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Helnan Auberge Hotel

Property class: 5 and above

Choose dates to view prices

Photo gallery for Helnan Auberge Hotel

A poolside setting with a woman in a black bikini, a metal bucket with a bottle, a vase with a red rose, and two glasses of wine on a table. - Helnan Auberge Hotel (Sinnuris)
A room with a view of the sea, blue upholstered seating, tables with white tablecloths, and colorful rugs. - Helnan Auberge Hotel (Sinnuris)
A lobby with a marble floor, a central chandelier, and seating arrangements. - Helnan Auberge Hotel (Sinnuris)
A hotel with a courtyard, multiple buildings, and well-lit pathways. - Helnan Auberge Hotel (Sinnuris)
A waterfront hotel with outdoor dining areas, stone walls, and a well-lit lawn. - Helnan Auberge Hotel (Sinnuris)
A poolside bar, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Helnan Auberge Hotel. For some rest and relaxation, visit the sauna or the Turkish bath/hammam. The on-site restaurant, El Sohbagia, offers lunch and dinner. In addition to a garden and a playground, guests can connect to free WiFi in public areas.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Restaurant
  • Air conditioning
  • Business services

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

A hotel room with a bed, two bedside lamps, a desk with a chair, a mirror, and a window with curtains.

Standard Room

  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room (Egyptians Only)

A hotel room with a bed, two bedside lamps, a desk with a chair, a mirror, and a window with curtains.

Standard Room (Egyptians Only)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Sinnuris is home to Helnan Auberge Hotel. Karanis and Water Wheels Park are local landmarks, and the area's natural beauty can be seen at Lake Qaroun and Widan al-Faras. Visit our Sinnuris travel guide
Map
Karoun Lake , Faiyum Governorate, Sinnuris

What's nearby

  • Water Wheels Park
    46 min drive - 19.1 miles

Getting around

  • Sella Station
    39 min drive
  • Cairo Intl. Airport (CAI)
    107 min drive

Restaurants

  • Mefreh Fish | مفرح
    6 min drive
  • مطعم و كافتيريا البارون
    4 min drive
  • مطعم أسماك ابو عبد الله
    6 min drive
  • El-Rawda Open Resturant
    1 min walk
  • Restaurants Shahrezad
    3 min drive

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (USD 5 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Sohbagia

Things to do

  • Billiards/pool table
  • Children's pool
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 110.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 5.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31

Frequently asked questions

Does Helnan Auberge Hotel have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Helnan Auberge Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Helnan Auberge Hotel?

Check-in start time: 2:00 PM; Check-in end time: 3:00 PM.

What time is check-out at Helnan Auberge Hotel?

Check-out is at noon.

Where is Helnan Auberge Hotel located?

Situated in Sinnuris, this luxury hotel is steps from Lake Qaroun and 9.9 mi (16 km) from Karanis. Water Wheels Park and Hawara Pyramid are also within 25 mi (40 km).

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Reviews

Helnan Auberge Hotel Reviews

6.8

7.0

Cleanliness

6.8

Location

6.8

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 8 out of 33 reviews
Rating 8 - Good. 8 out of 33 reviews
Rating 6 - Okay. 8 out of 33 reviews
Rating 4 - Poor. 4 out of 33 reviews
Rating 2 - Terrible. 5 out of 33 reviews

Reviews

Verified review

10/10 Excellent

Hosam

Liked: Cleanliness, staff & service, property conditions & facilities
Very unique property, staff are extremely helpful and friendly
Stayed 3 nights in May 2022
Verified review

2/10 Terrible

Shady

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was terrible by all means They never answer their phone In the first place Staff is VERY unfriendly and not willing to help Room was not clean Bedsheets and towels smelled awful We couldn’t even reach the reception or front desk if we needed anything during our stay Food was horrible
Stayed 2 nights in Feb 2022
Verified review

8/10 Good

Ehab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Overall ... it was good experience 8.5/10 Staff freindly 10/10 Room is great 9/10 Service is great 9/10 Food is ok .. Arabic cousin ... i can give it 7 out of 10 .. food was not much hot ( dishes up not heated up during service ) and not much verieties of dishes... Hotel location is direct on the lake however it is far away from the attraction areas ( approx 25km far ) Hotel is not providing Safary trip packages ... so you need to do your own homework .. to arrange a trip for your safary trip ... for us .. we ve contacted a local family lives in tunis village who has several land croser 4×4 Approx cost is 100 usd per trip can accomodate up to 6 pax.. including water falls .. wasi al hitan ...desrt surfing..... desert crousing ...
Stayed 1 night in Feb 2022
Verified review

2/10 Terrible

Nariman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible place, dirty, food is disgusting. The third bed for the
Stayed 1 night in Apr 2021
Verified review

2/10 Terrible

Verified traveler

Disliked: Amenities, property conditions & facilities
Avoid Helnan al fayoum, Everything is terrible. I came for one night just to sleep as we have trips outside to do, 1st i checked in at 6pm,they put us in a room overview garbage area,as there is no other rooms available, 2nd we found out that air-condition bringing out heat in a terrible way, we tried to talk to them, to find that 5 rooms at reception are complaining same issue & their answer that we are trying to fix it ... Now it is 11 pm, we couldn’t sleep & my kids slept and their bodies are too hot ... I called the manger & i started to shout out, his answer that i will fix it and call you back in 15 mins, After an hour and half he prepared another room in another building , more clean and location is better , but we have to carry kids while they are sleeping and pass them to another building in very gold weather with too much wind , After we moved with 3 hours , i found my little daughter got a fever 40 c , calling them to help but no pharmacies around and no clinics.. we stayed like that till 2nd day ! And regardless what happened to us, this hotel is not Fayoum mood at all , terrible location No View , terrible food ( no oriental breakfast like all other hotels ) .. Not that clean at all , Dirties all around& rooms are too small Dosent worth penny , its rate was 1200-1500L. E per night & other hotels max. 600L. E Was a big mistake to choose
Stayed 1 night in Apr 2021
Verified review

10/10 Excellent

Alaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a very relaxing place
Stayed 2 nights in Feb 2021
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Amenities
The hotel is historic with lot of events that have happened in it. But when keeping the iconic old vibes, the hotel management forgot to do maintenance and renovation. The room is supposed to be 5 stars but was not even close to 3 stars with the bathroom amenities very limited and the shower very old and broken. The breakfast buffet was okay but dinner options were very limited. Front desk staff were too slow and seemed not professional enough to match the expectations of this historic hotel
Stayed 1 night in Dec 2020
Verified review

6/10 Okay

Verified traveler

Great location, great views, beautiful garden, historic
Stayed 2 nights in Dec 2020
Verified review

8/10 Good

Abeer

Liked: Staff & service, room comfort

Needs renovations

The hotel has a lot of history but it needs huge renovations.
Stayed 1 night in Dec 2020
Verified review

10/10 Excellent

christie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was lovely. The staff was helpful and attentive, the hotel was sparkling clean and we had a very relaxing time. We were one of only a few guests in the hotel in this quiet season and yet the staff worked hard to make sure we enjoyed every moment.
Stayed 2 nights in Nov 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and good food . Need some activities for the night . Bath shampoo and shower gel quality need to be changed
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Mervat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌👍 very good everything perfect we love stuff
Stayed 2 nights in Oct 2019
Verified review

8/10 Good

jafar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Excellent architecture and landscape clean rooms and excellent breakfast. Toilets need renovation. Sound insulation of the balcony needs improvement if possible. Music broadcast should be better and should stop before 10 pm.
Stayed 1 night in Jan 2019
Verified review

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
location is very good 1 hour 15 from Cairo.. 30 min from Tunis village. rooms need renovation. don't recommend u go during any public holiday as they aren't ready to host so many guests at the same time.
Stayed 2 nights in Jan 2019
Verified review

8/10 Good

Thomas

Recommended for not demanding cleintle whose main goal is to explore the area. Price is rigght. Friendly staff
Stayed 3 nights in Jan 2019
Verified review

6/10 Okay

nesreen

كان يمكن ان يكون أفضل

الفندق قديم يحتاج الي تجديد بمعني انه فندق تاريخي ولكن ينقصه الصيانه والاهتمام. لانوجد خدمات ترفيهية خاصه في فصل الشتاء، قد يكون مكان أفضل في الربيع! رغم إنني غير متاكد من ذللك
Stayed 1 night in Dec 2018
Verified review

4/10 Poor

bassem

Disliked: Staff & service, property conditions & facilities, room comfort
long check in process over an hour, wrong bed request in 2 rooms, awful breakfast
Stayed 1 night in Aug 2018
Verified review

6/10 Okay

Verified traveler

Liked: Room comfort
Average hotel nothing special, location is good to go anywhere in fayoum
Stayed 2 nights in Jun 2018
Verified review

4/10 Poor

Ozgur

Liked: Cleanliness

Kotu bir geceydi

Otele gelen öğrenci gurubu sabaha kadar korıdorlarda muzık acıp eglendı.Ama işin garibi otel yonetımı buna mudahale etmedi. Gece boyu uyuyamadık.
Verified review

2/10 Terrible

hanan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

All public area is not heated very cold all over

I booked 4 nights and left after 2 it was very cold no heaters at any public area , poor service they couldn't find my booking or know anything about the hotel entertainment over all stay was not good bad experience no activity indoor or outdoor by the pool
Verified review

8/10 Good

aliaa

Liked: Cleanliness, property conditions & facilities, room comfort

nice hotel

over all was good , very friendly staff, amazing view from the rooms
Verified review

4/10 Poor

ハト

Disliked: Cleanliness, property conditions & facilities, room comfort

ゴージャスなのに、寂れた雰囲気のホテル。

元国王の離宮ということで、期待していたが、残念な感じです。オーベルジュという名前にもかかわらず、ご飯は美味しくない。
Verified review

4/10 Poor

Raghdaa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was on poor garden view although I reserved a beach view!
Verified review

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The first one

It was a great stay and everything was good but the problem only with the front office manager coz he gave me a very hard time