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Quality Inn & Suites

Property class: 2.5

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Photo gallery for Quality Inn & Suites

A spacious living area with a fireplace, comfortable seating, and a kitchen in the background. - Quality Inn & Suites (Springfield)
A cozy living room with a fireplace, comfortable seating, a flat-screen TV, and a bookshelf. - Quality Inn & Suites (Springfield)
A hotel room with a bed, bedside table, lamp, and a television. - Quality Inn & Suites (Springfield)
A building with a covered entrance, brick walls, and a yellow facade. - Quality Inn & Suites (Springfield)
A reception area with a stone wall, a reception desk, a plant, and a signboard. - Quality Inn & Suites (Springfield)
You can look forward to a free breakfast buffet, laundry facilities, and a business center at Quality Inn & Suites. Stay connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a wooden headboard, a framed abstract painting, a lamp, a chair, and a telephone on a nightstand.

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(38 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk with a television, a chair, a desk lamp, and a nightstand with a lamp.

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(52 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk with a computer, a television, and a minibar.

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk with a television, a door, and a wall-mounted lamp.

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a desk with a television, a chair, a desk lamp, and a nightstand with a lamp.

Room, 2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Springfield, Quality Inn & Suites is in the entertainment district. Wonders of Wildlife Museum & Aquarium and Springfield Conservation Nature Center are local attractions and those in the mood for shopping can visit Bass Pro Shops Outdoor World and Battlefield Mall. Discovery Center of Springfield and 1984 Arcade are also worth visiting. Visit our Springfield travel guide
Map
3930 S Overland Ave, Springfield, MO, 65807

What's nearby

  • A branch with pink and white flowers, surrounded by green foliage and grass.
    Nathanael Greene/Close Memorial Park
    4 min drive - 2.7 miles
  • A clear stream with a gravel bed, surrounded by dense green foliage and trees.
    Springfield Conservation Nature Center
    6 min drive - 6.5 miles
  • Trail of Tears National Historic Trail
    2 min drive - 1.8 miles
  • Missouri Institute of Natural Science
    5 min drive - 3.8 miles
  • Battlefield Mall
    7 min drive - 5.8 miles

Getting around

  • Springfield-Branson National Airport (SGF)
    17 min drive

Restaurants

  • Pasta Express
    4 min drive
  • Sonic Drive-In
    3 min drive
  • Braum's
    3 min drive
  • McDonald's
    3 min drive
  • Starbucks
    19 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not accept prepaid credit, debit, or gift cards for all bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 35 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per day
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 45 mi (72 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Frequently asked questions

Does Quality Inn & Suites have a pool?

Yes, this property has an indoor pool.

Is Quality Inn & Suites pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 35 lbs per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Quality Inn & Suites?

Check-out is at 11 AM.

Where is Quality Inn & Suites located?

Situated in the entertainment district, this hotel is within 3 mi (5 km) of Trail of Tears National Historic Trail, Nathanael Greene/Close Memorial Park, and Mizumoto Japanese Stroll Garden. Hulston Cancer Center and Wheeler Heart and Vascular Center are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quality Inn & Suites Reviews

8.2

Very Good

8.4

Cleanliness

8.8

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 388 out of 878 reviews
Rating 8 - Good. 266 out of 878 reviews
Rating 6 - Okay. 118 out of 878 reviews
Rating 4 - Poor. 55 out of 878 reviews
Rating 2 - Terrible. 51 out of 878 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, amenities
The hotel room was clean. That’s all I really need.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got there late and left early but the room was clean comfortable and the staff was helpful.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stop there when in Springfield everyone is always nice and the property is clean, rooms are well taken care of
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Did not see/ feel a single bug. No elevator, only stairs. I appreciate there were 4 pillows on each queen bed. Free breakfast buffet got me on the road that much faster. They charged my card at check in, so I just had to return my keys at check-out
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is well taken care of, has a heated pool, a washer and dryer and staff is very helpful, friendly, and takes care of any questions you have
Stayed 5 nights in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service
The morning employees were all very nice. There was a musty smell in my room. Breakfast was good. Well maintained.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean. The daily breakfast was well stocked with a variety of choices including hot items. Parking and access was wonderful. Staff were all fri endly and helpful. I would definitely stay again when visiting the area. The only area I would consider negative is the fact that there is no elevator which is a consideration for guests with mobility issues and there were areas of the building that are showing the age of the building.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, parking, and clean room.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a very good breakfast. Their staff is amazing. Their housekeeping stays in order and on top of things they are great with children. They’re great with pets. They are very amazing place. I would recommend them to anybody that is wanting a peaceful place to stay.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel with nice free breakfast. Extremely friendly staff. The rooms were large and vey clean. Free parking was convenient. The rooms have the older model air conditioning floor units but worked very well. I would definitely recommend staying here.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
The breakfast was great! Room smelled musty and felt very humid but the air conditioning in the room was running and it was pouring outside. Not bad for a one night stay.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good location. Not too noisy but next to the freeway. Bland free breakfast. Has a small indoor pool.
Stayed 13 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service
I stay here for the lower cost and its location. The facility its self is older but the room was good size and clean.
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Liked: Amenities
Disliked: Cleanliness
First room they assigned was already occupied second room the sheets on the bed were dirty but didn’t know until morning. Upon arrival I enjoyed the pool then we went out to eat. Once back I fell asleep reading without turning down the bed. In the morning I noticed a stain on the top sheet then noticed the fitted sheet. Gross!!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room! It was very clean and well kept, many thanks to all of their staff! God is good 💖
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Amenities
The location was perfect for our trip.
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
For starters, the pool was nice, good water pressure in the showers and this is one of the cheapest options in the area. The down sides: There is not an elevator which was difficult for older and injured travel companions(admittedly our fault for assuming and should have booked lower level just in case). Both rooms I booked were gross. Black gunk in the ac, half of the bedding was not clean and I dont mean stains or wear over time. The floors were at most hastly vaccumed. One room had gum stuck to the front of the desk.I would like to assume i just caught this hotel on a bad week.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean room, easy check-in.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Perfect room
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pet friendly hotel close to major roads. Great little pub (awesome burgers) within walking distance.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff was attentive and helpful. We would stay here again. Price was reasonable.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Amenities
Our bed was very comfortable and we all loved hot tub very clean and temperature was perfect.
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Room was clean and bed comfortable
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean and well maintained , parking o.k decent free breakfast , rooms good size . Bathroom good ample water pressure etc for the shower
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Courteous staff. Clean room.
Stayed 1 night in Jan 2026