Stayed 2 nights, chosen for its location and reviews. Check-in was rough: I waited 15-20 minutes at the desk with luggage. Eventually a waitress standing there told me that it was a self check in and there should be a card on the second floor. She said in such of way that made me feel like it was obvious and I should have known this already. Found my Room #2 card, but the door code didn't work — I just turned the handle and it opened.
The room itself was lovely: Victorian furniture, unique art. Downsides were weak shower pressure and a loud AC unit. Since I couldn't find anyone to fix my door code, I left the room unlocked the whole stay.
Next morning, I went for a run, when I returned the door was locked - the front door code failed 3 times and triggered an alarm. No staff responded to my knocking. A passerby said the code hasn't worked in years — just push hard. I did and It opened.
I couldn't find anyone to ask for local recommendations. Later, a waitress in the lobby saw me eyeing the menu and told me they were "too busy" for supper, discouraging me from eating there. I went to Kennedy House instead, who were accommodating despite also being busy.
I left a note and a large tip for housekeeping asking for more water — they did not clean the room, tip untouched.
Overall, I never interacted with anyone who seemed to run the place. It was a beautiful house and room - at $300+/night, I expected a far more intimate, attended experience - it fell incredibly short.