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Bella Hotel Surabaya

Property class: 3

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Photo gallery for Bella Hotel Surabaya

A hotel room with a bed, a chair, a nightstand, a lamp, and a vase with flowers. - Bella Hotel Surabaya (Surabaya)
A multi-story hotel with balconies, warm lighting, and arched windows. - Bella Hotel Surabaya (Surabaya)
A plate of food with a crab, garnished with red chili and sesame seeds, served on a bed of lettuce with a sauce. - Bella Hotel Surabaya (Surabaya)
A modern hotel lobby with a high ceiling, a reception desk, and a seating area with sofas and a coffee table. - Bella Hotel Surabaya (Surabaya)
A hotel room with a bed, bedside tables, a desk, a chair, and a television. - Bella Hotel Surabaya (Surabaya)
Take advantage of an airport shuttle, a terrace, and a coffee shop/cafe at Bella Hotel Surabaya. In addition to dry cleaning/laundry services and a business center, guests can connect to free in-room WiFi.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry

Room options

About the neighborhood

Located in Surabaya, Bella Hotel Surabaya is in the city center and near the airport. Travelers who have shopping on the agenda can visit Pakuwon Mall and Tunjungan Plaza. Ciputra Waterpark and Atlantis Land Surabaya are also worth visiting. Visit our Surabaya travel guide
Map
Jl. Mayjen. Sungkono 149-151, Complex Rich Palace, H-21, Surabaya, 60225

What's nearby

  • A city skyline at night with illuminated buildings, a river reflecting lights, and a shopping mall with visible signage.
    Pakuwon Mall
    4 min drive - 3.0 miles
  • Ciputra World Mall
    14 min walk - 0.7 miles
  • Al-Akbar Mosque
    15 min walk - 0.8 miles
  • Surabaya Town Square
    3 min drive - 1.9 miles
  • Tunjungan Plaza
    8 min drive - 5.2 miles

Getting around

  • Surabaya Gubeng Station
    8 min drive
  • Waru Station
    15 min drive
  • Surabaya (SUB-Juanda)
    18 min drive

Restaurants

  • Depot Mie Gang Djangkrik
    2 min walk
  • Kava Restaurant
    1 min walk
  • Sate Babi Bu Merly
    2 min walk
  • Sathe Goerami
    2 min walk
  • Pangsit Mie Palu
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 5 floors
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 185000 per night
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: IDR 200000 per vehicle (one way)
  • Rollaway bed fee: IDR 185000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Frequently asked questions

Is Bella Hotel Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Bella Hotel Surabaya?

Check-in begins at 2:00 PM.

What time is check-out at Bella Hotel Surabaya?

Check-out is at noon.

Does Bella Hotel Surabaya provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 200000 per vehicle applies.

Where is Bella Hotel Surabaya located?

Located in the heart of Surabaya, this hotel is within 1 mi (2 km) of Al-Akbar Mosque and Ciputra World Mall. Lapangan Thor Stadium and Surabaya Town Square are also within 2 mi (3 km).

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Reviews

Bella Hotel Surabaya Reviews

7.0

Good

6.6

Cleanliness

6.0

Location

5.6

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 7 reviews
Rating 8 - Good. 3 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 2 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Staffs is not so professional

Breakfast needs to be improved
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Room comfort

コストパフォーマンスは良い

部屋は清潔で広さも十分であるが、窓がなく閉塞感が否めない。 周辺の高級ホテルの料金を考えると、ここはコストパフォーマンスは良い。
Verified review

8/10 Good

Liked: Staff & service, room comfort

So, soo... Budget Hotel

inside corner Ruko place(shophouse), no window view, not soundproof room, small n minimalist bathroom..., buutt, comfort bed and have 4 nice n comfort pillows. many food restaurant around hotel, holland bakery and near from Ciputra World Mall. One of Exclusive Mall in Surabaya
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lokasi Strategis

Kamar cukup luas dan lokasinya di Mayjen Sungkono di kompleks pertokokan Rich Palace. Sangat cocok kalau ingin jalan jalan di Surabaya Barat, Ciputra World, PTC. Juga ada fasilitas shuttle bis gratis dari hotel ke Ciputra World. Internet wifi lumayan bagus. Free Parking.
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, room comfort

Shop house

This hotel located in shop house complex, front office, lobby and restaurant located in one small room, room is just like budget hotel, in my room shower was leaking so water is run from pipe instead from head of shower... this hotel is not run by profesional hotel persons, lack of service, I sit with my guest for quite sometime in 'restauran' no one offering menu..So I have to walk accross street to get some food, in the morning when I intend to take breakfast all plates were wet, I try to find paper tissue but no one in the restauran so I lapse my breakfast...
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort