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ibis Southampton Centre

3.0 star property
Hotel with a restaurant, near Southampton Cruise Terminal

Choose dates to view prices

Located in central Southampton, ibis Southampton Centre offers a peaceful garden retreat and The Cafe restaurant. Guests praise the helpful staff. Enjoy free WiFi, bike rentals, and conference facilities. WestQuay Shopping Centre is conveniently nearby.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Pet friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 Double Bed

8.0 out of 10
Very good
(155 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(76 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room with 1 Double Bed - Harbour view

Standard Room with 1 Double Bed - Harbour view | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room with 1 Double Bed - Harbour view

7.0 out of 10
Good
(15 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • Harbor view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Harbor View

Standard Room, 2 Twin Beds, Harbor View | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Twin Beds, Harbor View

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible | In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 Double Bed, Accessible

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Map
9 West Quay Road, Southampton, England, SO15 1RA

What's nearby

  • WestQuay Shopping Centre - 6 min walk - 0.4 miles
  • Mayflower Theatre - 9 min walk - 0.5 miles
  • Southampton Guildhall - 10 min walk - 0.6 miles
  • Mayflower Park - 11 min walk - 0.6 miles
  • Southampton Cruise Terminal - 14 min walk - 0.7 miles

Getting around

  • Southampton Central Station - 8 min walk
  • Southampton (SOU) - 9 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Costa Coffee - ‬12 min walk
  • ‪PizzaExpress - ‬15 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Starbucks - ‬8 min walk

About this property

ibis Southampton Centre

Hotel near Southampton Cruise Terminal
Consider a stay at ibis Southampton Centre and take advantage of a garden, dry cleaning/laundry services, and a bar. The on-site restaurant, The Cafe, offers breakfast and dinner. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, a vegetable garden, and an elevator
  • 2 meeting rooms, a banquet hall, and luggage storage
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 93 rooms boast comforts such as free WiFi and safes. Guest reviews give good marks for the clean rooms at the property.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • TVs with cable channels
  • Free infant beds, coffee/tea makers, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 12 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Cafe

Things to do

  • Bicycle rentals

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.00 per person
  • Self parking fee: GBP 12 per day (in/out privileges)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Air conditioning is not provided

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis Hotel Southampton Centre
ibis Southampton Centre
ibis Southampton Centre Hotel
ibis Southampton Centre Hotel
Accor Hotel Southampton Centre
ibis Southampton Centre Southampton
ibis Southampton Centre Hotel Southampton

Frequently asked questions

Is ibis Southampton Centre pet-friendly?

Yes, this hotel allows pets (limit 1 total). There's a fee of GBP 10 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for GBP 12 per day.

What time is check-in at ibis Southampton Centre?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at ibis Southampton Centre?

Check-out is at noon.

Where is ibis Southampton Centre located?

Located in Southampton City Centre, this hotel is within a 15-minute walk of Grosvenor Casino and Southampton Cruise Terminal. Leisure World and River Test are also within 10 minutes. Southampton Central Station is 8 minutes by foot and Millbrook Station is 25 minutes.

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Reviews

ibis Southampton Centre Reviews

7.8

Good

8.2

Cleanliness

7.4

Amenities

8.6

Staff & service

7.6

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 422 out of 1109 reviews
Rating 8 - Good. 336 out of 1109 reviews
Rating 6 - Okay. 208 out of 1109 reviews
Rating 4 - Poor. 86 out of 1109 reviews
Rating 2 - Terrible. 57 out of 1109 reviews

Reviews

10/10 Excellent

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless and staff amazing.
Stayed 1 night in Aug 2025

6/10 Okay

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Yes very helpful staff and our room was spotless.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Nice room and location. Walkable to city center
Stayed 2 nights in Nov 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently-located basic hotel if you’re staying there pre-cruise.
Stayed 1 night in Sep 2025

8/10 Good

Rod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and the staff were great
Stayed 2 nights in Sep 2025

6/10 Okay

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, staff friendly and convenient for shopping and Red Funnel terminal.
Stayed 2 nights in Oct 2025

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Great basic stay, friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Kraig

Liked: Amenities, property conditions & facilities
Staff were wonderful. Hotel very clean and comfortable. The building is a little bit tired and could probably do with an update soon. But I had a very happy stay. The surrounding area is rather dull with lots of big shop outlets if that’s your thing?
Stayed 4 nights in Nov 2025

10/10 Excellent

John

The young lady on reception was excellent after we arrived exhausted after what should have been a short walk in the dark and rain from Southampton Central Rail Station
Stayed 1 night in Nov 2025

8/10 Good

Christopher

Liked: Staff & service
Disliked: Property conditions & facilities
Really helpful and friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Good free breakfast
Stayed 2 nights in Sep 2025

6/10 Okay

Kevin

Liked: Cleanliness
Disliked: Property conditions & facilities
This hotel is very dated and needs updating.
Stayed 2 nights in Nov 2025

8/10 Good

Mr S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 1 night in Jul 2025

8/10 Good

Storm Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and central to shopping and cruise ship terminals
Stayed 1 night in Jul 2025

8/10 Good

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Kath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Oct 2025

10/10 Excellent

Michael

Liked: Amenities
Friendly and helpful staff, convenient location, twenty-five minute walk to Princess cruise terminal. Lovely complementary breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the port.
Stayed 1 night in Sep 2025

10/10 Excellent

Jazmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent staff and customer service
Stayed 2 nights in Aug 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated being close to the port, just 10 to 15 minutes away from the hotel, as well as the proximity to local amenities, which were within a 5-minute walk.
Stayed 1 night in Aug 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant and bay had great choices for everyone
Stayed 1 night in Jul 2025

10/10 Excellent

Meri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time here prior to cruising. Staff always lovely and our room perfect for the short stay
Stayed 2 nights in Aug 2025

8/10 Good

Maryonna

Liked: Cleanliness, staff & service, property conditions & facilities
Shops nearby
Stayed 1 night in Sep 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the Ibis very much. the location was perfect and the staff wonderful. I appreciated them storing our luggage and the bar and restaurant was excellent!
Stayed 1 night in Aug 2025

8/10 Good

Kin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good
Stayed 1 night in Oct 2025
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