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Marriott Springfield Downtown

Property class: 3.5

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Photo gallery for Marriott Springfield Downtown

A modern reception area with two reception desks, a seating area with armchairs and a sofa, and a large plant. - Marriott Springfield Downtown (Springfield)
Creator video - submitted by JetsettingJabber
A modern hotel lobby with a bar area, seating arrangements, and a staircase. - Marriott Springfield Downtown (Springfield)
A gym with various exercise equipment, large windows, and a view of buildings outside. - Marriott Springfield Downtown (Springfield)
A modern lounge area with a central fire feature, comfortable seating, and a staircase in the background. - Marriott Springfield Downtown (Springfield)
Located close to MGM Springfield and Naismith Memorial Basketball Hall of Fame, Marriott Springfield Downtown provides shopping on site, a garden, and dry cleaning/laundry services. The on-site American cuisine restaurant, Bridge22 Restaurant & Bar, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Club Room, 2 Queen Beds

A hotel room with a desk, two beds, a TV, and a window.

Club Room, 2 Queen Beds

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Club Room, 1 King Bed

A modern bedroom with a large bed, a small bedside table, a chair, and a floor lamp.

Club Room, 1 King Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

A modern bedroom with a large bed, a small bedside table, a chair, and a floor lamp.

Room, 1 King Bed

9.2 out of 10
Wonderful
(22 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

A hotel room with a desk, two beds, a TV, and a window.

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(22 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

A modern bedroom with a large bed, a small bedside table, a chair, and a floor lamp.

Room, 1 King Bed (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Hearing Accessible)

A modern bedroom with a large bed, a small bedside table, a chair, and a floor lamp.

Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

A modern bedroom with a large bed, a small bedside table, a chair, and a floor lamp.

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, Corner

A modern hotel room with a large bed, a bench, a wall art piece, and a view through sheer curtains.

Room, 1 Queen Bed, Corner

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

A modern hotel room with a grey sofa, two white tables, a small round table, and a grey armchair.

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds

A modern hotel room with a living area featuring a sofa set, a flat-screen TV mounted on a wooden panel, a small side table, and a large window with curtains.

Suite, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Metro Center, a neighborhood in Springfield, Marriott Springfield Downtown is in the entertainment district. Springfield Armory and Eastern States Exposition are notable landmarks, and travelers looking to shop may want to visit Holyoke Mall. Don't miss out on a visit to Six Flags New England. Spend some time exploring the area's activities, including golfing. Visit our Springfield travel guide
Map
2 Boland Way, Springfield, MA, 01115

What's nearby

  • A basketball court with spectators, a scoreboard, and a wall of portraits.
    Naismith Memorial Basketball Hall of Fame
    14 min walk - 0.8 miles
  • MassMutual Center
    3 min walk - 0.2 miles
  • MGM Springfield
    6 min walk - 0.4 miles
  • Springfield Museums
    8 min walk - 0.5 miles
  • Dr. Seuss National Memorial
    8 min walk - 0.5 miles

Getting around

  • Springfield Union Station
    9 min walk
  • Bradley Intl. Airport (BDL)
    21 min drive

Restaurants

  • White Lion Brewing
    3 min walk
  • Mamou
    6 min walk
  • Student Prince
    4 min walk
  • Panjabi Tadka
    6 min walk
  • Nadim's Downtown Mediterranean Grill
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bridge22 Restaurant & Bar
  • Currents

Things to do

  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room crib
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 13 meeting rooms
  • 24-hour business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Ballroom
  • Banquet hall
  • Built in 1971
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic drinking straws available
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 20 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0005772810
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 6:00 AM to 10:00 PM
Parking height restrictions apply

Frequently asked questions

Does Marriott Springfield Downtown have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Marriott Springfield Downtown pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for USD 20 per day.

What time is check-in at Marriott Springfield Downtown?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Marriott Springfield Downtown?

Check-out is at 11:00 AM.

Where is Marriott Springfield Downtown located?

Located in Metro Center, this hotel is within a 15-minute walk of MGM Springfield and Naismith Memorial Basketball Hall of Fame. Springfield Armory and Forest Park are also within 3 mi (5 km). Springfield Union Station is 9 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Marriott Springfield Downtown Reviews

8.0

Very Good

8.4

Cleanliness

7.6

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 435 out of 1005 reviews
Rating 8 - Good. 296 out of 1005 reviews
Rating 6 - Okay. 145 out of 1005 reviews
Rating 4 - Poor. 70 out of 1005 reviews
Rating 2 - Terrible. 59 out of 1005 reviews

Reviews

Verified review

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were amazing on arrival
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the bed was comfortable. Very convenient location. The parking garage and directions to enter the hotel were not marked out clearly.
Stayed 1 night in May 2026
Verified review

8/10 Good

tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in downtown, pool was good size but could he tough for some to access as only a ladder for entrance and exit. Overall clean and enjoyable stay
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
The day was amazing. The room was spotless. The staff was very helpful and kind.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

June

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff! Will definitely be back!
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Pleas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was okay, the only thing was that the room was too cool and wasn't able to adjust the thermostat. Front desk tried to walk me through adjusting the thermostat but was unsuccessful. Also the refrigerator didn't keep food cold, fortunately management was able to accommodate me and guest with a complimentary breakfast.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

daniel

Liked: Cleanliness, amenities, property conditions & facilities
Very Clean and Great Staff.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Cheryl

Liked: Cleanliness, property conditions & facilities
While the hotel rooms were clean, the noise was almost unbearable. We booked the hotel for one night so that my daughter could take an early morning test in Springfield. When we checked in, it was so loud from the bar/restaurant that I could barely even hear the desk clerk. Then we stayed on the 16th floor and there were loud voices and teenagers (or maybe adults) in the hallway until around 3am. Lastly, the HVAC wasn't turned on when we arrived so it was 77 degrees in the room. When I turned it on, it made a loud noise the entire time it was running. After a few hours it got down to 72 degrees and I had to turn it off because it was so loud and we really needed to sleep. I wouldn't recommend staying here if you need a good night of sleep.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Neslly

Liked: Cleanliness, staff & service, property conditions & facilities
Great and friendly staff, very accommodating!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Awildo

It was nice and updated. Staff was amazing.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and staff courtious. I did arrive late and wish the kitchen and bar stayed open later.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Matthew

Great location to MGM
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was cooked perfectly. Coffee not too strong not too weak. All the staff we encountered were very polite. Check in was a little had to understand because of the accent. Bar/restaurant closes a 11pm, just as we walked in from a concert. Nothing within walking distance was open at that time to eat.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay staff were friendly and helpful
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Jennifer

Sisters weekend

The room was very clean, our check in was fast and easy and staff was friendly
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff, easy parking, and walkable
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome from the check in to the parking
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and up to date hotel. Definitely recommend staying at this location.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Tasha

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent room and restaurant. Parking is convenient as well.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Good if you're in town for a business trip but not if you're on vacation. We were looking for something a little more lively and switched to the MGM nearby. but this hotel is perfect if you're looking for something more low-key - nice clean rooms, breakfast buffet and great gym.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Duvan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was excellent and all the employees very professional and friendly.
Stayed 1 night in May 2024
Verified review

8/10 Good

Cynthia

Liked: Staff & service, amenities
Convenient and nice staff
Stayed 1 night in Mar 2025