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Hotel UMass

Property class: 2.5

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Photo gallery for Hotel UMass

A modern living room with a fireplace, red curtains, and a wooden dining table. - Hotel UMass (Amherst)
Property video
A hotel room with two beds, a dining table with a plate of food, a glass of water, and a bottle of wine. - Hotel UMass (Amherst)
A registration desk with a sign above it, a receptionist, and several people standing in line. - Hotel UMass (Amherst)
A modern hotel lobby with a large TV screen displaying the hotel name, red chairs, wooden shelves, and a clock on the wall. - Hotel UMass (Amherst)
Located close to University of Massachusetts Amherst, Hotel UMass provides free continental breakfast, shopping on site, and 5 coffee shops/cafes. The on-site restaurant, The Commonwealth, offers lunch, dinner, and light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, each with white linens and red accents, a large window with curtains, and a view of the outdoors.

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(60 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A neatly made bed with white linens and a red throw blanket, flanked by two bedside tables with lamps and a phone.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, a headboard, two bedside lamps, a window with curtains, and a view of buildings outside.

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Amherst is home to Hotel UMass. The area's natural beauty can be seen at Mount Holyoke Range State Park and Connecticut River Greenway State Park, while Brown Fine Arts Center and Emily Dickinson Museum are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Mullins Center or Warren McGuirk Alumni Stadium. Visit our Amherst travel guide
Map
1 Campus Center Way, Amherst, MA, 01003

What's nearby

  • A landscape with a hill, buildings, and a cloudy sky.
    University of Massachusetts Amherst
    1 min walk - 0.0 miles
  • A snowy cityscape with various buildings and a large sports stadium.
    Amherst College
    6 min drive - 1.8 miles
  • UMass Fine Arts Center
    6 min walk - 0.4 miles
  • Mullins Center
    6 min walk - 0.4 miles
  • Athletic Fields North
    8 min walk - 0.5 miles

Getting around

  • Amherst Station
    4 min drive
  • Bradley Intl. Airport (BDL)
    56 min drive

Restaurants

  • Blue Wall
    4 min walk
  • Procrastination Station
    4 min walk
  • Green Fields
    4 min walk
  • Primo Too Pizzeria Amherst
    4 min drive
  • Protocol
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 6 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • 5 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • People's Organic Coffee
  • The Commonwealth

Things to do

  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 on-site accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25 per night

Property payment types

Important information

Optional extras

  • Secured self parking fee: USD 6.00 per night
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0004140080
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Hotel UMass pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for USD 6.00 per night.

What time is check-in at Hotel UMass?

Check-in begins at 3 PM. After-hours check-in is not available.

What time is check-out at Hotel UMass?

Check-out is at 11 AM.

Where is Hotel UMass located?

Situated in Amherst, this hotel is within a 10-minute walk of University of Massachusetts Amherst, Mullins Center, and UMass Fine Arts Center. Athletic Fields North and Brown Fine Arts Center are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel UMass Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 652 out of 1028 reviews
Rating 8 - Good. 219 out of 1028 reviews
Rating 6 - Okay. 88 out of 1028 reviews
Rating 4 - Poor. 33 out of 1028 reviews
Rating 2 - Terrible. 36 out of 1028 reviews

Reviews

Verified review

10/10 Excellent

Mirlinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying at Hotel UMass. The rooms were clean, staff was friendly and provided excellent service, and the location was great. I would stay there again.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while visiting UMass. The rooms are in good shape and you can’t beat the location.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very well maintained.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, very walkable to all of campus and nice location to get to local activities
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Babu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most convenient facility for any stays related to UMass Amherst. The underground parking facility is a bit dated and unappealing but the facility is quite good otherwise
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

STEVEN

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great stay. Staff very accommodating.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean facility. Standard hotel room with comfortable bed. Small but functional bathroom lacking a fan. Nice breakfast with great coffee! Comparable to a Fairfield Inn.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very good and I especially liked the automatic espresso machine.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel at a very reasonable price. Room was clean and well appointed. Staff were friendly and helpful. The breakfast was pretty good, a few more nutritious options would be nice, but we really appreciated the gluten free breads and non dairy milk options. We LOVED the recycling, compost and compostable dishes. Better directions to the hotel and where to park would be helpful (that could be an Expedia issue). A bit annoying to pay for parking after paying for the room, but otherwise a great hotel!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Angelo N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, amenities were excellent, with food downstairs and a great gym nearby. Had the Keurig in the morning, bottled water in the room, and a fridge. Worked out great.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great to place gather family and friends for a wedding. The lobby was a nice size with little spots to sit with people, and even bring in takeout food to have lunch together. Continental breakfast was very good as well - fresh food, a variety for everyone.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Arti

Liked: Cleanliness, amenities
It’s a complicated property to arrive to because signs are not prominently displayed on the road. You need to park in the lot underground and walk through the passway. But once you arrive it’s a nice hotel with everything you need. Free continental breakfast and a couple of restaurants walking distance.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a UMass alumni who hadn’t visited since attending UMass many decades ago, all the UMass logo and merch were so very fun! Thank you so much! We felt very taken care of and appreciated the personal service and cheerful staff Thank you! Heather Burke
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Trang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean and comfy.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with the continental breakfast (gluten free section was very much appreciated) and the ease of parking.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Aileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. It wasn't apparent how to enter the building; however, once the front desk clerk explained how to get to the parking garage, it was easy.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location and very helpful staff.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay. Clean big room. Didn’t like 2nd day we came down for breakfast and there were no pastries left. They should refill items until 10am. I asked and they said “none left”. Also, staff was vacuuming while we were trying to eat. That combination made the end to our stay annoying. Otherwise, a solid stay.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place overall. Nice accommodations and staff. Parking was a bit of a challenge to find. Not convenient to the entry point of the hotel
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can’t beat the convenience of the hotel at UMASS, but it’s more than just that. Great breakfast, comfortable beds, and very friendly staff.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and very friendly staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique hotel. Great location. Breakfast was great. Staff were friendly and helpful
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Free pass to the Umass fitness center.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Directions to the hotel and access to the hotel were absolutely atrocious. Once we were there and checked in the experience was wonderful
Stayed 1 night in Jun 2026