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Carlton City Hotel Singapore

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Luxury
5.0 star property
9.4

Exceptional

Elegant escape in the vibrant city

Amidst the vibrant cityscape, enjoy spacious rooms with high ceilings and impeccable cleanliness. Unwind at the rooftop bar with great vibes and savor the convenience of nearby culinary delights.

Popular amenities

  • Bar

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room

9.0 out of 10
Wonderful
(190 reviews)

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Deep soaking bathtub
Bathrobes
Rainfall showerhead
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Executive Room with Complimentary Mini Bar

In-room safe, desk, blackout drapes, iron/ironing board

Executive Room with Complimentary Mini Bar

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Free minibar items
LED TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Deep soaking bathtub
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Club Room with Club Lounge Access

In-room safe, desk, blackout drapes, iron/ironing board

Club Room with Club Lounge Access

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Blackout drapes/curtains
Toilet with electronic bidet
Deep soaking bathtub
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Deluxe Single Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Single Room

9.4 out of 10
Exceptional
(30 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
LED TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Deep soaking bathtub
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Executive Single Room with Complimentary Mini Bar

In-room safe, desk, blackout drapes, iron/ironing board

Executive Single Room with Complimentary Mini Bar

Highlights

Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Deep soaking bathtub
  • 32 sq m
  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Club Single Room with Club Lounge Access

In-room safe, desk, blackout drapes, iron/ironing board

Club Single Room with Club Lounge Access

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Blackout drapes/curtains
Toilet with electronic bidet
Deep soaking bathtub
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room

  • Sleeps 2

View all photos for Executive Room (Complimentary Mini Bar & Higher Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Executive Room (Complimentary Mini Bar & Higher Floor)

  • Sleeps 2

View all photos for Club Room (Club Benefits & Higher Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Club Room (Club Benefits & Higher Floor)

  • Sleeps 2

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About the neighborhood

Map
1 Gopeng Street, Singapore, 078862

What's nearby

  • Shenton Way - 3 min walk - 0.2 miles
  • Maxwell Food Centre - 8 min walk - 0.5 miles
  • Chinatown Heritage Center - 13 min walk - 0.7 miles
  • Raffles Place - 15 min walk - 0.8 miles
  • Boat Quay - 19 min walk - 1.0 mile

Getting around

  • Tanjong Pagar Station - 4 min walk
  • JB Sentral - 27 min drive
  • Singapore Changi Airport (SIN) - 25 min drive

Restaurants

  • ‪Salmon Samurai - ‬1 min walk
  • ‪Bar-Roque Grill - ‬1 min walk
  • ‪The Marmalade Pantry @ Oasia Downtown - ‬2 min walk
  • ‪Jia Xiang Sarawak Kuching Kolo Mee 家香面 - ‬1 min walk
  • ‪Plate @ Carlton City Hotel - ‬1 min walk

About this property

Carlton City Hotel Singapore

Luxury hotel near Maxwell Food Centre
Located close to Chinatown Heritage Center and Boat Quay, Carlton City Hotel Singapore provides a coffee shop/cafe, dry cleaning/laundry services, and 2 bars. The on-site restaurant, Plate, offers breakfast, brunch, lunch, dinner, and pool views. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym.
You'll also find perks like:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and babysitting (surcharge)
  • A 24-hour front desk, tour/ticket assistance, and concierge services
  • Guest reviews speak highly of the helpful staff and location
Room features
All 386 rooms have comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Rainfall showers, deep soaking tubs, and free toiletries
  • 40-inch LED TVs with cable channels
  • LED light bulbs, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SGD 47.96 for adults and SGD 23.98 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cooling Tower Rooftop Bar
  • Plate
  • The Trading Floor
  • Tuxedo

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Vibrating pillow alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 29 floors
  • At least 80% lighting from LEDs
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in, along with matching photo identification. Reservations paid by a third party are not accepted.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SGD 90.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: SGD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately SGD 47.96 for adults and SGD 23.98 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 90.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Trading Floor lounge is open daily from 3-11 PM. The Cooling Tower rooftop bar is open Sunday-Tuesday from 4 PM to midnight, and from 4 PM-1 AM, Wednesday-Saturday. Plate is open daily from 6:30 AM-10:00 PM. Tuxedo is open Monday - Friday 7AM to 7PM and Sat, Sun and Public Holidays 8AM to 7PM
Durian and foods with strong smells are not permitted at this property.

We should mention

Pool access available from 6:30 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Carlton City
Carlton City Hotel
Carlton City Hotel Singapore
Carlton City Singapore
Carlton Hotel Singapore City
Carlton Singapore City
Carlton City Singapore
Carlton City Hotel Singapore Hotel
Carlton City Hotel Singapore Singapore
Carlton City Hotel Singapore (SG Clean)
Carlton City Hotel Singapore Hotel Singapore

Frequently asked questions

Does Carlton City Hotel Singapore have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:30 AM–10:00 PM.

Is Carlton City Hotel Singapore pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Carlton City Hotel Singapore?

Check-in begins at 2:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Carlton City Hotel Singapore?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Carlton City Hotel Singapore located?

Located in Downtown Singapore, this luxury hotel is within a 15-minute walk of Maxwell Food Centre and Chinatown Heritage Center. Boat Quay and Esplanade Theatres are also within 2 mi (3 km). Tanjong Pagar Station is only a 4-minute walk and Maxwell Station is 8 minutes.

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Carlton City Hotel Singapore Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1250 out of 1757 reviews
Rating 8 - Good. 385 out of 1757 reviews
Rating 6 - Okay. 73 out of 1757 reviews
Rating 4 - Poor. 29 out of 1757 reviews
Rating 2 - Terrible. 20 out of 1757 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel great location
Stayed 2 nights in Oct 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely rooms
Stayed 3 nights in Nov 2025

10/10 Excellent

Joel D

Liked: Cleanliness, amenities, property conditions & facilities
Very clean Hotel, Staff very accommodating All inclusive breakfast was spot on
Pool
Pool
Stayed 5 nights in Oct 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Staff were helpful and welcoming.
Stayed 2 nights in Nov 2025

10/10 Excellent

Varun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, great location to get to City or Airport
Stayed 5 nights in Oct 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to MRT. Good hotel value for downtown Singapore.
Stayed 5 nights in Nov 2025

10/10 Excellent

Varun

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and new property
Stayed 5 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean spacious room Nice club lounge with great views
Stayed 2 nights in Oct 2025

10/10 Excellent

Vijayan J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel at a good location close to Chinatown
Stayed 2 nights in Sep 2025

10/10 Excellent

Lesley-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were wonderfy
Stayed 5 nights in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
A nice clean hotel good location but the online movie are switched off but
Stayed 2 nights in Nov 2025

8/10 Good

Kriti

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, spacious room
Stayed 7 nights in Sep 2025

10/10 Excellent

Hui Zuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategic location, easy to get around by bus and MRT. The staffs are so friendly, room is clean..
Stayed 2 nights in Sep 2025

10/10 Excellent

Ranjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , excellent staff really enjoyed our stay there. Super location Tanjong Pagar
Stayed 5 nights in Sep 2025

10/10 Excellent

Corynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, spacious friendly staff and excellent location
Stayed 3 nights in Aug 2025

10/10 Excellent

Rena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their service was very good and we enjoyed our anniversary. The room is nice and cozy.
Stayed 7 nights in Aug 2025

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good courtesy
Stayed 2 nights in Nov 2025

10/10 Excellent

Dongsu

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Oct 2025

8/10 Good

Ross

Liked: Property conditions & facilities
excellent hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Clean room and staff are nice and polite. Breakfast is fantastic. Will highly recommend if friends ask. 👍👍👍👍👍
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, a quiet, clean hotel. Easy access to shopping, and the Big Bus
Stayed 7 nights in Aug 2025

10/10 Excellent

Corneliu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good personal. Clean rooms, a very nice and pleasent stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

Saville

Liked: Cleanliness, amenities, property conditions & facilities
Excellent spot, great hotel and staff.
Stayed 7 nights in Jun 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and vicinity to everything.
Stayed 2 nights in Jul 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location & close to the MTR. Rooms were clean, modern & the beds extremely comfortable with excellent linen. Loved the roof top bar & the breakfast was good although I would have preferred a better selection of dining options. I think the hotel is missing a trick here.
Stayed 4 nights in Oct 2025
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