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Hotel Arcade

Property class: 3

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Photo gallery for Hotel Arcade

A bar area with wooden tables and chairs, a glass display case with bottles, and a patterned wall. - Hotel Arcade (Sins)
A hotel with a modern facade, a visible bar area, and outdoor seating. - Hotel Arcade (Sins)
A hotel lobby with a reception desk, a red sofa, and a small table with a candle. - Hotel Arcade (Sins)
A modern bar area with multiple seating options, a well-lit interior, and a variety of bar stools. - Hotel Arcade (Sins)
A gym with various exercise equipment, large windows, and a visible treadmill. - Hotel Arcade (Sins)
Consider a stay at Hotel Arcade and take advantage of a terrace, shopping on site, and dry cleaning/laundry services. The on-site restaurant, Weinbar, offers dinner and light fare. Free in-room WiFi is available to all guests, along with a bar and a gym.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Single Room (Grandlit)

A hotel room with a large bed, two bedside lamps, a desk with a chair, and a window with curtains.

Single Room (Grandlit)

9.2 out of 10
Wonderful
(10 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

A hotel room with two beds, a desk, and a chair.

Standard Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (Large)

A hotel room with two beds, a desk, a chair, a sofa, and a TV.

Double Room (Large)

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Small Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

1 bedroom, in-room safe, desk, soundproofing

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Family Room

  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

About the neighborhood

Located in Sins, Hotel Arcade is near a metro station. Museum Burg Zug and Kunsthaus Zug are cultural highlights, and some of the area's landmarks include Chapel Bridge and Muri Abbey. Looking to enjoy an event or a game while in town? See what's happening at Bossard Arena or Kart-Bahn Wohlen. Discover the area's water adventures with water skiing and parasailing nearby, or enjoy the great outdoors with horse riding and hiking/biking trails. Visit our Sins travel guide
Map
Luzernerstrasse 31, Sins, AG, 5643

What's nearby

  • A wooden dock extending into a calm lake with a sailboat in the distance and mountains in the background.
    Lake Zug
    9 min drive - 4.9 miles
  • A stone sarcophagus with a lion lying down, inscribed with text.
    Lion Monument
    20 min drive - 14.5 miles
  • Metalli Shopping Centre
    14 min drive - 9.6 miles
  • Zug Old Town
    14 min drive - 8.9 miles
  • Chateau Guetsch
    19 min drive - 15.0 miles

Getting around

  • Cham Station
    7 min drive
  • Zurich Airport (ZRH)
    50 min drive

Restaurants

  • Von Rotz
    4 min drive
  • Bistrot Lorze
    7 min drive
  • Ristorante Pizzeria Rialto
    8 min drive
  • Blossom Coffee House
    7 min drive
  • Restaurant Engel
    6 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Weinbar

Things to do

  • Gym
  • Shopping

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 2,099 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:30 PM

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Express check-out available

Special check-in instructions

The front desk is open daily from 6 AM - 11:30 PM

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets allowed for an extra charge of CHF 10 per pet, per day

Service animals are welcome, and are exempt from fees

2 total pets

Restrictions apply; for more information contact the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CHF 35.00 per night

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CHF 15 per person
  • Pet fee: CHF 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 35.00 per night
  • Facilities fee: CHF 15 per person, per day and includes use of: fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Frequently asked questions

Is Hotel Arcade pet-friendly?

Yes, Hotel Arcade allows pets (limit 2 total). There's a fee of CHF 10 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Arcade?

Check-in start time: noon; Check-in end time: 11:30 PM.

What time is check-out at Hotel Arcade?

Check-out is at 11 AM.

Where is Hotel Arcade located?

Situated in Sins, this hotel is within 9 mi (15 km) of Lake Zug, Roche Forum Buonas, and Strandbad Zug. Zug Trade Fair and Bossard Arena are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Arcade Reviews

9.2

Wonderful

9.4

Cleanliness

7.4

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 73 out of 118 reviews
Rating 8 - Good. 38 out of 118 reviews
Rating 6 - Okay. 7 out of 118 reviews
Rating 4 - Poor. 0 out of 118 reviews
Rating 2 - Terrible. 0 out of 118 reviews

Reviews

Verified review

10/10 Excellent

Alireza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, very clean, very good breakfast, and very close to the train station.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Lukasz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious. The breakfast and coffee was tasty. Perfect location if you travel bewteen Lucerne and Zurich
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Mylene

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and very clean. Helpful staff. It was a very short stay but we enjoyed the hotel.
Stayed 1 night in May 2025
Verified review

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this was a place to stay between Lucern and Zurich where we were visiting friends. The hotel was great, breakfast was good. Highly recommend.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Asoka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were warmly welcomed by Sophia who was excellent in handling our check-in. We checked in bit late but nevertheless she was very helpful in giving us our keys very fast and guiding us to our room. We spent a very nice evening at their bar, ordered some food and then went to sleep. The room was excellent and is very spacious and the bathroom was very clean. We got up in the morning and went for a walk around the property and were amazed to discover a great wooden bridge right behind the hotel. It is a great location for a morning walk. We had a very good breakfast and then continued our journey. We would reccommend this hotel to anyone who is passing by the spend a night or two and enjoy the surrounding areas.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Mandana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facilities, very helpful staff, thoroughly enjoyed our stay.
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities room staff are incredible
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Deep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great staying at this property. Highly recommend this place for your next stay
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
good hotel
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was the lovely a s the room was comfortable. The room was booked for two people, but it only had one twin size duvet and one bath towel. It wasn’t set up for two people. I’m sure I could have requested more, but we made due. The check in staff were very polite and helpful!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 1 night in Nov 2023
Verified review

6/10 Okay

Ken

Liked: Cleanliness, staff & service
Just a room
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, clean and well maintained, and great bar. This is a gem of a small hotel. Found by accident as I couldn't get a place in Baar, but this is a great hotel. The only point is that it is near the train line, so if you stay on the rear of the property it can be noisy...but that is the same with a lot of hotels in the area. I will definitely use again.
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles sauber, personal freundlich und tolles Frühstück, sehr gutes Preisleistungsverhaeltnis für die Schweiz
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war überragend - die Freundlichkeit, das Frühstück und das Personal! Top, gerne wieder!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Johan

Liked: Cleanliness, staff & service, property conditions & facilities
Superbra och trevlig personal!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities
Sehr zuvorkommend und freundlich
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leider eine grosse Baustelle neben an den Tag über, in der Nacht sehr ruhig. Es gibt aber einen Gutschein für ein Getränk als Entschädigung.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Wolf-OIiver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist sehr sauber und liegt ideal für Besuche in der ganzen Schweiz. Ich war das erste Mal hier und werde sicherlich wieder kommen.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sauberes zweckmässiges Zimmer

Sauberes, zweckmässiges Zimmer. Ideal für einen Kurzaufenthalt. Sehr nahe am Bahnhof gelegen. Freundliches Personal.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities
Angenehmer Aufenthalt. Direkt beim Landi.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Katrin

Liked: Property conditions & facilities
Sehr nettes Personal 🙂
Stayed 2 nights in May 2024
Verified review

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Einfach und zweckmässig
Stayed 1 night in Sep 2023