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Hotel Route - Inn Kamisuwa

Property class: 3

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Photo gallery for Hotel Route - Inn Kamisuwa

A reception desk with a glass partition, a framed artwork of a pagoda, and a small table with a calendar and a phone. - Hotel Route - Inn Kamisuwa (Suwa)
A building with a covered entrance, a staircase leading up to the entrance, and a sign with Japanese characters. - Hotel Route - Inn Kamisuwa (Suwa)
Vending machines with various beverages and snacks. - Hotel Route - Inn Kamisuwa (Suwa)
A buffet line with various food items and condiments. - Hotel Route - Inn Kamisuwa (Suwa)
A hotel room with a large bed, a desk with a computer, a television, and a small refrigerator. - Hotel Route - Inn Kamisuwa (Suwa)
A free breakfast buffet, an indoor mineral hot spring (onsen), and dry cleaning/laundry services are just a few of the amenities provided at Hotel Route - Inn Kamisuwa. For some rest and relaxation, visit the hot tub. In addition to a restaurant, guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Single Room, Smoking

A hotel room with a bed, desk, chair, television, and a mini-fridge.

Single Room, Smoking

8.0 out of 10
Very good
(1 review)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Double Room, Smoking

A hotel room with a bed, a desk with a TV, a lamp, and a trash bin.

Double Room, Smoking

8.0 out of 10
Very good
(2 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, Multiple Beds, Smoking

A hotel room with two beds, a desk with a television, a small refrigerator, and a window with curtains.

Twin Room, Multiple Beds, Smoking

7.6 out of 10
Good
(5 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Family Double Room, 1 King Bed, Smoking

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Family Double Room, 1 King Bed, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Single Room, Non Smoking

A hotel room with a bed, desk, chair, television, and a mini-fridge.

Single Room, Non Smoking

7.0 out of 10
Good
(8 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Double Room, Non Smoking

A hotel room with a bed, a desk with a TV, a lamp, and a trash bin.

Double Room, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, Multiple Beds, Non Smoking

A hotel room with two beds, a desk with a television, a small refrigerator, and a window with curtains.

Twin Room, Multiple Beds, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Family Double Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Family Double Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Economy Double Room, 1 Double Bed, Smoking

A hotel room with a bed, a desk with a computer, a chair, a television, and a trash bin.

Economy Double Room, 1 Double Bed, Smoking

7.0 out of 10
Good
(2 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Economy Double Room, 1 Double Bed, Non Smoking

A hotel room with a bed, a desk with a computer, a chair, a television, and a trash bin.

Economy Double Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room Smoking

Desk, WiFi (free), bed sheets

Standard Double Room Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room Non-smoking

Desk, WiFi (free), bed sheets

Standard Double Room Non-smoking

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Hollywood Twin Room Non-smoking

Desk, WiFi (free), bed sheets

Standard Hollywood Twin Room Non-smoking

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Kamisuwa Onsen, a neighborhood in Suwa, Hotel Route - Inn Kamisuwa is near a train station. The area's natural beauty can be seen at Lake Suwa and Yatsugatake-Chushinkogen Quasi-National Park, while Suwa City Art Museum and Sanritsu Hattori Museum of Arts are cultural highlights. Chino Cultural Complex and Tirol no Mori are also worth visiting. Visit our Suwa travel guide
Map
4-9-25, Kogan-dori, Suwa, Nagano-ken, 392-0027

What's nearby

  • A sunset over a lake with a cityscape in the background.
    Lake Suwa
    1 min walk - 0.1 miles
  • Suwa City Art Museum
    1 min walk - 0.1 miles
  • Katakura Hall
    1 min walk - 0.1 miles
  • Suwashi Kohan Park
    4 min walk - 0.3 miles
  • Lake Suwa Geyser Center
    9 min walk - 0.5 miles

Getting around

  • Kamisuwa Station
    8 min walk
  • Shinshu - Matsumoto Airport (MMJ)
    45 min drive

Restaurants

  • Starbucks
  • 狼煙 諏訪店
    3 min drive
  • テンホウ 城南店
    2 min drive
  • リストランテ アヴァンツァーレ(Ristorante Avanzare)
    5 min walk
  • 信州そば 結
    16 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • A restaurant

Things to do

  • Hot tub

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Spa

  • Public indoor mineral hot springs (onsen)

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Hotel Route - Inn Kamisuwa pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Route - Inn Kamisuwa?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Route - Inn Kamisuwa?

Check-out is at 10 AM.

Where is Hotel Route - Inn Kamisuwa located?

Located in Kamisuwa Onsen, this hotel is within a 10-minute walk of Katakura Hall and Lake Suwa. Suwa City Art Museum and Suwashi Kohan Park are also within 10 minutes. Kamisuwa Station is 8 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Route - Inn Kamisuwa Reviews

8.0

Very Good

8.0

Cleanliness

8.6

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 142 out of 475 reviews
Rating 8 - Good. 208 out of 475 reviews
Rating 6 - Okay. 106 out of 475 reviews
Rating 4 - Poor. 14 out of 475 reviews
Rating 2 - Terrible. 5 out of 475 reviews

Reviews

Verified review

6/10 Okay

Arisa

Disliked: Cleanliness
The location was great with Katakurakan right in front of Hotel.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Yoshihiro

Liked: Staff & service
Staff was so nice to us.
Stayed 1 night in May 2024
Verified review

8/10 Good

Zhao

Liked: Cleanliness, staff & service, property conditions & facilities
A bit of an old style hotel with manual locked doors. Still, clean and meets all rhe basics.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, comfortable hotel for the price.

Good, compact business hotel especially for the price. Older property but well maintained and room has all the amenities you’ll need (tea, kettle, mini-fridge, slippers, toothbrush + paste, comb, q-tips, etc.). Check in lady was great & explained everything. Hotel also provides printouts explaining things in english.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Kenji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close from JR station. Also close to Lake Suwa. The large public bath has natual hot spring water and almost anytime we can take it. The complementary breakfast is super rich. It's buffet and serving japanese and western, many kinds of dishes.
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Samantha

Disliked: Cleanliness
They wouldn't offer me a non smoking room which was very hard on my allergies. In general this place is quite old. Bed was pretty uncomfortable I almost would have preferred floor mat. The shower wouldn't stay consistent temp. Walking distance from the park though so enjoyed the location
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Chi Kin

Disliked: Staff & service, amenities, property conditions & facilities
If it’s on an overnighter then it’s not bad but if you’re traveling with family and friends and looking for peace of mind and service then this is not the hotel for you. We were quite disappointed with the service and amenities of the hotel especially in such a beautiful country city. We were 2 families travelling in town for 2 days for site seeing and catch up with family. We checked in and the hotel rooms was very tired and quite small with bits of the decoration and parts of the wall was falling apart. I would say the breakfast was the highlight with different dishes offered each day and the self serve coffee station was a nice touch but that’s where it all ends. The staff didn’t speak English at all so trying to get information is hard. The securities of the hotel is not the greatest either where there is no safe in the room and they advise you to put your valuables at the front desk. When you leave each day you have to leave your room keys at the front desk which is a inconvenience and doesn’t give you a sense of security because everything is essentially in your room and to have to pick up the keys again afterwards is such a inconvenience. The mini fridge inside the room is also switched off when you arrive so be sure to switch it on and have it running before you put any drinks inside. Additionally with the rooms so small if you’re looking for a place to have a drink in the lobby there is no common area for you to hangout. They have a sign posted to not stay in lobby.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Yenling

Disliked: Amenities, property conditions & facilities
Good location to lake Suwa.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

DUONG

Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Krishna

Liked: Staff & service, amenities
Decent place but I would probably not stay here again. The mattress felt like a box spring and was very hard, the walls were stained and the wallpaper was ripping in some areas, the walls were thin so you can easily here rooms beside you talking, on top of the fridge and desk there was dust and it looked like that hadn’t been wiped down in a while and my rooms floor had a black spot stains. I don’t think it was worth the price and I would rather spend a little more next time to get a better place to stay. It is close to family mart, the Train Station, Sekicho Park, and many restaurants! The staff were very nice, even though there was a language barrier they were patient with me and helped me out a lot!
Stayed 1 night in May 2026
Verified review

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to station, has a sizable grocery nearby.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Eduard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good. Good value
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

Davis

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Hotel Route Inn Kami-Suwa is an old-school style hotel that is close to Suwa lake! Inside you will find an indoor Onsen where you can bath in certain hours. In the morning you get complimentary American-style buffet for breakfast. The building is old and so are the staff, but there still is charm coming from this Hotel.
Verified review

6/10 Okay

CHENG KHIM

Too far from train station Very inconvenient First impression when arrive for Check in, a elderly lady was not friendly and unprofessional
Stayed 1 night in Feb 2023
Verified review

8/10 Good

HIROKO

Liked: Cleanliness, staff & service, property conditions & facilities
15:00チェックインは混み合っていましたが、早めに対応いただき感謝です。
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Takashi

Liked: Cleanliness
正直古さは否めないですが、他のルートインと比べるではいけないのかなー、諏訪湖周辺の他ホテルは高く予約も取れないなかでは妥協しなくてはならないのか　と言った印象でした。必要最小限は満たしていたかと思います。
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

IKUE

Liked: Cleanliness, staff & service, amenities
スタッフの対応は大変良かったです
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Hirokazu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
諏訪湖トライアスロン参加のために使わさせていただきました。お風呂温泉でよかったです。自転車も中に入れさせていただけました。
Stayed 1 night in Jun 2026
Verified review

8/10 Good

YUKITAKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅から近く便利で良い。
Stayed 1 night in May 2026
Verified review

8/10 Good

ryuutarou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
快適に過ごせました。
Stayed 1 night in May 2026
Verified review

6/10 Okay

Toshiaki

Liked: Staff & service
Disliked: Cleanliness
朝食は種類は多くはなかったですが、味は濃くなく美味しかったです。スタッフの方の対応も親切で笑顔で接して貰え、気持ちよく会話できました。 ただ、古いこともあり、良くない点がいくつかありました。 部屋のユニットバスの蛇口が、温水と冷水の２つに分かれていて、温度調節が難しい。 ダブルベッドの部屋なのに椅子が１つしかない。 カーペットは古くて清潔でなさそう。 ロケーションは良いので、内装をもう少し新しくしてくれると、快適に過ごせます。
Stayed 1 night in May 2026
Verified review

8/10 Good

kenichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ルートインならではの、ご当地グルメ的な朝食を期待していたのですが、それらしい食材が無くて残念でした。 時期的な問題かとも思いますが、特色のある食事を期待します。
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

teruo

Liked: Cleanliness, staff & service
古さは感じる
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Kaoko

朝食に果物がなかった
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Clayton

Liked: Cleanliness, amenities
Helt fint og rimelig hotellopphold. Veldig bra med onsen!
Stayed 1 night in Mar 2026