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Quality Inn & Suites Northampton - Amherst

Property class: 2.5

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Photo gallery for Quality Inn & Suites Northampton - Amherst

A modern restaurant with high tables and bar stools, a fireplace, and a TV mounted on the wall. - Quality Inn & Suites Northampton - Amherst (Northampton)
A hotel room with two beds, a microwave, a small table with a phone and a coffee maker, a sink, and a large window with curtains. - Quality Inn & Suites Northampton - Amherst (Northampton)
A hotel lobby with a reception desk, seating area, and a large aquarium. - Quality Inn & Suites Northampton - Amherst (Northampton)
A vending machine stocked with snacks and beverages, and shelves with packaged goods. - Quality Inn & Suites Northampton - Amherst (Northampton)
A room with a grey sofa, a small table, a lamp, a door, and a framed abstract artwork on the wall. - Quality Inn & Suites Northampton - Amherst (Northampton)
At Quality Inn & Suites Northampton - Amherst, you can look forward to free to-go breakfast, a bowling alley, and dry cleaning/laundry services. In addition to a gym and a business center, guests can connect to free in-room WiFi.

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a chair, a nightstand with a lamp, and a wall-mounted phone.

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, and a lamp.

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(43 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a microwave, a small table with a phone and a coffee maker, a sink, and a large window with curtains.

Deluxe Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a bed, a desk with a chair, a sofa, a TV, and a lamp.

Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Efficiency)

A hotel room with two beds, a nightstand with lamps, a framed picture on the wall, and a carpeted floor.

Suite, Multiple Beds, Accessible, Non Smoking (Efficiency)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Exterior Corridor)

A living room with a sofa, a coffee table, a TV, and a kitchen area with a refrigerator and sink.

Suite, 1 King Bed with Sofa bed, Non Smoking (Exterior Corridor)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Exterior Corridor)

A hotel room with a bed, a desk, a chair, a sofa, a small table, a lamp, a TV, and a microwave.

Room, 1 King Bed with Sofa bed, Non Smoking (Exterior Corridor)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite, Multiple Beds, Non Smoking

A hotel room with two beds, a desk with a television, a dresser, a chair, a desk lamp, and a mirror.

Junior Suite, Multiple Beds, Non Smoking

  • 31 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk with a television, a dresser, a chair, a desk lamp, and a mirror.

Suite, 2 Queen Beds, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a small kitchenette, a TV, and a bedside table.

Deluxe Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for 2 Queen Beds, Nonsmoking

A hotel room with a large bed, two bedside tables, a lamp on each table, and a window with curtains.

2 Queen Beds, Nonsmoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, two bedside lamps, a chair, an air conditioning unit, and a door with a lock.

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a chair, a nightstand with a lamp, and a wall-mounted phone.

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(32 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Non Smoking

A hotel room with two beds, a nightstand with lamps, a framed picture on the wall, and a carpeted floor.

Suite, Multiple Beds, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Northampton, Quality Inn & Suites Northampton - Amherst is in the entertainment district and near the airport. Academy of Music Theater and Don Muller Gallery are cultural highlights, and some of the area's attractions include Spare Time Bowling and Northampton Center For The Arts. Looking to enjoy an event or a game while in town? See what's happening at Look Memorial Park Tennis Center or Warren McGuirk Alumni Stadium. Spend some time exploring the area's activities, including winery tours. Visit our Northampton travel guide
Map
117 Conz St, Northampton, MA, 01060

What's nearby

  • A large brick building with a central entrance, columns, and a triangular pediment.
    Smith College
    14 min walk - 0.8 miles
  • Ornate architectural details, including columns and decorative moldings.
    Academy of Music Theater
    14 min walk - 0.8 miles
  • A red covered bridge over a small stream, surrounded by trees and a stone wall.
    Historic Northampton
    16 min walk - 0.9 miles
  • Northampton Center For The Arts
    11 min walk - 0.6 miles
  • Smith College Botanic Garden
    3 min drive - 1.2 miles

Getting around

  • Northampton Station
    12 min walk
  • Bradley Intl. Airport (BDL)
    41 min drive

Restaurants

  • Northampton Brewery
    11 min walk
  • Yokohama Ramen
    13 min walk
  • T. Roots
    13 min walk
  • Ye Ol' Watering Hole & Beer Can Museum
    7 min walk
  • Tellus & The Satellite Bar
    12 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Bowling alley
  • Gym

Family friendly

  • Bowling alley
  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1980
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per stay
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0014082140
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Quality Inn & Suites Northampton - Amherst pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites Northampton - Amherst?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Quality Inn & Suites Northampton - Amherst?

Check-out is at 11 AM.

Where is Quality Inn & Suites Northampton - Amherst located?

Situated near the airport, this hotel is within a 15-minute walk of Spare Time Bowling, Smith College, and Academy of Music Theater. Don Muller Gallery and Northampton Center For The Arts are also within 15 minutes. Northampton Station is 12 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quality Inn & Suites Northampton - Amherst Reviews

7.2

Good

7.6

Cleanliness

8.4

Location

8.4

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 297 out of 1003 reviews
Rating 8 - Good. 282 out of 1003 reviews
Rating 6 - Okay. 196 out of 1003 reviews
Rating 4 - Poor. 116 out of 1003 reviews
Rating 2 - Terrible. 112 out of 1003 reviews

Reviews

Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Great beds very comfy... shower so so...but overall not bad.
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Laura

Liked: Cleanliness
Easy location. No frills. Comfy bed. The room was clean and cool.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Cheri

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff here were amazing, doing their best to accommodate guests during a very busy weekend. Otherwise, there was missing grout in the bathroom tiles, pilling on the carpet and a bug in the sink.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Great except the pool was closed 🙁
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities
Recently renovated Very helpful staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff was friendly.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and clean room.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful, the breakfast was great and we had a great experience here. The suite was bigger than I expected and we loved it. We will rent it again in the future
Stayed 2 nights in May 2026
Verified review

8/10 Good

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast area was clean with tasty coffee and "real brewed" decaf was appreciated. Staff were friendly and helpful with directions.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. No noise pleasant but the stairs were a bit hard to negotiate.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Scot

Liked: Staff & service
Most of the hotel has rooms opening to the outside, with a smaller section that has interior hallways. The rooms are dated, but functional. The lobby has clearly been updated, but the rooms have not. Everything worked and the room was large, but it definitely had a run-down feel to it. Staff were great.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Meghan

Liked: Staff & service, amenities
We checked in on Thursday and the staff were absolutely amazing. Very helpful and informative. The rooms are in need of updating, but the beds were clean. The staff made our visit delightful and deserve an applause.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Yvonne

Disliked: Property conditions & facilities
Convenient location but otherwise really overpriced for a mediocre hotel room. The bed was comfortable enough. The ac, bathroom light, and TV weren’t working properly. The minifridge had the freezer compartment torn out. The shower worked okay but needs a serious update. The toiletries were very much bottom of the line.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
clean room, nice staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Great room, very clean and welcoming, helpful staff. Breakfast was pretty good too!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and the rooms were well decorated and spacious. The breakfast left a little to be desired, but we made due.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

RAYMAN

Liked: Cleanliness, amenities, property conditions & facilities
I really liked the location and the convenience of the surrounding area. However, I was very disappointed with the maintenance and follow-up from the staff. There was no maintenance person onsite after about 5:30 p.m., and we did not receive any follow-up regarding the issue with the door locks. As a result, we were unable to feel secure knowing that the main door was not properly locking, and we slept very uncomfortably throughout the entire night. Additionally, there was a horrible smell throughout the entire three-story building, which significantly impacted our overall experience. While the location was convenient, the lack of assistance with a serious security concern and the unpleasant smell made our stay very uncomfortable.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great and the room was well appointed and clean.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Maryanne

Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely friendly and helpful!!
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Brian

Liked: Cleanliness, staff & service
The person at check in was extremely helpful (wish I remembered her name). Room was also comfortable and clean.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
The location was conveniently located. Pricing was good. The room was clean, and the bedding very comfortable. A gap over the door allowed cold air into the room and the carpet needs replacing. Was a fine option for our travels.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Very clean, quiet and comfortable
Stayed 1 night in Jan 2026
Verified review

8/10 Good

kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the stay. Room was clean, quiet. Staff polite and friendly. The only thing I'd change is whatever cleaning produce they use, the smell was unpleasant. Otherwise I'd recommend it, but give a heads up to bring room freshener spray. Will book again.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Courteous and attentive staff, clean room that was up to date with just a few signs of minor wear. VERY comfortable bed! Surprisingly quiet given the location on a main street, very convenient to downtown (.6 miles, walkable).
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very comfy but tub was not fillable except by the shower. There was no decaf coffee available. The person at the desk sait it was being made but it never showed up,
Stayed 1 night in May 2026