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Quality Inn & Suites

Property class: 2.5

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Photo gallery for Quality Inn & Suites

A spacious living area with a fireplace, comfortable seating, and a kitchen in the background. - Quality Inn & Suites (Springfield)
A building with a covered entrance, brick walls, and a yellow facade. - Quality Inn & Suites (Springfield)
A reception area with a stone wall, a reception desk, a plant, and a signboard. - Quality Inn & Suites (Springfield)
A cozy living room with a fireplace, comfortable seating, a flat-screen TV, and a bookshelf. - Quality Inn & Suites (Springfield)
A hotel room with a bed, bedside table, lamp, and a television. - Quality Inn & Suites (Springfield)
You can look forward to a free breakfast buffet, laundry facilities, and a business center at Quality Inn & Suites. Stay connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a wooden headboard, a framed abstract painting, a lamp, a chair, and a telephone on a nightstand.

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(36 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk with a television, a chair, a desk lamp, and a nightstand with a lamp.

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(49 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed, Nonsmoking

A hotel room with a bed, two bedside tables, a chair, and a red accent wall.

1 King Bed, Nonsmoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk with a computer, a television, and a minibar.

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk with a television, a door, and a wall-mounted lamp.

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a desk with a television, a chair, a desk lamp, and a nightstand with a lamp.

Room, 2 Queen Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a chair, a desk with a lamp, and a framed picture on the wall.

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a nightstand with a lamp, and two framed pictures on the wall.

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Springfield, Quality Inn & Suites is in the entertainment district. Wonders of Wildlife Museum & Aquarium and Springfield Conservation Nature Center are local attractions and those in the mood for shopping can visit Bass Pro Shops Outdoor World and Battlefield Mall. Discovery Center of Springfield and 1984 Arcade are also worth visiting. Visit our Springfield travel guide
Map
3930 S Overland Ave, Springfield, MO, 65807

What's nearby

  • A branch with pink and white flowers, surrounded by green foliage and grass.
    Nathanael Greene/Close Memorial Park
    4 min drive - 2.7 miles
  • Trail of Tears National Historic Trail
    2 min drive - 1.8 miles
  • Battlefield Mall
    7 min drive - 5.8 miles
  • Bass Pro Shops Outdoor World
    8 min drive - 4.7 miles
  • Wonders of Wildlife Museum & Aquarium
    8 min drive - 4.7 miles

Getting around

  • Springfield-Branson National Airport (SGF)
    17 min drive

Restaurants

  • Pasta Express
    4 min drive
  • Sonic Drive-In
    3 min drive
  • McDonald's
    3 min drive
  • Braum's
    3 min drive
  • Taco Bell
    2 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not accept prepaid credit, debit, or gift cards for all bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 35 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 45 mi (72 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Frequently asked questions

Does Quality Inn & Suites have a pool?

Yes, this property has an indoor pool.

Is Quality Inn & Suites pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 35 lbs per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Quality Inn & Suites?

Check-out is at 11 AM.

Where is Quality Inn & Suites located?

Situated in the entertainment district, this hotel is within 3 mi (5 km) of Trail of Tears National Historic Trail, Nathanael Greene/Close Memorial Park, and Mizumoto Japanese Stroll Garden. Hulston Cancer Center and Wheeler Heart and Vascular Center are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quality Inn & Suites Reviews

8.2

Very Good

8.4

Cleanliness

8.8

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 376 out of 847 reviews
Rating 8 - Good. 257 out of 847 reviews
Rating 6 - Okay. 115 out of 847 reviews
Rating 4 - Poor. 50 out of 847 reviews
Rating 2 - Terrible. 49 out of 847 reviews

Reviews

Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stop there when in Springfield everyone is always nice and the property is clean, rooms are well taken care of
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is well taken care of, has a heated pool, a washer and dryer and staff is very helpful, friendly, and takes care of any questions you have
Stayed 5 nights in Aug 2026
Verified review

6/10 Okay

Rebecca

Liked: Staff & service
The morning employees were all very nice. There was a musty smell in my room. Breakfast was good. Well maintained.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean. The daily breakfast was well stocked with a variety of choices including hot items. Parking and access was wonderful. Staff were all fri endly and helpful. I would definitely stay again when visiting the area. The only area I would consider negative is the fact that there is no elevator which is a consideration for guests with mobility issues and there were areas of the building that are showing the age of the building.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Kaylee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a very good breakfast. Their staff is amazing. Their housekeeping stays in order and on top of things they are great with children. They’re great with pets. They are very amazing place. I would recommend them to anybody that is wanting a peaceful place to stay.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Billie

Liked: Staff & service, amenities, property conditions & facilities
The breakfast was great! Room smelled musty and felt very humid but the air conditioning in the room was running and it was pouring outside. Not bad for a one night stay.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

David G

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good location. Not too noisy but next to the freeway. Bland free breakfast. Has a small indoor pool.
Stayed 13 nights in May 2026
Verified review

4/10 Poor

Justice

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
For starters, the pool was nice, good water pressure in the showers and this is one of the cheapest options in the area. The down sides: There is not an elevator which was difficult for older and injured travel companions(admittedly our fault for assuming and should have booked lower level just in case). Both rooms I booked were gross. Black gunk in the ac, half of the bedding was not clean and I dont mean stains or wear over time. The floors were at most hastly vaccumed. One room had gum stuck to the front of the desk.I would like to assume i just caught this hotel on a bad week.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Robert

Liked: Staff & service
I stay here for the lower cost and its location. The facility its self is older but the room was good size and clean.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room! It was very clean and well kept, many thanks to all of their staff! God is good 💖
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Katey

Liked: Cleanliness, staff & service, amenities
Perfect room
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Benna

Liked: Amenities
The location was perfect for our trip.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean room, easy check-in.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Phil-Trish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pet friendly hotel close to major roads. Great little pub (awesome burgers) within walking distance.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff was attentive and helpful. We would stay here again. Price was reasonable.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities
Courteous staff. Clean room.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Michael

Room was clean and bed comfortable
Stayed 1 night in Oct 2025
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Clean and well maintained , parking o.k decent free breakfast , rooms good size . Bathroom good ample water pressure etc for the shower
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Viosha

Liked: Amenities
Our bed was very comfortable and we all loved hot tub very clean and temperature was perfect.
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities
Clean room. Easy parking. Excellent customer service. Hot water with solid water pressure in the showers. Microwave and fridge were nice and quiet. Large TV. Many channels. Beautiful and clean bathroom. White sheets. Fluffy pillows. Comfy bed. I had to leave early so I could not have breakfast, but the lobby area was clean with no visible debris.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Stairs could use a vacuuming, and bed was uncomfortable. Location was convenient for me; breakfast was good and had nice conversation with an older gentleman staying there.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to spend the night. Comfortable bed and good breakfast.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

John Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
never had need to use on vacation. Everything we needed to shop or eat was within short driving distance
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Really great breakfast. Room was clean neat and nice. Great location. Very helpful staff.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Room is nice, clean, and spacious. Staff was pleasant and welcoming. Lobby was clean and not cluttered.
Stayed 1 night in Aug 2025