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Sheraton Springfield Monarch Place Hotel

Property class: 3.5

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Photo gallery for Sheraton Springfield Monarch Place Hotel

An indoor swimming pool with clear glass ceilings, sunlit interior, and lounge chairs along the sides. - Sheraton Springfield Monarch Place Hotel (Springfield)
A lobby with a reception desk, seating area, and artwork on the walls. - Sheraton Springfield Monarch Place Hotel (Springfield)
A restaurant with wooden tables and chairs, hanging pendant lights, and sports memorabilia on the walls. - Sheraton Springfield Monarch Place Hotel (Springfield)
A multi-level hotel lobby with a central staircase, decorative murals, and a chandelier. - Sheraton Springfield Monarch Place Hotel (Springfield)
A room with three framed autumn tree paintings on the wall, two brown sofas with red and orange cushions, and a patterned carpet. - Sheraton Springfield Monarch Place Hotel (Springfield)
MGM Springfield and Naismith Memorial Basketball Hall of Fame are located near Sheraton Springfield Monarch Place Hotel, which provides a terrace, a garden, and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, dinner, kids' meals, and American cuisine. Free in-room WiFi is available to all guests, along with a bar and a gym.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Room, 1 King Bed

A hotel room with a large bed, two bedside lamps, a desk with a chair, a television, and a view of the city through the windows.

Room, 1 King Bed

8.4 out of 10
Very good
(21 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a TV, a chair, and a small table with lamps.

Room, 2 Queen Beds

8.0 out of 10
Very good
(20 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed

A hotel room with a bed, a desk with a TV, a sofa, a small table, and a view of the city through large windows.

Room, 1 King Bed

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Corner

A hotel room with a bed, a desk with a TV, a sofa, a small table, and a view of the city through large windows.

Room, 1 King Bed, Corner

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a TV, a desk, and a view of the city.

Room, 2 Queen Beds

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Corner

A hotel room with a large bed, two bedside lamps, a desk with a chair, a television, and a view of the city through the windows.

Room, 1 King Bed, Corner

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 1 King Bed

A hotel room with a large bed, a desk with a TV, a sofa, and a view of the city.

Club Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 2 Queen Beds

A hotel room with two beds, a desk with a TV, a chair, a window with curtains, and a view of the city.

Club Room, 2 Queen Beds

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, City View

A hotel room with a sofa, two armchairs, a desk, a television, and a lamp.

Junior Suite, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Suite, 1 King Bed, City View

A hotel room with a sofa, two armchairs, a desk, a television, and a lamp.

Club Suite, 1 King Bed, City View

  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite, 1 King Bed, City View

A living room with a fireplace, two armchairs, a sofa, a television, and a lamp.

Presidential Suite, 1 King Bed, City View

  • City view
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, City View, Corner

A hotel room with a bed, a desk, a chair, a television, and a microwave.

Suite, 1 King Bed, City View, Corner

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Suite, 1 King Bed, City View, Corner

A hotel room with a bed, bedside tables, a desk, a kitchenette, and a wardrobe.

Club Suite, 1 King Bed, City View, Corner

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

A hotel room with a bed, a desk with a TV, a sofa, a small table, and a view of the city through large windows.

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

A hotel room with a bed, a desk with a TV, a sofa, a small table, and a view of the city through large windows.

Room, 1 King Bed (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, two bedside lamps, a desk with a chair, a television, and a view of the city through the windows.

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

A hotel room with a large bed, two bedside lamps, a desk with a chair, a television, and a view of the city through the windows.

Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

A hotel room with two beds, a TV, a chair, and a small table with lamps.

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

A hotel room with two beds, a TV, a chair, and a small table with lamps.

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located on a river, Sheraton Springfield Monarch Place Hotel is in Metro Center neighborhood and is connected to a shopping center. Some of the area's popular attractions include Naismith Memorial Basketball Hall of Fame and Six Flags New England. Looking to enjoy an event or a game while in town? See what's happening at Eastern States Exposition or MassMutual Center. Spend some time exploring the area's activities, including golfing. Visit our Springfield travel guide
Map
1 Monarch Place, Springfield, MA, 01144

What's nearby

  • A basketball court with spectators, a scoreboard, and a wall of portraits.
    Naismith Memorial Basketball Hall of Fame
    13 min walk - 0.7 miles
  • MassMutual Center
    3 min walk - 0.2 miles
  • MGM Springfield
    5 min walk - 0.3 miles
  • Springfield Museums
    8 min walk - 0.5 miles
  • Dr. Seuss National Memorial
    8 min walk - 0.5 miles

Getting around

  • Springfield Union Station
    9 min walk
  • Bradley Intl. Airport (BDL)
    22 min drive

Restaurants

  • White Lion Brewing
    3 min walk
  • Mamou
    7 min walk
  • Student Prince
    4 min walk
  • Panjabi Tadka
    6 min walk
  • Nadim's Downtown Mediterranean Grill
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 19.95 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15.95 to 22.95 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • MVP.pub
  • PICKS Restaurant
  • Starbucks Coffee

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (37,997 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 500.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 0.5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15.95 to 22.95 per person
  • Covered self parking fee: USD 19.95 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 500.00 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0004052812
This property accepts credit cards and debit cards
Safety features at this property include a deadbolt lock
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Sheraton Springfield Monarch Place Hotel have a pool?

Yes, this property has an indoor pool.

Is Sheraton Springfield Monarch Place Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 19.95 per night.

What time is check-in at Sheraton Springfield Monarch Place Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Sheraton Springfield Monarch Place Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Sheraton Springfield Monarch Place Hotel located?

Located in Metro Center, this hotel is within a 10-minute walk of CityStage Symphony Hall and MGM Springfield. Connecticut River and Hampden Law Library are also within 10 minutes. Springfield Union Station is 9 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton Springfield Monarch Place Hotel Reviews

8.0

Very Good

8.6

Cleanliness

7.6

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 419 out of 1001 reviews
Rating 8 - Good. 335 out of 1001 reviews
Rating 6 - Okay. 126 out of 1001 reviews
Rating 4 - Poor. 59 out of 1001 reviews
Rating 2 - Terrible. 62 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, great location, wonderful staff.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Tammy

Liked: Cleanliness, property conditions & facilities
Customer service was great and hotel was very clean, also the location was convenient for our stay!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
wonderful helpful friendly staff, clean and location was great
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Carla

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was the best, friendly staff!!
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Nicole

Liked: Cleanliness, property conditions & facilities
Decent Dining options, environment was a better experience compared to other places I have stayed in the area.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
clean room, super friendly staff.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room and large bathroom. Very comfy bed. Big desk for your computer. Room was near the highway but it was quieter than I expected…not really an issue. Had a good one-night stay.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Nina

Liked: Staff & service
Disliked: Property conditions & facilities
The staff are wonderful, kind and attentive. However the hotel is pretty run down, and their food quality leaves a lot to be desired.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Kendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, the rooms were comfortable. The staff was very friendly. We didn’t make it to the pool. The buffet was actually great but the pub was disappointing. They had a set menu with very limited options. It would be nice to have more options than just sandwiches.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Kory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable and lots of things to do in the area.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, property conditions & facilities
Very friendly efficient staff!!
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Gerald

Liked: Cleanliness, staff & service, amenities
The staff was friendly and helpful. The problem was with the room. The thermostat was not working properly so it was reaching 71° in the room even though it was set well below that. In addition, the sink was clogged. In short, a decent hotel which needs some upgrades.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Ronnie

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and very quiet and the staff was very pleasant and helpful
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Allen

Great restaurant with reasonably priced food and great wait staff.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service
Clean room, beds are comfortable, nice shower with strong stream of water. Property perhaps a bit dated, but I love the 70s-80s vibe of the center atrium hotel with all the room entrances open to the atrium.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Judi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a quick trip but staff where friendly , rooms clean
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very comfortable. Staff extremely helpful and friendly.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are amazing and the facility was comfortable and clean.
Stayed 4 nights in Nov 2023
Verified review

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located and very nicely kept property. The staff were very cordial and helpful.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very, very friendly staff.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and the facility was extremely clean. I would highly recommend this hotel to anyone looking to stay in the area.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints room was clean, hotel was quiet, big heated pool with nice outdoor sitting area.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely Comfortable.

Luxurious bed!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Love the hotel and my kids to especially the pool in the gym The people from the housekeeping, they were real nice
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service thanks again!
Stayed 1 night in Jul 2025