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The Crystal VAYA Unique

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Photo gallery for The Crystal VAYA Unique

A modern building with a pool reflecting the surrounding mountains. - The Crystal VAYA Unique (Obergurgl)
A wooden deck with a view of snow-covered mountains. - The Crystal VAYA Unique (Obergurgl)
Suite | 1 Schlafzimmer | Hypo-allergenic bedding available, minibar, in-room safe, soundproofing - The Crystal VAYA Unique (Obergurgl)
A wooden deck with a view of a snowy mountain landscape. - The Crystal VAYA Unique (Obergurgl)
A table set for dining with a view of a mountainous landscape through a window. - The Crystal VAYA Unique (Obergurgl)
Luxury
4.5 star property
8.8

Excellent

Luxury hotel near Obergurgl-Hochgurgl Ski Area

Consider a stay at The Crystal VAYA Unique and take advantage of dry cleaning/laundry services, a fireplace in the lobby, and a bar. Hit the slopes at this hotel offering ski-in/ski-out access, downhill skiing, and cross-country skiing. Treat yourself to a massage at The Crystal VAYA Unique Wellness, the onsite spa. The on-site restaurant, The Crystal, offers lunch and dinner. Enjoy the health club, as well as activities like snowboarding, ice skating, and sledding. In addition to babysitting and a steam room, guests can connect to free in-room WiFi.

Popular amenities

  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Maisonette Suite

A modern living room with a sofa, a round table, and a TV mounted on the wall.

Maisonette Suite

  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior-Zimmer

A bedroom with a bed, a desk, and a chair. There is a window with a view of a snowy landscape.

Superior-Zimmer

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Suite | 1 Schlafzimmer

A modern bedroom with a quilted headboard, a wooden bedside table, a bedside lamp, and a view of the outdoors through a window.

Suite | 1 Schlafzimmer

  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Standard Room

A modern bedroom with a large bed, two bedside tables with lamps, and a dark headboard.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Suite | 1 Schlafzimmer

A modern living room with a sofa, a coffee table, a chair, and a large window with curtains.

Deluxe Suite | 1 Schlafzimmer

  • Mountain view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

View all photos for Grand Deluxe Room

A modern bedroom with a large bed, a sofa, a small table, and a lamp.

Grand Deluxe Room

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe-Zimmer

A modern bedroom with a large bed, wooden wardrobe, and built-in shelves.

Deluxe-Zimmer

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Panorama Suite

Panorama Suite | Hypo-allergenic bedding available, minibar, in-room safe, soundproofing

Panorama Suite

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Penthouse Suite

A modern bedroom with a large bed, a wooden headboard, bedside lamps, and a mirror.

Junior Penthouse Suite

  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Spa Suite

A hotel room with a bed, a blue sofa, a chair, a small table with a vase of flowers, and curtains.

Junior Spa Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Penthouse Suite | 1 Schlafzimmer

A modern living room with a sofa, chairs, a dining table, and a vase with flowers.

Penthouse Suite | 1 Schlafzimmer

  • Mountain view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Penthouse Suite | 2 Schlafzimmer

A modern hotel room with a large bed, a wooden headboard, and sheer curtains.

Penthouse Suite | 2 Schlafzimmer

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 105 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Obergurgl, The Crystal VAYA Unique is in a rural area and in the mountains. 007 Elements and Mutkogl are cultural highlights, and some of the area's activities can be experienced at Obergurgl-Hochgurgl Ski Area and Festkogl Ski Lift. Spend some time exploring the area's activities, including skiing. Visit our Obergurgl travel guide
Map
Gurglerstrasse 90, Obergurgl, Tirol, 6456

What's nearby

  • A snow-covered mountain range with a valley and a clear sky.
    Obergurgl-Hochgurgl Ski Area
    1 min walk - 0.0 miles
  • Festkogl Ski Lift
    2 min walk - 0.1 miles
  • Festkoglbahn
    2 min walk - 0.1 miles
  • Gaisbergbahn
    11 min walk - 0.6 miles
  • Roßbergbahn
    11 min walk - 0.6 miles

Getting around

  • Kranebitten Airport (INN)
    99 min drive

Restaurants

  • home of quattro
    28 min drive
  • Restaurant Tiefenbach
  • Hohe Mut Alm
    24 min drive
  • Heide Alm
    25 min drive
  • Arnold's Schirmbar
    14 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 16 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 21 for adults and EUR 21 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Crystal

Things to do

  • Books
  • Cross-country skiing
  • Downhill skiing
  • Full-service spa
  • Health club
  • Hot tub
  • Ice skating
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow sports gear
  • Snowboarding
  • Snowshoeing
  • Steam room

Family friendly

  • Babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Pool loungers

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Elevator

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Welcoming dogs only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.00 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 21 for children
  • Self parking fee: EUR 16 per night
  • Pet fee: EUR 30 per pet, per night
  • Late check-out fee: EUR 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Frequently asked questions

Does The Crystal VAYA Unique have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is The Crystal VAYA Unique pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 30 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 16 per night.

What time is check-in at The Crystal VAYA Unique?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

What time is check-out at The Crystal VAYA Unique?

Check-out is at 10:00 AM. Late check-out is available for EUR 50 (subject to availability).

Where is The Crystal VAYA Unique located?

Located in the mountains, this Soelden hotel offers ski-in/ski-out access and is within a 5-minute walk of Obergurgl-Hochgurgl Ski Area, Festkogl Ski Lift, and Festkoglbahn. Roßbergbahn and Gaisbergbahn are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Crystal VAYA Unique Reviews

8.8

Excellent

9.2

Cleanliness

9.8

Location

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 49 out of 90 reviews
Rating 8 - Good. 30 out of 90 reviews
Rating 6 - Okay. 8 out of 90 reviews
Rating 4 - Poor. 2 out of 90 reviews
Rating 2 - Terrible. 1 out of 90 reviews

Reviews

Verified review

10/10 Excellent

Petr

Liked: Cleanliness, staff & service, amenities
Very clean room, lovely staff, ski-in/ski-out.
Stayed 5 nights in Dec 2025
Verified review

6/10 Okay

Nina

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Not quite a 4-star experience. A beautiful property and nice rooms, but let down by poor housekeeping and disappointing evening meals in particular for children. Lacking the Austrian charm that we would expect and enjoy on a skiing holiday.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay - the modern room, location next to ski lift, ski depot,spa, staff (Daniel, Rita, reception, gm), food (amazing dinner and great breakfast)- everything was top! Thank you we had the best stay!
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Omer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, great ski-in/out location, delicious food. Simply a wonderful experience.
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Olivia

Liked: Cleanliness, amenities, property conditions & facilities
Room was good, pool was excellent and breakfast was also great. The waitress we had at dinner each night was also fantastic. Good location next to one of the ski lifts. Downsides were the temperate of the room, it seems even though there is a thermostat it takes several days to get to temperature and ironically it was just way too hot, until about day 4 of our stay. Also not impressed with being charged so much for tap water, the restaurant in town charged half as much, and when it’s half board it’s a bit surprising really.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Oskar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend!

We very much enjoyed our stay here. Staff at the reception, bar and restaurant were outstanding. The breakfast and dinner were both generous and had a wide selection. The ski storage area and the easy access to the lift were fantastic. The only two things that could be improved are the wine selection in the bar and raising the temperature a bit in the outside warm pool
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Jolanta

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is wonderful. The room was clean, spacious, modern and comfortable with a beautiful view of the snowy mountains. The staff were attentive and friendly. My only recommendations would be for the indoor pool to be warmer and for more variety for children’s dinners.
Stayed 7 nights in Feb 2025
Verified review

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Crystal is THE PLACE TO STAY

This hotel was perfect for our family ski trip!! The apres-ski facilities were wonderful -- pool, hot tub, sauna and steam room. (The water temperature in the hot tub needed to be warmer though.) The breakfast and evening meals far exceeded our expectations -- wonderful table service, great variety, and lots of healthy vegetarian and vegan options. Every member of staff was superb -- polite, professional, friendly, and fun!
Stayed 6 nights in Mar 2025
Verified review

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, room was very modern, clean and comfortable with beautiful Mountain views. Great location, near ski lifts and ski bus across the road. Breakfast was excellent, wide range of options, 6 courses at dinner was excellent. Afternoon snack was delicious too and great for when you come off the slopes. Loved the spa especially the outdoor pool and jacuzzi. Dressing gown slippers and towels provided. Will definitely be back.
Stayed 5 nights in Jan 2024
Verified review

6/10 Okay

lee

Liked: Cleanliness
Review: VAYA Obergurgl I’ve stayed at VAYA Obergurgl a couple of times now, and while the hotel remains completely sufficient for what you need—clean, comfortable, and well-located—I can’t help but feel the quality has dipped, particularly when it comes to the dining experience. The food just doesn’t quite meet the standard it once did, which is a bit disappointing. Still a solid option, but not quite as polished as it used to be.
Stayed 6 nights in Apr 2025
Verified review

8/10 Good

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time coming to this hotel. We found it quite lovely, however we could see some downgrades from last year in terms of food. The cafe was closed the entire time. The spa has a bit of a smell and the pillows and duvet are not the best. I think they can improve on that. The staff is friendly and everyone speaks English, that was great. The room is spacious and has lots of storage. They have an amazing ski depot which is wonderful and the ski in and out is fantastic. Overall the experience was pleasant but unfortunately I don’t think I would be a regular guest.
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really wanted to give this hotel 5 stars but felt it wouldn’t be fair. Here is a detailed review: hotel reception and facilities all get 5 stars. The restaurant has good selection of food options and quality is high but they charge 4.5 euros for tap water so 4 stars for the restaurant. I understand that this happens in Austria but in such up market hotel I expected better. They were generous with fruits and we found apple everywhere. The cafe was brilliant after ski. Peter who served us twice was fantastic. We ordered ham and cheese toast and beer and it was amazing. He is friendly and helpful. 5 stars go to the cafe for sure. Spa was amazing and choices of saunas and swimming pools and also sauna program by Rita was amazing so 5 stars there. They also have nibbles at the spa which is great. We didn’t try the massage service but prices seemed reasonable. The ski hire and storage were well organized and super convenient so definitely 5 stars. Sheki at ski hire was super knowledgeable and helpful. Rooms were also good and comfortable but one issue and that is what super hot. So it gets 4 stars. Room cleaning was prompt and amazing and two issues we had was fixed immediately so 5 stars there. Overall a pleasant hotel which we loved and enjoyed our time
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

sajid

Liked: Cleanliness, amenities, property conditions & facilities
Big rooms great service
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Bryden

Liked: Cleanliness, staff & service, property conditions & facilities
If you want to spend the money, this place is fantastic.
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Dec 2024
Verified review

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Crystal VAYA, the hotel was lovely. However, at the dinner services we were shocked that we were charged €4.50 for every 750 ml bottle of tap water! To add insult to injury the dining room had a cold water tap that was switched off for the evening service forcing the overpriced tap water to be the only option for guests. Completely unacceptable particularly when already being charged a lot of money for half board.
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Gerold

Liked: Cleanliness, staff & service, property conditions & facilities
Wir waren mit dem Hotel sehr zufrieden
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Fredrik

Liked: Cleanliness, amenities
Ok.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Anders papsø

Liked: Cleanliness, staff & service, amenities
Perfekt
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Markus

In Österreich teilweise nur englischsprachigen Service anzubieten ist für mich eine inakzeptabel. Die Garage ist eine Farce, hier wurden uns dann zumindest die Parkgebühr erlassen.
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Sunil Kumar

Liked: Cleanliness, amenities
Obwohl Check-in um 16:00 Uhr angegeben war, wurde uns unser Zimmer um 16:45 Uhr übergeben. Check-out recht früh um 10:00 Uhr!!! Es gab auch keine Kompensation hierfür. Kein nächstes Mal! Die Unterkunft ist ganz gut. Leider waren alle einige Gegenstände nicht ganz in Ordnung. Das Schlafsofa war etwas ausgeleiert und ein von zwei Fernseher funktionierte nicht.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Lena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nur wenige Parkplätze für Hotelbesucher für draußen. Parkplätze sollten bei dem Preis pro Nacht inklusive sein.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Thorsten

Liked: Cleanliness, amenities, property conditions & facilities
Vom Essen hatten wir uns mehr erhofft.. für diese Hotelkategorie etwas enttäuschend; bemühtes Servicepersonal, wobei es hier eine große Bandbreite an Qualitätsunterschieden gab…
Stayed 7 nights in Feb 2025
Verified review

10/10 Excellent

Maximilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel zum Skifahren!
Stayed 4 nights in Feb 2025
Verified review

8/10 Good

Anke

Liked: Staff & service, amenities, property conditions & facilities
Die Lage ist einfach super, Skishop und Lift direkt vor der Tür
Stayed 4 nights in Feb 2025