The first room they put us in was not nice at all, it mainly overlooked the car park and the full height glazing did not give us any privacy. Everyone walking by, could see straight into our room and the private pool. We asked to be moved to another room, they moved us the following day. The new room was lovely but was also a few issues in the new room, the shower door needed repairing because it a loud noise every time it was opened/closed, the face mirror light did not work, the motorized blinds and curtains were a real nuisance, because every day, they opened by themselves and this was always early in the morning, which woke us up! I think this issue was due to the curtains being connected to a different room or because the remotes being used by residents from other rooms were causing our blinds and curtains to open. I am not sure really what was the problem, but it was very annoying to be woken up a few mornings like this! I told them to disconnect the motor, which they did, so that the curtains could be opened and closed manually. Also, there were ants by the coffee table. I reported this many times and they claimed to have sorted it out a number of times, but in reality it never got sorted out, and on our last day, we discovered that the ants were inside our suitcases.
On a positive note, the hotel in general was lovely and the staff were very helpful, in particular Christi was very helpful throughout our stay. For a 5* hotel I didn't expect to have these problems