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Hampton Inn & Suites Springfield/Downtown

2.5 star property
Hotel with free breakfast, a quick walk to Naismith Memorial Basketball Hall of Fame

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Springfield/Downtown

Lobby
Reception
Exterior
Indoor pool
In-room safe, desk, blackout drapes, iron/ironing board
Hampton Inn & Suites in downtown Springfield combines comfort and convenience. Guests enjoy continental breakfast before heading to the golf course or indoor pool. The 24-hour gym keeps fitness routines on track, while the business center and free in-room WiFi ensure productivity.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pool
  • Pet friendly
  • Gym
  • Laundry

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(102 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hydromassage showerhead
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, Kitchenette

In-room safe, desk, blackout drapes, iron/ironing board

Studio, 1 King Bed, Non Smoking, Kitchenette

8.6 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
LCD TV
Sofa bed - double
Blackout drapes/curtains
Private bathroom
  • 39 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower) | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hydromassage showerhead
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Hydromassage showerhead
Private bathroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing Impaired)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing Impaired)

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Hydromassage showerhead
Private bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Studio, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Hydromassage showerhead
Private bathroom
  • City view
  • Sleeps 5
  • 1 King Bed

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About the neighborhood

Map
851 East Columbus Ave, Springfield, MA, 01105

What's nearby

  • Naismith Memorial Basketball Hall of Fame - 3 min walk - 0.2 miles
  • Titanic Museum - 8 min walk - 0.5 miles
  • MGM Springfield - 8 min walk - 0.5 miles
  • MassMutual Center - 14 min walk - 0.8 miles
  • Springfield Armory - 2 min drive - 1.4 miles

Getting around

  • Springfield Union Station - 7 min drive
  • Bradley Intl. Airport (BDL) - 25 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Dunkin' - ‬6 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Red Rose Pizzeria - ‬10 min walk
  • ‪TAP Sports Bar - ‬11 min walk

About this property

Hampton Inn & Suites Springfield/Downtown

Hotel near Naismith Memorial Basketball Hall of Fame
Located close to Titanic Museum and MGM Springfield, Hampton Inn & Suites Springfield/Downtown provides a free breakfast buffet, golfing on site, and dry cleaning/laundry services. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Express check-out, express check-in, and coffee/tea in the lobby
  • A vending machine, luggage storage, and an elevator
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 87 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and free weekday newspapers. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 40-inch LCD TVs with premium channels
  • Kitchenettes, refrigerators, and microwaves

Similar properties

Exterior

Holiday Inn Express Springfield Downtown by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 1,020 reviews
Holiday Inn Express Springfield Downtown by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking (max 2 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 549 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Fixed shower seat
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Built in 2015
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0005682810
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and PayPal
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Springfield Downtown Hotel
Hampton Inn Springfield Downtown Hotel
Hampton Inn Springfield Downtown
Hotel Hampton Inn & Suites Springfield / Downtown Springfield
Springfield Hampton Inn & Suites Springfield / Downtown Hotel
Hotel Hampton Inn & Suites Springfield / Downtown
Hampton Inn & Suites Springfield / Downtown Springfield
Hampton Inn Suites Springfield / Downtown
Hampton Inn Hotel
Hampton Inn
Hampton Springfield Downtown

Frequently asked questions

Does Hampton Inn & Suites Springfield/Downtown have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Hampton Inn & Suites Springfield/Downtown pet-friendly?

Yes, Hampton Inn & Suites Springfield/Downtown allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hampton Inn & Suites Springfield/Downtown?

Self parking is free at this property.

What time is check-in at Hampton Inn & Suites Springfield/Downtown?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at Hampton Inn & Suites Springfield/Downtown?

Check-out is at noon.

Where is Hampton Inn & Suites Springfield/Downtown located?

Located in South End, this hotel is within a 10-minute walk of Naismith Memorial Basketball Hall of Fame, MGM Springfield, and Titanic Museum. Forest Park and Springfield Armory are also within 2 mi (3 km). Springfield Union Station is 24 minutes by foot.

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Hampton Inn & Suites Springfield/Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 585 out of 1003 reviews
Rating 8 - Good. 245 out of 1003 reviews
Rating 6 - Okay. 89 out of 1003 reviews
Rating 4 - Poor. 44 out of 1003 reviews
Rating 2 - Terrible. 40 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Liked: Amenities
Staff was so friendly and the hotel was so clean!
Stayed 1 night in Sep 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of parking.. nice breakfast!
Stayed 2 nights in Aug 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything we wanted to do in Springfield. Across the road from the Basketball Hall of Fame and just a short drive to the Springfield Armory and the Dr Seuss Museum. That, and it had a very good Breakfast!
Stayed 1 night in Sep 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like everything about this Hotel. Clean, confortable, breakfast was good and we love the gym!
Stayed 5 nights in Jun 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well lit which was important because we didn’t get there until almost 1 am. Staff was very courteous.
Stayed 1 night in Sep 2025

10/10 Excellent

Linda

Liked: Amenities, property conditions & facilities
Nice hotel and service provided. Area appeared to be seedy just around the corner.
Stayed 1 night in Sep 2025

10/10 Excellent

Bing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good cost benefit hotel
Stayed 1 night in Aug 2025

8/10 Good

Shelby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean, comfortable rooms. Solid breakfast included. Would stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay with my 4 kids
Stayed 1 night in Aug 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything
Stayed 1 night in Aug 2025

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities
We now choose to book hotels with a pool, gym, breakfast and suites. We were very happy
Stayed 1 night in Sep 2025

10/10 Excellent

Jesus

Liked: Cleanliness, amenities
Good
Stayed 2 nights in Sep 2025

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed hotels in New York city and Boston but Hampton Inn and Suites was the best among those hotels.
Stayed 1 night in Jul 2025

10/10 Excellent

Janet

Liked: Amenities, property conditions & facilities
Great staff
Stayed 1 night in Aug 2025

6/10 Okay

Michael

Disliked: Property conditions & facilities
the room was in need of a refresh.
Stayed 1 night in Sep 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Room needed furnishing updates.
Stayed 1 night in Aug 2025

10/10 Excellent

JACQUELINE

Liked: Cleanliness, staff & service, property conditions & facilities
We Hampton inn it's always clean and staff are friendly and breakfast is very good. Never fails!
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Sep 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Beds were comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean and check in was fast and easy, Bathroom is clean and spacious
Stayed 1 night in Jul 2025

10/10 Excellent

Glenn

Liked: Amenities, property conditions & facilities
We enjoyed our quick and quiet night stay and off Back to 6 flags for another film day of fun & thank you
Stayed 1 night in Jul 2025

6/10 Okay

Melissa

Liked: Staff & service
Closeness to Pro Basketball Hall of Fame was a plus. Breakfast and on-site snack area were nice to have. However, mold on ceiling in bathroom was disappointing, along with damaged furniture in room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cheng

Liked: Amenities
Very good
Stayed 1 night in Aug 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything very clean and organized, high quality service! My family and I love it!
Stayed 1 night in Jul 2025

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