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Holiday Inn Parramatta by IHG

Property class: 4

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Photo gallery for Holiday Inn Parramatta by IHG

A Holiday Inn hotel with a modern design, featuring multiple floors and a prominent logo. - Holiday Inn Parramatta by IHG (Parramatta)
A decorative wreath with a sign reading "Welcome to Holiday Inn Parramatta" and a QR code for tagging on social media. - Holiday Inn Parramatta by IHG (Parramatta)
A hotel room with two beds, a desk with a lamp, a chair, and a telephone. - Holiday Inn Parramatta by IHG (Parramatta)
A modern dining area with a buffet, comfortable seating, and a view of the outdoors. - Holiday Inn Parramatta by IHG (Parramatta)
A modern hotel lobby with a reception desk, seating area, and large windows. - Holiday Inn Parramatta by IHG (Parramatta)
Located close to Westfield Parramatta Shopping Centre and St Patrick's Cathedral, Holiday Inn Parramatta by IHG provides a coffee shop/cafe, dry cleaning/laundry services, and a fireplace in the lobby. For some rest and relaxation, visit the hot tub. The on-site restaurant, Twenty One Fifty, offers breakfast, lunch, and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk with a chair, a lamp, a window with curtains, and a small blue ottoman.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(42 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk with a TV, and a window with curtains.

Standard Room, 2 Double Beds

9.4 out of 10
Exceptional
(15 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

A hotel room with a bed, bedside tables, a desk, a chair, and a television.

Standard Room

8.0 out of 10
Very good
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed

A compact hotel room with a kitchenette, a flat-screen TV, a desk with a chair, and a sofa.

Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

A hotel room with a bed, bedside tables, a desk, a chair, and a television.

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed

A hotel room with a bed, desk, chair, lamp, and a television.

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Accessible

A hotel room with two beds, a desk, a chair, a television, and a painting on the wall.

Standard Room, 2 Twin Beds, Accessible

7.4 out of 10
Good
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Located in Parramatta, a neighborhood in Sydney, Holiday Inn Parramatta by IHG is near a train station. Sydney Harbour Bridge and Sydney Opera House are notable landmarks, and some of the area's activities can be experienced at Circular Quay and White Bay Cruise Terminal. Looking to enjoy an event or a game? See what's going on at CommBank Stadium or Sydney Speedway. Visit our Sydney travel guide
Map
18-40 Anderson Street, Parramatta, NSW, 2150

What's nearby

  • A modern building with a curved glass facade and a red upper section, adjacent to a pedestrian overpass and busy street with vehicles and pedestrians.
    Westfield Parramatta Shopping Centre
    3 min walk - 0.2 miles
  • Parramatta Park
    12 min walk - 0.7 miles
  • St Patrick's Cathedral
    16 min walk - 0.9 miles
  • CommBank Stadium
    5 min drive - 1.5 miles
  • University of Western Sydney Parramatta Campus
    5 min drive - 2.0 miles

Getting around

  • Sydney Harris Park Station
    6 min walk
  • Castle Hill Station
    13 min drive
  • Sydney Airport (SYD)
    30 min drive

Restaurants

  • Starbucks
    7 min walk
  • The Commercial Hotel
    6 min walk
  • PappaRich Parramatta
    6 min walk
  • Circa Espresso
    3 min walk
  • CoCo Bubble Tea
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (AUD 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 35 for adults and AUD 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Lobby Bar
  • Twenty One Fifty

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Art supplies
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4,327 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from August 6 2026 to October 31 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Children aged 12 and younger eat free breakfast

Rollaway/extra beds are available for AUD 50.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 300.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 35 for adults and AUD 35 for children
  • Covered self parking fee: AUD 20 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 3-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Frequently asked questions

Does Holiday Inn Parramatta by IHG have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Holiday Inn Parramatta by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for AUD 20 per night.

What time is check-in at Holiday Inn Parramatta by IHG?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Holiday Inn Parramatta by IHG?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Parramatta by IHG located?

Located in Parramatta, this hotel is within a 15-minute walk of Westfield Parramatta Shopping Centre and Parramatta Park. St Patrick's Cathedral and CommBank Stadium are also within 1 mi (2 km). Sydney Harris Park Station is 6 minutes by foot and Parramatta Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Parramatta by IHG Reviews

8.8

Excellent

9.0

Cleanliness

8.2

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 499 out of 1000 reviews
Rating 8 - Good. 369 out of 1000 reviews
Rating 6 - Okay. 93 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

Reviews

Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
An overnight stay at the Holiday Inn was good, bedroom was huge and bed very comfortable.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Peni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient location
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Michaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean, convenient location, tasty breakfast buffet with lots of choice
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to bus , train & light railway
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really accommodating and welcoming! Kudos to your staff! ❤️
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located. Good bed.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Myrna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and rooms. Staff and so lovely and helpful. Food is of very high quality.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sera

Liked: Cleanliness, property conditions & facilities
Customer Service was wonderful-the rooms were comfortable clean and loved every minute of our stay
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Gaye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and helpful stayed in a newly renovated room which was great.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, comfortable bed, front staff very polite.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff. Great location
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed overnight. Very friendly staff, room was clean and what we needed
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Chris

Very good hotel, great location.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities
Spacious, clean and tidy room. Excellent service from reception staff. Great buffet breakfast with lots of variety. Highly recommend.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful, and we had a very good short stay here.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, great staff, great breakfast
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, safe and clean
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Anthony

Liked: Cleanliness, amenities
Welcoming foyer and staff..buffet breakfast great however air con is old and needs updating.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Rhonda

Liked: Cleanliness, amenities, property conditions & facilities
Attractive decor. Housekeeping staff made up need without request. Great layout
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Bruce

Nice hotel convenient location.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.Arrival to departure great.Breakfast was added bonus
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Elesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are very comfortable unlike other hotels.
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for public transport and shopping/ dining nearby. Friendly staff and clean rooms, nice pool and spa. The only grievance was outside of the hotel's control - namely, on 2 nights out the 6 we stayed, the noise from the bar across the road was rather loud (probably can't hear it if the room is not facing the front of the hotel).
Stayed 6 nights in Dec 2025
Verified review

8/10 Good

Sattam

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly and helpful.
Stayed 2 nights in Jul 2025