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DoubleTree by Hilton Stoke on Trent

Property class: 4

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Photo gallery for DoubleTree by Hilton Stoke on Trent

An indoor swimming pool with tiled walls, a tiled floor, and a glass door leading to a changing room. - DoubleTree by Hilton Stoke on Trent (Stoke-on-Trent)
A bar area with multiple taps, shelves of bottles, and glasses. - DoubleTree by Hilton Stoke on Trent (Stoke-on-Trent)
A hotel exterior with a brick facade, outdoor seating area, and a DoubleTree sign. - DoubleTree by Hilton Stoke on Trent (Stoke-on-Trent)
A spacious lobby with patterned chairs, a piano, and a glass entrance to a hallway. - DoubleTree by Hilton Stoke on Trent (Stoke-on-Trent)
A modern dining area with booths, tables, and chairs, featuring a mix of wood and fabric materials. - DoubleTree by Hilton Stoke on Trent (Stoke-on-Trent)
A coffee shop/cafe, a garden, and a bar are just a few of the amenities provided at DoubleTree by Hilton Stoke on Trent. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage, a body scrub, or a body wrap. In addition to a 24-hour gym and a business center, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed, Accessible

A hotel room with a bed, a desk, a chair, a round mirror, and a TV.

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(6 reviews)
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a television, a round mirror, and a window with curtains.

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed

A hotel room with a sofa bed, a small table, a lamp, and a window with curtains.

Family Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(8 reviews)
  • 9 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

A hotel room with a bed, a chair, a small table, a lamp, and a window with curtains.

Room, 1 King Bed

9.0 out of 10
Wonderful
(24 reviews)
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

A living room with a flat-screen TV, a lamp, and three framed pictures on the wall.

Junior Suite, 1 King Bed

  • 9 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a TV, a desk with a chair, a small table, and a sofa.

Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(13 reviews)
  • 9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, a sofa, a dining table with a chair, a lamp, and a window with curtains.

Deluxe Room, 1 Queen Bed with Sofa bed

  • 9 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a window with curtains, and wall-mounted artwork.

Family Room, 2 Queen Beds

8.8 out of 10
Excellent
(79 reviews)
  • 9 sq m
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Stoke-on-Trent, DoubleTree by Hilton Stoke on Trent is near a train station and near theme parks. The Potteries Museum and Art Gallery and Regent Theatre are cultural highlights, and some of the area's landmarks include Ford Green Hall and Middleport Pottery. Waterworld and Mitchell Arts Centre are also worth visiting. Relax and indulge in the area's health/beauty spa, or seek out an adventure with ecotours, cave exploring, and horse riding nearby. Visit our Stoke-on-Trent travel guide
Map
Etruria Hall Festival Way, Stoke-on-Trent, England, ST1 5BQ

What's nearby

  • A statue of a man reading in a park with a building labeled "The Pottery Museum & Art Gallery" in the background.
    The Potteries Museum and Art Gallery
    18 min walk - 1.0 mile
  • Waterworld
    2 min walk - 0.1 miles
  • Regent Theatre
    19 min walk - 1.1 miles
  • Victoria Hall
    4 min drive - 1.1 miles
  • Staffordshire University
    6 min drive - 1.9 miles

Getting around

  • Stoke-On-Trent Station
    7 min drive
  • Manchester Airport (MAN)
    49 min drive

Restaurants

  • McDonald's
    4 min walk
  • Toby Carvery
    6 min walk
  • Starbucks
    4 min drive
  • KFC
    12 min walk
  • The Holy Inadequate
    15 min walk

Similar properties

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Hilton Garden Inn Stoke on Trent
Stoke-on-Trent
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 810 reviews
Hilton Garden Inn Stoke on Trent
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 7.50 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 13 to 16.95 for adults and GBP 8 to 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Indoor pool (guest access)
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Conference center (129,805 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 1768
  • Comprehensive food waste policy
  • Edwardian architecture
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are available for GBP 15.0 per day

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 13.00 to 16.95 for adults, and GBP 8.00 to 9 for children
  • Uncovered self parking fee: GBP 7.50 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 6:30 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does DoubleTree by Hilton Stoke on Trent have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM–8:00 PM.

Is DoubleTree by Hilton Stoke on Trent pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for GBP 7.50 per day.

What time is check-in at DoubleTree by Hilton Stoke on Trent?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at DoubleTree by Hilton Stoke on Trent?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is DoubleTree by Hilton Stoke on Trent located?

Situated in Stoke-on-Trent, this hotel is within a 15-minute walk of Waterworld and Etruria Industrial Museum and Heritage Centre. Mitchell Arts Centre and The Potteries Museum and Art Gallery are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

DoubleTree by Hilton Stoke on Trent Reviews

8.6

Excellent

9.2

Cleanliness

8.8

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 569 out of 1004 reviews
Rating 8 - Good. 245 out of 1004 reviews
Rating 6 - Okay. 105 out of 1004 reviews
Rating 4 - Poor. 47 out of 1004 reviews
Rating 2 - Terrible. 38 out of 1004 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and well furnished. Hotel staff were very friendly, professional and helpful. Breakfast was great. The pool area is good overall but a little tired.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely welcome at reception, room was clean. Lovely staff at breakfast who signed us in. Breakfast was nice. Handy stop over for our trip to Alton Towers.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff nice clean rooms
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free complementary cookies on arrival absolutely fab staff very friendly go above and beyond room clean and tidy absolutely perfect
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel for a short stay! The room was clean, comfortable, and well maintained. Check-in was quick, the staff were friendly and welcoming, and everything we needed was available. The bed was very comfortable, and the hotel had a relaxing atmosphere. Overall, a pleasant experience, and I would happily stay here again. Highly recommended!
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful 4 night stay as a family of 4. Breakfast was great, but would say the staff needs to check the coffee machine and Nutella to make sure they are refilled timely. The room was clean and spacious and our room had Air Con and was working great! Housekeeping did a great job keeping our room tidy. The hotel is in a great location, and within walking distances to the retail parks. As it was August when we stayed, they had weddings on and parking can be difficult. Thank you for the check in cookies!
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, very comfortable beds, clean everywhere. We went half board and the £30 dinner allowance was great. The food was delicious (especially the lasagne), breakfast was phenomenal, great choice of hot and cold food. Swimming pool was lovely and the gym looked well equipped. Will definitely stay there again.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival the team were very welcoming and we received a lovely warm cookie. Throughout our stay the staff were friendly and helpful and the breakfast was good
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff, good option of facilities on site. Even when busy with weddings the hotel was well maintained.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. We really enjoyed our short stay.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, room was very comfortable and as a coeliac I requested a gluten free breakfast not from the buffet, as never trust buffet tongs when there are gluten containing items about… Tiff was fantastic and incredibly knowledgable, putting me at ease and confident about the food I received. Only stayed in passing to break a long journey but if ever in the area again then its definitely on my list of places to stay again!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely service, room was beautiful and the beds very comfortable. The restaurant and swimming pool were great too.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly staff. Great breakfast
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really helpful and do listen
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist was very welcoming and bubbly - gave us warm cookies!!! Room was clean and spacious. Breakfast was good and topped up regularly.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good facilities, nice atmosphere.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent professional staff and all helpful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Lovely big hotel room
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Spotless and very friendly staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really pleases with the staff member Anca or Acna, sorry if I spelt wrong, She reminds me of my past when I was duty manager and go extra miles for the guests. She was really helpful and have excellent customer services skills. if I want to go there the first reason would be staff.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
You have to go looking for staff, reception desk and bar, all good when you find them. More light in the rooms is needed, controlled by the main switch, over the dresser and the main floor area.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and helpful, hotel was well presented and comfortable
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great lovely clean hotel great location
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Hotel was nice bed was really hard so i did not sleep breakfast was really nice
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room, clean, quiet and comfortable. Breakfast was lovely and had a very good variety.
Stayed 1 night in Jan 2026