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Grand Jersey Hotel & Spa

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Luxury
5.0 star property
9.4

Exceptional

Serene elegance with stunning sea views

Beautifully situated near the town center, this hotel offers stunning sea views and a serene atmosphere. Unwind in the luxurious spa, enjoy the beautiful swimming pool, and savor an excellent breakfast buffet.

Popular amenities

  • Bar

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Classic Double Room, Sea View

Classic Double Room, Sea View | Premium bedding, in-room safe, individually decorated

Classic Double Room, Sea View

9.4 out of 10
Exceptional
(21 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 20 sq m
  • Beach view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room (may have frosted window)

Premium bedding, in-room safe, individually decorated

Classic Twin Room (may have frosted window)

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Ocean View

Superior Double Room, Ocean View | Premium bedding, in-room safe, individually decorated

Superior Double Room, Ocean View

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 20 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Double Room, Park View

Premium bedding, in-room safe, individually decorated

Classic Double Room, Park View

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 20 sq m
  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Classic Double

Small Classic Double | Premium bedding, in-room safe, individually decorated

Small Classic Double

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room (may have frosted Windows)

Premium bedding, in-room safe, individually decorated

Classic Double Room (may have frosted Windows)

9.6 out of 10
Exceptional
(16 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Ocean View

Deluxe Double Room, Ocean View | Premium bedding, in-room safe, individually decorated

Deluxe Double Room, Ocean View

9.0 out of 10
Wonderful
(29 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 20 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View

Suite, Ocean View | Premium bedding, in-room safe, individually decorated

Suite, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 40 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double or Twin Room, Park View

Deluxe Double or Twin Room, Park View | Premium bedding, in-room safe, individually decorated

Deluxe Double or Twin Room, Park View

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 20 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Map
Esplanade, St. Helier, Jersey, JE2 3QA

What's nearby

  • St. Helier Town Hall - 6 min walk - 0.4 miles
  • King Street - 8 min walk - 0.5 miles
  • Port of Jersey - 8 min walk - 0.5 miles
  • Elizabeth Castle - 9 min walk - 0.5 miles
  • St. Helier Central Market - 11 min walk - 0.6 miles

Getting around

  • Jersey (JER) - 14 min drive

Restaurants

  • ‪Cargo - ‬7 min walk
  • ‪Locke’s - ‬9 min walk
  • ‪KFC - ‬7 min walk
  • ‪spice of life - ‬7 min walk
  • ‪Shuga - ‬6 min walk

About this property

Grand Jersey Hotel & Spa

Luxury hotel near Port of Jersey
Consider a stay at Grand Jersey Hotel & Spa and take advantage of a terrace, dry cleaning/laundry services, and car rentals on site. Treat yourself to a body scrub, a body wrap, or a body treatment at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and British cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a health club.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Full breakfast (surcharge), an electric car charging station, and express check-out
  • Express check-in, a 24-hour front desk, and tour/ticket assistance
  • Guest reviews give top marks for the breakfast, helpful staff, and first-rate property condition
Room features
All 123 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and shower/tub combinations
  • 42-inch HDTVs with cable channels
  • Wardrobes/closets, refrigerators, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (GBP 6.66 per day)
  • Free self parking on site
  • Limited onsite parking (max 8 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 25 for adults and GBP 12.50 for children
  • 2 restaurants
  • A bar/lounge
  • Private picnics

Restaurants on site

  • Champagne Lounge
  • Tassili
  • Victoria's

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference center
  • Coworking space
  • Meeting rooms

Outdoors

  • Direct access to the beach
  • On the bay
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1890
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 25.00 for adults and GBP 12.50 for children
  • Nearby parking fee: GBP 6.66 per day(164 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 16 years old are allowed in the pool from 7 AM to 12:30 PM and from 2 PM to 7 PM.

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Jersey
Grand Jersey Hotel
Grand Jersey Hotel St. Helier
Grand Jersey St. Helier
Hotel Grand Jersey
Grand Jersey St Helier
Grand Jersey Hotel Spa
Grand Jersey Hotel & Spa Hotel
Grand Jersey Hotel & Spa St. Helier
Grand Jersey Hotel & Spa Hotel St. Helier

Frequently asked questions

Does Grand Jersey Hotel & Spa have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Grand Jersey Hotel & Spa pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of GBP 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Grand Jersey Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Grand Jersey Hotel & Spa?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Grand Jersey Hotel & Spa located?

Offering direct access to the beach, this St. Helier hotel is in the city center and within a 10-minute walk of St Aubin's Bay and Port of Jersey. Jersey Opera House and The Georgian House are also within 10 minutes.

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Grand Jersey Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 741 out of 1003 reviews
Rating 8 - Good. 198 out of 1003 reviews
Rating 6 - Okay. 43 out of 1003 reviews
Rating 4 - Poor. 12 out of 1003 reviews
Rating 2 - Terrible. 9 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

catherine

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect, staff very pleasant and helpful, rooms immaculate & food amazing
Stayed 3 nights in Nov 2025

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room, exceptional staff and fabulous breakfasts
Stayed 5 nights in Oct 2025

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay cannot fault the hotel in any way
Stayed 3 nights in Oct 2025

10/10 Excellent

Ian Stephen

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and all the staff were very friendly and helpful
Stayed 4 nights in Nov 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Staff attentive and accomodation clean and comfortable. Pool area was lovely too.
Stayed 7 nights in Oct 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location great service
Stayed 1 night in Oct 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, very much so excellent food excellent atmosphere good quality service overall
Stayed 1 night in Oct 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location friendly staff lovely stay
Stayed 4 nights in Aug 2025

10/10 Excellent

Clara Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly helpful staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Mr Kevin John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly and efficient staff. Breakfast choices has a great selection and even off the menu if required
Stayed 3 nights in Oct 2025

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top class hotel quality food service second to none. Great location opposite beach
Stayed 7 nights in Sep 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab staff, excellent breakfast buffet.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast comfortable hotel nice staff
Stayed 4 nights in Jul 2025

10/10 Excellent

Trudi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with great facilities. The staff were really helpful and friendly. We would definitely stay here again.
Stayed 5 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast selection. Staff went beyond five stars.
Stayed 7 nights in Oct 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An exceptional hotel - we had a wonderful stay
Stayed 6 nights in Aug 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location opposite the beach and castle. Short walk to shops and restaurants. Friendly, helpful staff and great food at the breakfast buffet.
Stayed 2 nights in Aug 2025

10/10 Excellent

Laura Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel will stay again

We booked the hotel last minute and what a find, it is beautiful and couldn't fault it, the staff were amazing and I will stay again
Stayed 3 nights in Aug 2025

10/10 Excellent

Philippa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very well situated near the bus station and city centre which was easily walkable
Stayed 3 nights in Jun 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Great hotel with super staff Lovely room Great breakfast
Stayed 4 nights in Apr 2025

10/10 Excellent

Kathy Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with incredible staff. We were made to feel so welcome. The breakfast was amazing with so much choice and all high quality. We thoroughly enjoyed our stay and didn’t want to leave!
Stayed 3 nights in Sep 2025

10/10 Excellent

mr blair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly attentive staff. Very good food and great location.
Stayed 3 nights in Aug 2025

10/10 Excellent

GRAHAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food and friendly staff
Stayed 5 nights in Jul 2025

10/10 Excellent

Betty

Liked: Cleanliness, amenities
Can’t fault anything
Stayed 3 nights in Oct 2025

10/10 Excellent

Mark James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and good breakfast
Stayed 3 nights in Aug 2025
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Policies

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