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Swan Inn, Heathrow Airport

Property class: 3

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Photo gallery for Swan Inn, Heathrow Airport

A cozy dining area with a wooden table and matching chairs, a sofa with red cushions, and a potted plant. - Swan Inn, Heathrow Airport (Staines)
A living room with a beige sofa, two red armchairs, a small black table, and a window with curtains. - Swan Inn, Heathrow Airport (Staines)
A parking area with a row of benches and a building with a sign that reads "The Great". - Swan Inn, Heathrow Airport (Staines)
A room with a wooden chair, a television mounted on the wall, and a door with a sign. - Swan Inn, Heathrow Airport (Staines)
A room with two single beds, wooden headboards, a bedside table with a lamp, and a radiator on the wall. - Swan Inn, Heathrow Airport (Staines)
Consider a stay at Swan Inn, Heathrow Airport and take advantage of a terrace, a garden, and a library. Be sure to enjoy a meal at Mr.Singh's Kitchen, the on-site family restaurant. Stay connected with free WiFi in public areas, and guests can find other amenities such as a bar.

Reviews

3.6 out of 10

Popular amenities

  • Parking included
  • Restaurant
  • Breakfast available
  • Bar
  • Housekeeping

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Single Room, 1 Twin Bed (Shared)

A small, single-bed room with a wooden floor, a radiator, a small table with a basket, and a window with purple curtains.

Standard Single Room, 1 Twin Bed (Shared)

  • 6 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed

A single bed with a white sheet in a room with wooden headboard and a map on the wall.

Standard Double Room, 1 Double Bed

  • 8 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds (Shared)

A room with two single beds, wooden headboards, a bedside table with a lamp, and a radiator on the wall.

Standard Twin Room, 2 Twin Beds (Shared)

  • 7 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, Multiple Beds

A single bed with a white sheet in a room with wooden headboard and a map on the wall.

Standard Triple Room, Multiple Beds

  • 9 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed (Shared)

A single bed with a white sheet in a room with wooden headboard and a map on the wall.

Standard Double Room, 1 Double Bed (Shared)

  • 7 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Stanwell, a neighborhood in Staines, is home to Swan Inn, Heathrow Airport. Windsor Castle and Hampton Court Palace are notable landmarks, and the area's natural beauty can be seen at River Thames and Royal Botanic Gardens, Kew. Thorpe Park and LEGOLAND® Windsor are not to be missed. Take an opportunity to explore the area for water adventures such as fishing. Visit our Staines travel guide
View more Inns in Staines
Map
16 High Street, Staines, England, TW19 7JS

What's nearby

  • A historic stone castle with multiple towers and arched windows.
    Windsor Castle
    18 min drive - 14.0 miles
  • A detailed model of a historic city square with miniature buildings, a red double-decker bus, and a regiment of guards.
    LEGOLAND® Windsor
    20 min drive - 15.0 miles
  • A rural road flanked by rows of trees and green fields under a partly cloudy sky.
    Windsor Great Park
    24 min drive - 16.3 miles
  • Staines Reservoirs
    6 min walk - 0.4 miles
  • Windsor Racecourse
    16 min drive - 13.6 miles

Getting around

  • Ashford Station
    4 min drive
  • Heathrow Terminal 4 Underground Station
    4 min drive
  • Heathrow Airport (LHR)
    14 min drive

Restaurants

  • Wagamama
    6 min drive
  • Giraffe
    6 min drive
  • Itsu
    5 min drive
  • Starbucks
    6 min drive
  • The Crown Rivers (Wetherspoon)
    6 min drive

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mr.Singh's Kitchen

Things to do

  • Library

Family friendly

  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • No elevator

More

  • 2 floors
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board
  • Living room
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 11 AM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Frequently asked questions

Is Swan Inn, Heathrow Airport pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Swan Inn, Heathrow Airport?

Check-in start time: noon; Check-in end time: 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Swan Inn, Heathrow Airport?

Check-out is at 11 AM.

Where is Swan Inn, Heathrow Airport located?

Located in Stanwell, this inn is 3 mi (4.8 km) from Thames Path and 3.1 mi (4.9 km) from River Thames. Kempton Racecourse and Airport Bowl are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Swan Inn, Heathrow Airport Reviews

3.6

3.4

Cleanliness

6.0

Location

4.4

Staff & service

3.4

Property conditions & facilities
Rating 10 - Excellent. 18 out of 231 reviews
Rating 8 - Good. 11 out of 231 reviews
Rating 6 - Okay. 16 out of 231 reviews
Rating 4 - Poor. 34 out of 231 reviews
Rating 2 - Terrible. 152 out of 231 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really good
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
I will not stay here again and would not recommend it. The pub is closed . You access the front door and room via text message with the codes. There are no staff on sight. There were no towels provided. A kettle but no cups . Communal bathroom was unacceptable. Poorly maintained. The bedsheet were clean but no mattress protection and it didn’t look good.. this could be a great place to stay due to the location of the airport and a nice quiet residential area. It needs a big investment and could be turned into a nice accommodation for short over night stays with car parking provided..
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Disliked: Cleanliness
Very wonderful and welcoming staff. Shared toilets/bathroom, hygiene below bar,
Stayed 1 night in May 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities
The member of staff who checked me in was friendly and helpful. The bedding was dirty. I used the quilt cover as a sleeping bag. No tea making facilities. Shared bathrooms were grubby and no toilet paper.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

They were helpful in getting us a new room when our plans changed last minute and we showed up with an extra person.
Stayed 1 night in May 2025
Verified review

4/10 Poor

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Could be real cute with a little work. The bed was very comfy
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good little short stay, not much choice for take aways., only fish N chips or Chinese nearby. Stay was fine comfortable.
Stayed 3 nights in Aug 2024
Verified review

4/10 Poor

Disliked: Property conditions & facilities
Not a hotel just night sleep over is fine. No Staff available after hours.
Stayed 1 night in Dec 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
Cheap for a reason, the bar, public area and kitchen non-existent. No tv , a dodgy kettle, two of the three sinks didn’t dispense water, shared toilet and shower were grubby. Laundry was clean though.
Stayed 1 night in Apr 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Disgusting. I wouldn’t stay here if you paid me.

DISGUSTING! Last minute desperation booking 30mins before arrival. It is dirty. Rotten furniture. Terrible condition throughout. No towels. I honestly wouldn’t expect anyone to ever stay here. I wouldn’t stay here again, even if you paid me. People seemed nice enough tho.
Stayed 1 night in Dec 2024
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

NO NO NO NO NOT, EVER!

Please do NOT ever consider sleeping at this place. It is complelety unsanitary, this meaning dirty stained sheets, pillows and duvet covering a body fluid, infested, filth ridden mattress underneath. Shared bathroom for 11 separate rooms on the upstairs of a Public House, The Swan. We walked in and was instantly made very welcomed by the handful of locals. We check the room and realised instantly that being paid a million pounds wouldnt be enough to stay here!! The locals downstairs however are the most kindest, caring, funny people I have ever met. A local couple, in the pub allowed us to stay at their house with them for our 2 day stay and we will be friend's for life. DO NOT BOOK TO STAY HERE, CALL IN FOR A BEER BUT DONT EVER CHECK IN.
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The address on web site was misleading, i had spent £25.00 on taxi to get there, the place not as i expected, althought i understand you get what you paid for, but iw was disappointing, went in the room, the bed was clean, the bathroom has been refurish, but no wifi and no television the wire was hanging off the wall. It was noisy and door bangings. It was not a good night
Stayed 1 night in Nov 2023
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pros: friendly staff, near LHR Mid: nearest bus is 10 min walk Cons: Rooms need : cleaner towels, 1 extra pillow, clean bedding (all were worn), ideally a lamp and mirror. Heating never came on. No aircon. The bathrooms are not clean, but they are communal. There are cleaning products out on the side but the immigrant/transit travellers who stay there have dubious hygiene. Toilet was left with bog roll in, floor v wet after bathing. Bring a fistful of disinfectant wipes, feet covers for shower and earplugs.
Stayed 1 night in Nov 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

You get what you pay for

The staff were pleasant. The room adequate. It was just two single beds and a chest of drawers, which were broken! There was a tv, but we never tried it. There is a shared bathroom area for all rooms. The toilet room was okay but the basin didn't work and there was no toilet paper. The shower room was disgusting. There was a toilet with a broken seat and still no toilet paper. The shower was so dirty, ran slowly and was cold. No thank you! We just needed somewhere cheap for an overnight stay. I guess they are right when they say you get what you pay for. It was a really cheap night £46 for a twin room. I got what I expected for the money. I've tried to be as fair with my review but it was hard to justify scoring higher based on the state of the place.
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, the only clean part luckily were the bed sheets everything else old and dirty. They advertise food but I was told on arrival that they do not serve any food and closed early. The pictures of the place must have been when it was new because it does not look anything like them now. If you have a choice do not stay there. I should have read the comments before booking. I did not stay the 3 nights I had booked, made a new booking at another hotel and moved there.
Stayed 3 nights in Oct 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Their lisence to run a hotel should be cancelled. Totally disgusting.
Stayed 1 night in Aug 2026
Verified review

2/10 Terrible

Disliked: Staff & service
There was no one the front desk and the only number they gave was unable to take calls! We were badly stranded after a exhausting journey. After a long wait, had no choice but to search for another hotel. The staff on duty never responded to our messages through Expedia forum. Will avoid this place for all times ahead!
Stayed 1 night in Sep 2026
Verified review

2/10 Terrible

Disliked: Amenities, property conditions & facilities
No air conditioning broken dresser very small room
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After reading newer reviews we decided not to stay there
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a room for one night. When I tried to check in nobody was on desk even main door was locked. I tried to call staff nobody took it. Me and my wife almost had to wait 1 hour and we exhausted. And I had to book a other hotel for stay. I recommend that no go there. It was very bad experience for me and my wife. Don’t go.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Just don't
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
When I pulled up outside, I thought it was a deli building at first scrapped caravan in the corner of the car park the pictures you show online or nothing like what it actually is completely misleading
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was terrible. I had to leave and stay somewhere else. There was poor communication with the staff. Th e check in situation was a mess. Online the check in was noon. When I arrived they told me it was 2 pm. I just left and went over to Hotel Row on Bath St. I stayed at the Holiday Inn, The Holiday Inn was very expensive and very nice. The Swann inn was a very bad choice. I would never recommend Swann Inn. It cost me an extra two nights fees with no cancelation or refund options. The bottom line is it that I am out of pocket about $700.00 for a two night stay that would have been unter $300.00 if I had made better choices.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great people
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Staff & service
Disliked: Property conditions & facilities
I loved how close we was to watch the planes take off and how they are shops close by and the place was easy to get to by public transport Would stay here again!
Stayed 2 nights in Jul 2023