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Red Roof Inn St Louis - St Charles

Property class: 2

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Red Roof Inn St Louis - St Charles provides a business center and more. Stay connected with free in-room WiFi.

Reviews

5.4 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • 24/7 front desk

Room options

About the neighborhood

St. Charles is home to Red Roof Inn St Louis - St Charles. Hollywood Casino Amphitheatre and Frenchtown Heritage Museum are cultural highlights, and some of the area's landmarks include Historic Main Street and Lewis & Clark Boathouse and Nature Center. Looking to enjoy an event or a game while in town? See what's happening at Family Arena or Centene Community Ice Center. Visit our St. Charles travel guide
Map
2010 Zumbehl Road, St. Charles, MO, 63303

What's nearby

  • Lindenwood University
    2 min drive - 1.3 miles
  • St Charles Convention Center
    2 min drive - 2.2 miles
  • Cave Spring Golf Center
    2 min drive - 1.6 miles
  • Kokomo Joe's Family Fun Center
    3 min drive - 2.6 miles
  • Ameristar Casino St. Charles
    4 min drive - 3.3 miles

Getting around

  • Kirkwood Station
    25 min drive
  • St. Louis Lambert Intl. Airport (STL)
    13 min drive

Restaurants

  • Chick-fil-A
    1 min walk
  • Circle K
    4 min drive
  • Culver's
    3 min drive
  • Raising Cane's Chicken Fingers
    4 min drive
  • McDonald's
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • At least 80% organic food
  • Built in 1986
  • Comprehensive food waste policy
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Red Roof Inn St Louis - St Charles pet-friendly?

Yes, this property allows pets with a maximum weight of up to 80 lbs per pet. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Red Roof Inn St Louis - St Charles?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Red Roof Inn St Louis - St Charles?

Check-out is at 11 AM.

Where is Red Roof Inn St Louis - St Charles located?

Situated in St. Charles, this hotel is within 3 mi (5 km) of Cave Spring Golf Center, Lindenwood University, and Jaycee Park. Kokomo Joe's Family Fun Center and St Charles Convention Center are also within 3 mi (5 km).

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Reviews

Red Roof Inn St Louis - St Charles Reviews

5.4

5.6

Cleanliness

7.2

Location

6.6

Staff & service

5.4

Property conditions & facilities
Rating 10 - Excellent. 95 out of 926 reviews
Rating 8 - Good. 193 out of 926 reviews
Rating 6 - Okay. 205 out of 926 reviews
Rating 4 - Poor. 195 out of 926 reviews
Rating 2 - Terrible. 238 out of 926 reviews

Reviews

Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was overbooked, was not incormed of this, paid for 3 rooms days ahead of time only to be told nothing was available upon arrival. Called a few hours before check in to confirm everything and was told everything was ready for my check in.
Stayed 1 night in Mar 2021
Verified review

8/10 Good

Verified traveler

Liked: Staff & service
All was fine except the rug looked like it had not been vacuumed and one of the beds had dirty sheet and pillow case. We changed it and then was fine.
Stayed 1 night in Mar 2021
Verified review

2/10 Terrible

Aran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always call hotel and confirm availability

Hotel was overbooked so I never got a room.
Stayed 1 night in Mar 2021
Verified review

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Blankets

The room was good but asked for blankets and they said they were short on blankets
Stayed 1 night in Feb 2021
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
The room was very dirty and so run down. The tub was dirty, holes in the wall, door looked like it had been kicked down a couple of times.
Stayed 1 night in Feb 2021
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Non-smoking rooms still smell of heavy cigarettes

We booked a non-smoking room. Went inside and the bed was unmade and food and bottles were on the desk as if someone was still staying in our room. Unclean and smelled like cigarette smoke. We changed rooms at the front desk and I made it really clear we could not have a smoking room or an old room that had been smoked in ever. Our second room smelled even worse and the cigarette smoke was so strong, it immediately saturated our clothing from only ten minutes in the room. We left and received refund. Front desk staff was very nice and apologetic
Stayed 1 night in Jan 2021
Verified review

4/10 Poor

Evan

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Unpleasant stay

Our stay was unpleasant at best. First, they couldn't find our reservation throigh hotels.com. Then, when we got to our room, the heat didn't work, which is ridiculous in thr middle of winter. We did get switched to a different room and received a discount thanks to Amber's exceptional customer service skills and friendly manner. But the heater should be checked regularly by their maintenance and this should never have occurred
Stayed 2 nights in Jan 2021
Verified review

6/10 Okay

Jeremiah

Disliked: Cleanliness, property conditions & facilities
Dirty rooms. Outdated heat source.
Stayed 2 nights in Jan 2021
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible, dont stay

The room was nasty. Not cleaned. Frudge smelled bad, microwabe had food splattered in it.
Stayed 1 night in Jan 2021
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gross

The first room i was givin the walls were stained and patched,the tv and phone did not work and just felt dirty the second room i was given the floors were dirty and the tub and shower were not cleaned overall it was gross I'll never recommend or stay there again.
Stayed 1 night in Jan 2021
Verified review

2/10 Terrible

Verified traveler

Unable to rest and relax for concern for property and self.
Stayed 1 night in Jan 2021
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities

Mix opinion of my stay.

The rooms air conditioner didn’t work so it was really hot in the room the bathroom was dirty to where there was a wash rag from previous people still in the room, the bed was awful and the pillows sucked. But the customer service was amazing other than a note on the door multiple times saying will be back in 20 minutes and it was almost an hour
Stayed 2 nights in Jan 2021
Verified review

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay no problems clean rooms
Stayed 1 night in Sep 2020
Verified review

8/10 Good

Margarita

Liked: Staff & service
The room was ok. It smelled like a cat or dog was in the room. Saw a roach crawling on the floor. The linen was cleaned. The floor could have been cleaner.
Stayed 2 nights in Nov 2020
Verified review

8/10 Good

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not have any toilet paper or the bar for it when I got there. Also, one coener of tje door the weather seal is gone.
Stayed 2 nights in Oct 2020
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

I'm dissapointed.

I do love this hotel. But when I got there, the room we were giving was occupied and we walked in on two people. They switched us to a different room which was infested with bugs. The second night we switched rooms, it was smaller and had no fridge or microwave and there were also some bugs but luckily it was much cleaner. For the price, normally Red Roof is a good cheap easy place to stay. But unfortunately the bugs and all that ruined my experience.
Stayed 1 night in Oct 2020
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Room was clean and convenient location. The bar lock was broken, so even if i used it, it wouldnt be secure.
Stayed 1 night in Oct 2020
Verified review

4/10 Poor

Robert

Liked: Staff & service
Disliked: Property conditions & facilities

SAVE YOUR MONEY - LOOK FOR SOMETHING ELSE

I have traveled between Florida and Colorado a couple times each year for 16 years and, without question, this was the most atrocious place I have ever stayed. The number of derelicts hanging around outside blaring music, smoking non-stop and just being loud throughout the night made it nearly impossible to sleep. At any time, I expected my car alarm to go off from a break in (as my car was full of items I was transporting). The property itself looked more like Section 8 housing with garbage on the stairs, a smell of cigarette smoke eveywhere around the building and just all around dirty. The young woman checking me in was extremely nice but, other than that, I would NEVER stay here again. Save your money. Look for something else!
Stayed 1 night in Sep 2020
Verified review

4/10 Poor

Marti

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not so good

Check was great. The room was not clean. It was humid and slimy feeling. Dirt in all the corners, no toilet paper, flies, nats and a grasshopper were in the room. Water pressure in the shower was good. The bar soap was like Lava brand soap (sand paper).
Stayed 1 night in Aug 2020
Verified review

2/10 Terrible

RedRoof

Disliked: Cleanliness, staff & service
Worst hotel ever! My reserved room was given away. Keys never worked! Very unorganized!
Stayed 2 nights in Aug 2020
Verified review

8/10 Good

Shonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would def stay again...

Staff was very friendly. Room was clean and spacious. The bed was so comfy!!
Stayed 1 night in Jul 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet..will definately book again. Also the place was peaceful
Stayed 1 night in Jul 2020
Verified review

2/10 Terrible

Tim

Disliked: Cleanliness, amenities, property conditions & facilities
It is pretty run down and unkempt. It was last minute so we stayed but I wish I hadn't. The air conditioning didn't work, the room was dirty--we had to have the staff come and clean the bathroom before we would stay, but it was still pretty gross. The pictures on the web make it look far nicer than it was. If you don't want to be grossed out, stay somewhere else.
Stayed 1 night in Jun 2020
Verified review

4/10 Poor

Scott

Disliked: Cleanliness, property conditions & facilities, room comfort
I just stopped here to sleep. My room was supposed to be a non smoking room but reeked of smoke. Also got bug bites while here. Wouldn’t recommend.
Stayed 1 night in Jun 2020
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Room wasn’t cleaned-still dirty clothes on the floor in the bathroom. The price was more than expected. Would not stay there again
Stayed 2 nights in Jun 2020