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Hotel UMass

Property class: 2.5

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Photo gallery for Hotel UMass

A modern living room with a fireplace, red curtains, and a wooden dining table. - Hotel UMass (Amherst)
Property video
A registration desk with a sign above it, a receptionist, and several people standing in line. - Hotel UMass (Amherst)
A modern hotel lobby with a large TV screen displaying the hotel name, red chairs, wooden shelves, and a clock on the wall. - Hotel UMass (Amherst)
A modern building with a grid-like facade, multiple balconies, and a spacious courtyard with geometric sculptures. - Hotel UMass (Amherst)
Located close to University of Massachusetts Amherst, Hotel UMass provides free continental breakfast, shopping on site, and 5 coffee shops/cafes. The on-site restaurant, The Commonwealth, offers lunch, dinner, and light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, each with white linens and red accents, a large window with curtains, and a view of the outdoors.

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(60 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

A neatly made bed with white linens and a red throw blanket, flanked by two bedside tables with lamps and a phone.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, a headboard, two bedside lamps, a window with curtains, and a view of buildings outside.

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Amherst is home to Hotel UMass. The area's natural beauty can be seen at Mount Holyoke Range State Park and Connecticut River Greenway State Park, while Brown Fine Arts Center and Emily Dickinson Museum are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Mullins Center or Warren McGuirk Alumni Stadium. Visit our Amherst travel guide
Map
1 Campus Center Way, Amherst, MA, 01003

What's nearby

  • A cityscape with autumn foliage, a prominent red building, and a clear blue sky.
    University of Massachusetts Amherst
    1 min walk - 0.0 miles
  • A snowy cityscape with various buildings and a large sports stadium.
    Amherst College
    6 min drive - 1.8 miles
  • UMass Fine Arts Center
    6 min walk - 0.4 miles
  • Mullins Center
    6 min walk - 0.4 miles
  • Athletic Fields North
    8 min walk - 0.5 miles

Getting around

  • Amherst Station
    4 min drive
  • Bradley Intl. Airport (BDL)
    56 min drive

Restaurants

  • Blue Wall
    4 min walk
  • Green Fields
    4 min walk
  • Procrastination Station
    4 min walk
  • Primo Too Pizzeria Amherst
    4 min drive
  • Peet's Coffee & Tea
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 6 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • 5 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • People's Organic Coffee
  • The Commonwealth

Things to do

  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 on-site accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25 per night

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Secured self parking fee: USD 6.00 per night
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0004140080
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Hotel UMass pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for USD 6.00 per night.

What time is check-in at Hotel UMass?

Check-in begins at 3 PM. After-hours check-in is not available.

What time is check-out at Hotel UMass?

Check-out is at 11 AM.

Where is Hotel UMass located?

Situated in Amherst, this hotel is within a 10-minute walk of University of Massachusetts Amherst, Mullins Center, and UMass Fine Arts Center. Athletic Fields North and Brown Fine Arts Center are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel UMass Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 652 out of 1000 reviews
Rating 8 - Good. 214 out of 1000 reviews
Rating 6 - Okay. 80 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

Reviews

Verified review

2/10 Terrible

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet stay
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here - great location, love the beds and wven always meet nice people late night in the lobby!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Breakfast was perfect! However the room for sleeping was hot!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here. Easy parking, close to everything whether my kid is on campus or off campus. Rooms on the smaller side but very clean and comfortable. Everyone is super nice and we enjoy being in the lobby as well.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service from all the staff is exceptional and with a smile:)
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went very smooth. The staff is attentive; the room was clean and comfortable and the locations is great.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed being on the school grounds! The room was very nice and clean with a very nice breakfast to get the day started. Would stay again!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for a visit to Umass. Continental breakfast was a nice perk.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while visiting UMass. The rooms are in good shape and you can’t beat the location.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very well maintained.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying at Hotel UMass. The rooms were clean, staff was friendly and provided excellent service, and the location was great. I would stay there again.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful stuff Clean rooms Helpful amenities Available , affordable parking
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within the campus. Amazing room facilities and breakfast. Worth the monies
Stayed 10 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was courteous and helpful
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the mystic and history of the property. The contactless check-in was fun and we enjoyed exploring the main house and property. Thank you for a fun and magical stay!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, very walkable to all of campus and nice location to get to local activities
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great stay. Staff very accommodating.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and pretty view. Excellent choice for a stay in Amherst.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most convenient facility for any stays related to UMass Amherst. The underground parking facility is a bit dated and unappealing but the facility is quite good otherwise
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no protein option for breakfast. Milk might be the only choice. I personally don’t like to have carbs and anything sweet in the morning. If you are from Asia, American style breakfast might be a concern. Other than that, overall I enjoy my stay here. Perfect location to enjoy the foliage season!
Stayed 6 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very good and I especially liked the automatic espresso machine.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So convenient to stay on campus? Room was comfortable with a great view.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location and very helpful staff.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean and comfy.
Stayed 2 nights in Jul 2026