road that takes you straight to the airport. All the staff were amazing: Special shout out to... Istiak Nahir, Manager Ripon Ahmed, Supervisor Saidul Islam, Swimming pool attendant Amir Ali, Garden Attendant
Entrance, prime location center of Sylhet
Sheltered drive for you to be picked up and dropped off
Coffee shop serves everything you would expect from Star Bucks or Costa Coffe both hot and cold drinks
Lovely reception with lots of gathering and chill out spaces
Stayed 10 nights in May 2022
Verified review

10/10 Excellent

Good buffet. Nice pool comfy beds. Big pillows. 3 pin UK socket as standard. Considering what was available in the area it’s miles better than other places. Would recommend
Stayed 1 night in Feb 2020
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They are not one in words and deeds. No tea starved , no hot water Cathleen served .not clean room ,not duration iron etc.
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Stayed 1 night in Mar 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020