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The Grand Hotel

Property class: 3.5

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Photo gallery for The Grand Hotel

A hotel lobby with a large stained glass ceiling, a reception desk, and seating area. - The Grand Hotel (Sunnyvale)
A large circular stained glass ceiling with a floral pattern. - The Grand Hotel (Sunnyvale)
A residential building with a swimming pool surrounded by greenery and a covered patio area. - The Grand Hotel (Sunnyvale)
A modern living room with a fireplace, a dining area, and a kitchen in the background. - The Grand Hotel (Sunnyvale)
A hotel room with a neatly made bed, a bedside table with a plate of cheese and two wine glasses, and a lamp on the nightstand. - The Grand Hotel (Sunnyvale)
Free continental breakfast, a terrace, and a garden are just a few of the amenities provided at The Grand Hotel. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Air conditioning

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Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, two bedside tables, and a carpeted floor.

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(56 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, each with a grey upholstered headboard, white linens, and a bedside table with a lamp, phone, and magazines.

Deluxe Room, 2 Queen Beds

9.2 out of 10
Wonderful
(35 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 1 King Bed

A hotel room with a bed, a nightstand, a lamp, a chair, and a tray with food and drinks.

Villa, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Queen Beds

A hotel room with a bed, a nightstand, a lamp, a chair, and a tray with food and drinks.

Villa, 2 Queen Beds

8.4 out of 10
Very good
(17 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a lamp, and a window with curtains.

Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

A hotel room with two beds, each with a grey upholstered headboard, white linens, and a bedside table with a lamp, phone, and magazines.

Room, 2 Queen Beds

8.0 out of 10
Very good
(3 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

A hotel room with two beds, each with a grey upholstered headboard, white linens, and a bedside table with a lamp, phone, and magazines.

Room, 2 Queen Beds, Accessible

9.2 out of 10
Wonderful
(10 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 1 King Bed, Accessible

A hotel room with a bed, a nightstand, a lamp, a chair, and a tray with food and drinks.

Villa, 1 King Bed, Accessible

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

A hotel room with a large bed, a desk with a chair, a lamp, and a window with curtains.

Suite, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

A hotel room with a large bed, a desk with a chair, a lamp, and a window with curtains.

Suite, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Pet-Friendly

A hotel room with a bed, a nightstand, a lamp, a chair, and a tray with food and drinks.

Villa, 1 King Bed, Pet-Friendly

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Queen Beds, Pet-Friendly

A hotel room with a bed, a nightstand, a lamp, a chair, and a tray with food and drinks.

Villa, 2 Queen Beds, Pet-Friendly

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Queen Annex

A hotel room with two beds, a bedside table with a lamp, and a chair.

Deluxe Queen Annex

10.0 out of 10
Exceptional
(4 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

A hotel room with a large bed, two bedside tables, and a carpeted floor.

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Sunnyvale West, a neighborhood in Sunnyvale, is home to The Grand Hotel. Santana Row Shopping Center and Westfield Valley Fair Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit California's Great America. Looking to enjoy an event or a game? See what's going on at Levi's Stadium or SAP Center at San Jose. Visit our Sunnyvale travel guide
Map
865 W El Camino Real, Sunnyvale, CA, 94087

What's nearby

  • A circular building complex surrounded by a cityscape with a sunset in the background.
    Silicon Valley
    1 min walk - 0.0 miles
  • Washington Park
    8 min walk - 0.5 miles
  • Elements Massage Sunnyvale
    10 min walk - 0.5 miles
  • Historic Murphy Avenue
    16 min walk - 0.9 miles
  • Sunnyvale Farmers Market
    16 min walk - 0.9 miles

Getting around

  • Middlefield Station
    5 min drive
  • Sunnyvale Station
    7 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC)
    18 min drive

Restaurants

  • Chick-fil-A
    6 min walk
  • Chipotle Mexican Grill
    10 min walk
  • Mylapore Express
    8 min walk
  • The Melt
    15 min walk
  • Starbucks
    10 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Shared bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Full-service spa
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 8:00 PM
A car is not required for transportation to and from this property

Frequently asked questions

Does The Grand Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–8:00 PM.

Is The Grand Hotel pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a required deposit per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at The Grand Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at The Grand Hotel?

Check-out is at 11 AM.

Where is The Grand Hotel located?

Located in Sunnyvale West, this hotel is within 1 mi (2 km) of Silicon Valley and Historic Murphy Avenue. El Camino Hospital is 2.6 mi (4.2 km) away. Sunnyvale Station is 21 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Grand Hotel Reviews

8.0

Very Good

8.4

Cleanliness

7.6

Amenities

8.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 550 out of 1166 reviews
Rating 8 - Good. 262 out of 1166 reviews
Rating 6 - Okay. 174 out of 1166 reviews
Rating 4 - Poor. 85 out of 1166 reviews
Rating 2 - Terrible. 95 out of 1166 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Staff was wonderful.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very happy will be back soon
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent day very friendly professional staff cleanliness was impeccable. Food was great overall wonderful experience. Highly recommend this stay.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay, staff was good, parking spaces , overall nice experience
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved the big deep soaking tub! The room was clean, spacious, comfortable, quiet, with a beautiful view of the sunset. Staff was very helpful, they have free parking, and an outdoor heated pool!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the hotel, the pool was great, the rooms were huge and had a huge and amazing bathtub and separate shower. We were two adults and two children. Lots of dining and delivery options nearby. The adults really appreciated the two drink happy hour and the kids loved the options at the continental breakfast. There was plenty of parking and the area seemed very safe. We would definitely stay again!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time in our beautiful room!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large and comfortable, very nice bathroom. There was a miscommunication about our late check-in time between the evening shift and graveyard shift, but the graveyard front desk employee was super nice about it and sorted it out for us. The breakfast seemed good but my partner and I both noticed something slightly crunchy, like egg shells, in the scrambled eggs. Overall, this place was very welcoming, especially compared to corporate chains, and I’d stay here again.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
The woman working the front office was very nice and helpful. Overall, room was a bit dirty and dated, but amenities were nice. Parking was plentiful.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Clean room
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family-friendly place. Very quiet neighborhood, close to restaurants and stores.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than I expected, particularly the professional services from hotel staff … from reception desk, room service, to kitchen staff. Definitely will come back again ! ❤️
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful place to stay. Everything is great with free full breakfast.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was comfortable and our room was big! We noticed that the lamps in our room could use some updating and the A/C system was a bit loud. The free breakfast offered variety of bread or muffins, scrambled eggs, mini sausages, cereals, yogurt and fruits.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
The best was the size of the room and bathroom
Stayed 9 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best place to stay near SFO, San Jose and a short drive to Santa Cruz! Plus the parking is free and lots of nearby restaurants. Very nice and spacious rooms and very clean place and nice friendly staff!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was really nice, staff was great, and easy to get in and out of.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as expected. Very helpful staff and spacious room. Good breakfast.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic older California hotel with seating area and kitchenette, clean well maintained and comfortable. Only downside is my (adult) daughter was coping with a knee injury and we didn’t realize our room was a walk up (no elevator). There were no alternatives as the hotel was fully booked (we were there for BTS concert at Stanford) . We managed but it would have been good to have that information more prominent during booking.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel! It's like new, clean, big and modern. Extra touch like complimentary fresh fruit and waters in room, starbucks coffee, refrigerator. Free parking and free breakfast with eggs, sausage, bagels, yogurt, etc
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely great and outstanding hotel with large rooms and a pretty good location
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service
Elevator and hallway smelled a little bit like weed, main room light did not turn on, lampshade was torn, smoke detector, battery popping out. Jim and exercise room was in the neighboring hotel basement, which isn’t it because you’re having a hotel. Staff was nice. Breakfast was as expected for a franchise hotel.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful. They were very professional and went out of there way to help.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Our experience in the Annex part of the hotel was fantastic. Spacious, modern, clean, functional, great bathroom. Exactly what we needed to relax at the end of our trip. Staff were friendly, dealing with our two cars was easy, and for the very discounted rate we got I don't mind that the room did not have a microwave (required extra charge?). The one thing which bothered me, and dropped rating to 4 stars, was that the breakfast area was chaos. I think they were seriously understaffed, because half the tables had no people but were still stacked with dirty dishes, the hot food wasn't getting refilled, and every supposedly clean dish was dirty, including the ones that the staff got for us from the kitchen. But we would happily stay at the hotel again, if we could get the Annex.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Best hotel, clean and large room, good breakfast
Stayed 1 night in Feb 2026