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Courtyard by Marriott West Springfield

3.0 star property
Hotel with free parking, 9-minute walk to Connecticut River

Choose dates to view prices

Courtyard by Marriott West Springfield offers comfort and practicality. Guests enjoy coffee at the on-site cafe, swim in the indoor pool, and browse the gift shop. Conveniently located near Big E, travelers appreciate the attentive staff who enhance their stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(36 reviews)

Highlights

Air conditioning
Refrigerator
LED TV
Hypo-allergenic bedding
Sofa bed - queen
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 24 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(33 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Sofa bed - queen
Premium bedding
Blackout drapes/curtains
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Living area | 55-inch LED TV with satellite channels, TV, Netflix

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Refrigerator
LED TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Sofa bed - king
Pillowtop bed
Blackout drapes/curtains
Private bathroom
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Hydromassage showerhead, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Private bathroom
Hydromassage showerhead
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Private bathroom
Hydromassage showerhead
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Private bathroom
Hydromassage showerhead
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub) | Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Private bathroom
Hydromassage showerhead
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Room, 2 Queen Beds (Hearing Accessible) | Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Private bathroom
Hydromassage showerhead
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
885 Riverdale Street, West Springfield, MA, 01089

What's nearby

  • Q Pin 2's - 2 min walk - 0.1 miles
  • Cinemark West Springfield 15 - 2 min walk - 0.1 miles
  • Olympia Ice Center - 19 min walk - 1.0 mile
  • Connecticut River - 1 min drive - 0.3 miles
  • Big E - 1 min drive - 0.9 miles

Getting around

  • Springfield Union Station - 9 min drive
  • Westfield, MA (BAF-Barnes Municipal) - 21 min drive

Restaurants

  • ‪puerto rico bakery 1 - ‬4 min drive
  • ‪Wood-N-Tap - ‬7 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Chili's Grill & Bar - ‬12 min walk
  • ‪Olive Garden - ‬5 min walk

About this property

Courtyard by Marriott West Springfield

Hotel near Big E
Located close to Baystate Medical Center and Eastern States Exposition, Courtyard by Marriott West Springfield provides a grocery/convenience store, a coffee shop/cafe, and dry cleaning/laundry services. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self parking
  • Full breakfast (surcharge), express check-out, and express check-in
  • 1 meeting room, newspapers in the lobby, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All 121 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Bathrooms with hydromassage showers and tubs or showers
  • 55-inch LED TVs with Netflix, Hulu, and streaming services
  • Recycling, refrigerators, and premium channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 3 to 15 for adults and USD 3 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • The Bistro
  • The Bistro Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 675 square feet of conference space
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 3.00 to 15.00 for adults, and USD 3.00 to 15.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008893250
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott West Springfield Hotel
Courtyard Marriott Hotel
Courtyard Marriott West Springfield
Courtyard Marriott
Courtyard West Spring Marriott
Courtyard by Marriott West Springfield Hotel
Courtyard by Marriott West Springfield West Springfield
Courtyard by Marriott West Springfield Hotel West Springfield

Frequently asked questions

Does Courtyard by Marriott West Springfield have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.

Is Courtyard by Marriott West Springfield pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Courtyard by Marriott West Springfield?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

What time is check-out at Courtyard by Marriott West Springfield?

Check-out is at 11:00 AM.

Where is Courtyard by Marriott West Springfield located?

Situated near the airport, this hotel is within 1 mi (2 km) of Connecticut River and Big E. Holyoke Mall and Baystate Medical Center are also within 6 mi (10 km).

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Reviews

Courtyard by Marriott West Springfield Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Location

9.4

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 397 out of 570 reviews
Rating 8 - Good. 105 out of 570 reviews
Rating 6 - Okay. 40 out of 570 reviews
Rating 4 - Poor. 19 out of 570 reviews
Rating 2 - Terrible. 9 out of 570 reviews

Reviews

10/10 Excellent

Jessuca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff was super friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Sandra

Liked: Staff & service, property conditions & facilities
Staff was great , would stay again?
Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Work trip meet my needs
Stayed 2 nights in Nov 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Very clean rooms.
Stayed 2 nights in Oct 2025

10/10 Excellent

Wojciech

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally satisfying stay in all aspects
Stayed 1 night in Aug 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is wonderful and located close to shopping and some nice local restaurants. The staff was very attentive and thoughtful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly check in. Convenient to have Starbucks in the lobby.
Stayed 2 nights in Oct 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice property!
Stayed 1 night in Sep 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful quiet property with amazing service!
Stayed 2 nights in Sep 2025

10/10 Excellent

toan

Liked: Cleanliness, amenities
Great customer service
Stayed 4 nights in Oct 2025

6/10 Okay

Travis

Liked: Property conditions & facilities
Staff was great, had to ask for extra towels would have expected daily towels and face cloths for almost $300/night. no continental breakfast
Stayed 3 nights in Nov 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Clean, well run. The neighboring restaurant has a BRIGHT sign that turns off around 1am
Stayed 3 nights in Oct 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Courtyard, for my husbad and I, was due to attending the Big E. Everything from checking in, the hospitality of the staff, the cleanliness of the room, to the stores & resturants surrounding this hotel, also getting to & from the Big E was such a truly great experience. Would for sure stay here again!
Stayed 2 nights in Sep 2025

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff where amazing Matt at the front desk was friendly and welcoming. Jeraime at the bar was great. Thank you for your hospitality.
Stayed 2 nights in Oct 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and very clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Phyllis

Liked: Cleanliness, amenities
All was good checking in
Stayed 1 night in Sep 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally clean and updated hotel with wonderful, large rooms and clean and comfortable bedding. Everything was thoughtfully appointed in the room with lots of extra touches. This is close to the Big E and within walking distance of restaurants.
Stayed 2 nights in Sep 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was always friendly and helpful
Stayed 5 nights in Aug 2025

10/10 Excellent

Lorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed 1 night in Jun 2025

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Room and hotel were clean,staff was pleasant.
Stayed 5 nights in Jul 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is super cute and modern. The beds and pillows were amazing. The staff was friendly and helpful. The location was very convenient. We drove But it's right next to shops and restaurants. I honestly can't say enough good things about our stay. It suited us perfectly and we had no complaints regarding cleanliness. I would absolutely recommend if you are headed to Springfield.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 1 night in Aug 2025

8/10 Good

Tj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok for business stay
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, comfortable beds, and great amenities. And the lady who checked us in was very friendly and professional. We were very happy to stay here and would do so again.
Stayed 1 night in Jul 2025

10/10 Excellent

ARIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay once a year for summer. We love the hotel and specially the beds, they are the most confortable ever! The staff is always amazing and the hotel is very nice and peaceful.
Stayed 1 night in Jul 2025
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Policies

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