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Hilton Garden Inn-Springfield, MA

Property class: 3

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Photo gallery for Hilton Garden Inn-Springfield, MA

An indoor swimming pool with tiled flooring, metal railings, and multiple seating areas with chairs and tables. - Hilton Garden Inn-Springfield, MA (Springfield)
A spacious lobby with a large wooden table, leopard-print chairs, and modern pendant lighting. - Hilton Garden Inn-Springfield, MA (Springfield)
A hotel reception area with a central counter, a sign reading "The Pavilion Pantry," and a wall with a quote. - Hilton Garden Inn-Springfield, MA (Springfield)
A large, multi-story hotel with a prominent 'Hilton Garden Inn' sign, surrounded by well-maintained landscaping and a clear sky. - Hilton Garden Inn-Springfield, MA (Springfield)
A modern gym with treadmills, an elliptical, and a rowing machine. There are dumbbells and a red exercise ball. - Hilton Garden Inn-Springfield, MA (Springfield)
Located close to Naismith Memorial Basketball Hall of Fame and MGM Springfield, Hilton Garden Inn-Springfield, MA provides dry cleaning/laundry services, a fireplace in the lobby, and a bar. For some rest and relaxation, visit the hot tub. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and kids' meals. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard King

A wooden desk with a modern desk lamp, a chair, and a framed picture on the wall.

Standard King

9.2 out of 10
Wonderful
(42 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Two Queens

A wooden desk with a modern desk lamp, a chair, and a framed picture on the wall.

Standard Two Queens

8.8 out of 10
Excellent
(73 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

2 Queen Mobility/Hearing Accessible w/Bathtub

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for One King Bed, Accessible

A bathroom with a bathtub, a sink, a mirror, and a shower curtain.

One King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, Accessible

A wooden desk with a modern desk lamp, a chair, and a framed picture on the wall.

Room, Accessible

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible

A bathroom with a bathtub, a sink, a mirror, and a shower curtain.

Room, 2 Queen Beds, Accessible

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

1 KING BED 1 BEDROOM SUITE WITH SOFABED

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

1 KING BED- OVERSIZED WITH CITY VIEW

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

1 King Bed, Corner room with Basketball Hall of Fame view

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

South End, a neighborhood in Springfield, is home to Hilton Garden Inn-Springfield, MA. The area's natural beauty can be seen at Connecticut River and popular attractions include Eastern States Exposition and Six Flags New England. Looking to enjoy an event or a game? See what's going on at MassMutual Center or Eastern States Exposition. Visit our Springfield travel guide
Map
800 Hall of Fame Avenue, Springfield, MA, 01115

What's nearby

  • A basketball court with spectators, a scoreboard, and a wall of portraits.
    Naismith Memorial Basketball Hall of Fame
    5 min walk - 0.3 miles
  • A river winding through a densely forested valley with hills on either side.
    Connecticut River
    6 min walk - 0.4 miles
  • A large ship docked at a port with a mountainous landscape in the background.
    Titanic Museum
    10 min walk - 0.5 miles
  • MGM Springfield
    10 min walk - 0.5 miles
  • MassMutual Center
    16 min walk - 0.9 miles

Getting around

  • Springfield Union Station
    7 min drive
  • Bradley Intl. Airport (BDL)
    23 min drive

Restaurants

  • McDonald's
    6 min walk
  • Dunkin'
    9 min walk
  • Starbucks
    8 min walk
  • Red Rose Pizzeria
    15 min walk
  • Murphy's Law
    14 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16.95 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Great American Grill
  • Uno Chicago Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 16.95 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0013222810
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Garden Inn-Springfield, MA have a pool?

Yes, this property has an indoor pool.

Is Hilton Garden Inn-Springfield, MA pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn-Springfield, MA?

Check-in start time: 3 PM; Check-in end time: 3 AM.

What time is check-out at Hilton Garden Inn-Springfield, MA?

Check-out is at noon.

Where is Hilton Garden Inn-Springfield, MA located?

Located in South End, this hotel is within a 15-minute walk of Naismith Memorial Basketball Hall of Fame and MGM Springfield. Connecticut River and MassMutual Center are also within 1 mi (2 km). Springfield Union Station is 26 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Garden Inn-Springfield, MA Reviews

8.6

Excellent

9.0

Cleanliness

8.2

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 559 out of 1010 reviews
Rating 8 - Good. 257 out of 1010 reviews
Rating 6 - Okay. 102 out of 1010 reviews
Rating 4 - Poor. 51 out of 1010 reviews
Rating 2 - Terrible. 41 out of 1010 reviews

Reviews

Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, nice pool
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Robert Ezra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lisa C. and her team are top notch. Always willing to make the stay a wonderful experience. The only place I stay when I come back to visit family.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and comfy stay!! Will be back!!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to see the fireworks
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Ann Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean. The breakfast was tasty and reasonably priced. Try the breakfast sandwich. The weight room had unlimited access and was also clean. There was a restaurant attached to the hotel which was very convenient.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well maintained hotel. clean rooms.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. Drain in pool area was clogged and caused water to pool around the pool. Wonderful lobby. Convenient parking. Nice restaurant next door.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was super comfortable
Stayed 1 night in May 2026
Verified review

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, comfortable bed
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walkable to activities and food. We were able to work and listen to music right next door. The staff was helpful and friendly. The rooms were clean and well equipped.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Ho Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and well maintained. The staff are very nice and helpful. The location is also perfect. You can walk to the basketball hall of fame next door.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a quick stay for a game/ concert but was the perfect spot for this trip. Centrally located and very clean.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Very good place to stay,free parking ,fast check-in and great rooms
Stayed 1 night in Dec 2025
Verified review

8/10 Good

JEFF

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Easy parking.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and beds were comfortable. Parking was convenient. Unfortunately breakfast was not the best. Breakfast buffet eggs were tasteless and oatmeal was cold.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

michael jon wilson

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, great hot tub, responsive, friendly staff, easy parking, solid value.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean and the front desk friendly.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and recently updated. Staff was extremely helpful and kind. Parking is easy and free. Did not have breakfast or eat at the hotel.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love staying here when in town ! This hotel has an excellent staff!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant last minute stay. Quick and easy check-in and the whole facility was clean and comfortable.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast IMO was not worth $16.95. Plenty of parking NBA HOF across the parking lot, and an UNO Restaurant attached so you dont have to go out, but just over the bridge and just up the road a piece is DONUT DIP a Must stop
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities
Clean room, nice lobby, friendly and helpful people at the front desk. Easy to use wifi and tip via the QR code.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very friendly staff
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Robert

Nice place good location
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was great, rooms and pool area clean, and a great coffee station.
Stayed 1 night in Oct 2025