Svetlitsa Vacations

The room was very clean, however, the thermostat on the air conditioner needs to be looked at by a professional. It does not cut off and on on the automatic setting. Like I said before,the staff at check-in would not allow early check-in unless you paid an additional $45, and they were not near enough agents at 4 o’clock to take care of coming people. Also the housekeeping did not clean our room on the first day and I still don’t appreciate the extra $50 a day charge for a deposit in case we used our credit card. I’m a grown-up. I know when I’m gonna use my credit card and when I’m not.

I would consider this hotel a 4 stars, it is conveniently located close to the convention center and monorail station. Can be good for families. However the infrastructure is beaten up. The gym has low capacity. The room are devoided or perks or amenities. Tv system is outdated

Excellent service