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The Moon Residence & Spa

Property class: 4

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Photo gallery for The Moon Residence & Spa

A pool area with clear water, surrounded by greenery and a building with a balcony. - The Moon Residence & Spa (Siem Reap)
A hotel with a modern facade, large windows, and a well-lit entrance. - The Moon Residence & Spa (Siem Reap)
A bathroom with a bathtub filled with pink lotus flowers, a window with curtains, and a towel rack. - The Moon Residence & Spa (Siem Reap)
A bathroom with a bathtub, a sink, and a decorative wall hanging. There is a window with a view of greenery outside. - The Moon Residence & Spa (Siem Reap)
A poolside area with lounge chairs and tables, surrounded by lush greenery and a pergola. - The Moon Residence & Spa (Siem Reap)
Located close to Old Market Area and Pub Street, The Moon Residence & Spa provides a poolside bar, a rooftop terrace, and 2 coffee shops/cafes. Active travelers can enjoy amenities like archery and cycling at this hotel. Indulge in a facial, a deep-tissue massage, and a body wrap at La lune Spa, the onsite spa. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Landmark King, Balcony, Garden View

A hotel room with a bed, a desk, a chair, a table, and a view of greenery outside.

Landmark King, Balcony, Garden View

10.0 out of 10
Exceptional
(4 reviews)
  • 47 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for King Suite With Balcony, Garden and Pool View

A hotel room with a bed, a desk, a television, and a view of greenery outside.

King Suite With Balcony, Garden and Pool View

  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Landmark Twin With Balcony, Garden and Pool View

A hotel room with two beds, a desk, a chair, a small table, and a balcony with curtains.

Landmark Twin With Balcony, Garden and Pool View

8.0 out of 10
Very good
(1 review)
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Family Connecting Room, Balcony, Garden and Pool View

A hotel room with a large bed, a desk, a chair, a TV, and a balcony.

Family Connecting Room, Balcony, Garden and Pool View

8.0 out of 10
Very good
(1 review)
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room, Pool View

A hotel room with a bed, a desk, a TV, and a window with curtains.

Deluxe Double Room, Pool View

8.8 out of 10
Excellent
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double Room With Pool View

A hotel room with a large bed, a bedside table, a lamp, and a view of greenery through a large window.

Deluxe Double Room With Pool View

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Connecting Room With Balcony Pool View

A hotel room with a large mirror, a sink, a bed, a small table, and a balcony with a view of greenery.

Family Connecting Room With Balcony Pool View

  • 90 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Queen Bed
  • Free WiFi

View all photos for Landmark King With Balcony Pool View

A spacious bedroom with a large bed, a vanity with a mirror, and a view of the balcony.

Landmark King With Balcony Pool View

  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Siem Reap, The Moon Residence & Spa is in the city center. Apsara Theatre and Angkor National Museum are cultural highlights, and travelers looking to shop may want to visit Old Market Area and Pub Street. Royal Garden and Angkor Wat are two other places to visit that come recommended. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with mountain biking, horse riding, and hiking/biking trails nearby. Visit our Siem Reap travel guide
Map
#100, st.267, Vihear chen Village, Svey Dangkum Commune, Siem Reap

What's nearby

  • A neon-lit street with signs for 'Brick Oven Pizza' and 'Temple Street'.
    Old Market Area
    7 min walk - 0.4 miles
  • A bustling street market with various shops and signs, including a pizza restaurant and a cooking class.
    Pub Street
    9 min walk - 0.5 miles
  • A person grating vegetables in a metal bowl, surrounded by baskets of sliced vegetables and a plastic bag.
    Phsar Chas Market
    10 min walk - 0.6 miles
  • A market with various stalls selling bags, hats, and other accessories.
    Angkor Night Market
    12 min walk - 0.7 miles
  • Siem Reap Art Center Night Market
    9 min walk - 0.5 miles

Getting around

  • Siem Reap Angkor Intl. Airport (SAI)
    60 min drive

Restaurants

  • Embargo
    9 min walk
  • WILD
    9 min walk
  • Angkor Hand-Pulled Noodles & Dumplings
    8 min walk
  • Bakong Restaurant
    10 min walk
  • The Moon Villa & Spa
    10 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free bus station shuttle
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 for adults and USD 3 for children
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Archery
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Crib (surcharge)
  • Free babysitting
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • No elevator
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways

More

  • 1 building
  • 2 floors
  • Built in 2013
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Oven
  • Refrigerator on request
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Living room
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20 per night
Cribs (infant beds) are available for USD 10 per night

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 5 for adults and USD 3 for children
  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 25 (one-way), (up to 12 years old)
  • Crib (infant bed) fee: USD 10 per night
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Children under 15 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does The Moon Residence & Spa have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is The Moon Residence & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at The Moon Residence & Spa?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at The Moon Residence & Spa?

Check-out is at noon.

Does The Moon Residence & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per vehicle applies.

Where is The Moon Residence & Spa located?

This family-friendly Siem Reap hotel is located in the business district, within a 10-minute walk of Old Market Area and Pub Street. Apsara Theatre and Royal Garden are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Moon Residence & Spa Reviews

9.6

Exceptional

9.6

Cleanliness

8.8

Location

9.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 301 out of 378 reviews
Rating 8 - Good. 60 out of 378 reviews
Rating 6 - Okay. 9 out of 378 reviews
Rating 4 - Poor. 5 out of 378 reviews
Rating 2 - Terrible. 3 out of 378 reviews

Reviews

Verified review

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After spending the morning exploring Angkor Wat, it was wonderful to return to such a peaceful hotel. The garden was beautifully maintained, and the swimming pool area felt very relaxing.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Carter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing and fully equipped with everything you need. Great service. Great location.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Jayant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! A home away from home with awesome staff!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very helpful and friendly receptionist with good customer service provided. The room is the most comfortable with a great view with all the amenities that i needed.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Gutierrez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and quiet with a beautiful city view. We appreciated the comfortable bed, cool air conditioning, and complimentary amenities. The breakfast had many choices, and the staff always provided quick and friendly service
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Aroha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our visit was made even better by this wonderful hotel. The entrance was beautiful, and the parking area was spacious and secure. Our room was comfortable with a lovely view and all the amenities we needed. The food at the restaurant was full of flavor, and the poolside bar was a relaxing place to enjoy the evening.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was right about the staff. They are very friendly and easy to communicate. They provide shampoo and shower gel. However, the bottle they used is really difficult to pump.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Jayant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at the Moon Residence and Spa. The staff were very helpful. The hotel is well located. The restaurant is good. I did not use the pool but there were several guests who did during my stay. The Spa is great!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel made our one-night stay very special. The entrance was beautiful with colorful greenery, and there was plenty of parking. Our room was spacious, quiet, and very clean. The air conditioning cooled the room quickly after a hot day exploring Siem Reap. We spent time at the pool before enjoying dinner in the restaurant. The staff were helpful and always polite.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super friendly. Rooms are very big and clean. Generally quite quiet.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Nidwv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed between 7-8 June 2026. 10 minutes walk to the old market in the city. Clean room. Super fast internet. Friendly staff. Excellent buffet breakfast.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
The staff and in-house massages were wonderful. They were also very helpful with booking tours and transportation to and from airports.
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Nelida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, The room was clean and comfortable, the staff were friendly and helpful, and the location was perfect near the pubstreet. Would definitely stay here again.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Charise

Liked: Cleanliness, amenities, property conditions & facilities
The ambience of the hotel stood out. A little tropical sanctuary that welcomed you after the hustle and bustle of the outside world. The staff were very friendly and accommodating of any requests. The breakfast was marvellous, clean room with veranda and swimming pool beautiful. We loved staying here.
Beautiful pool
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Annice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is very nice, breakfast is awesome, all the staff are very helpful and friendly, location just 0.5km from the Pubstreet, yes its very close to the Pubstreet.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel is beautiful especially around the pool was wonderful, rooms are spacious and very clean, amazing facilities, breakfast was really nice, staff very helpful.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Aidan

Liked: Cleanliness, amenities, property conditions & facilities
We stayed at the hotel and it was a very enjoyable experience. The hotel is excellent. The staff are very friendly and welcoming. The breakfast is the best. We loved it so much, we are staying there again towards the end our trip.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
The hotel has great service and is clean and comfortable. Great stay. Easy check in and check out. Knowledgeable staff.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Ethan

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and great location. From the Front desk staff, Housekeepers, and Restaurant staff, everyone was outstanding. So friendly and warm. The pool is perfect on a hot day, Food selection and quality top tier, and comfortable clean rooms. Will stay again.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Bradford

Liked: Cleanliness, amenities, property conditions & facilities
This is the nicest hotel we have ever been! Very impressed with the quality of their service, their food and the pool! If we ever go to Siem Reap again, we will definitely go there!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and the facilities were clean and good. The hotel breakfast was delicious.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is absolutely beautiful. The staff are very welcoming and helpful, Our room was perfect, lovely pool view and a very comfy bed. The pool area was clean and tidy and nice and quiet.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Hawa

Liked: Cleanliness, amenities, property conditions & facilities
The hotel room and dining place are so nice that you can enjoy the place and really relax for your days. The foods are very good of quality and tastes. the staff, they all are polite, very helpful and friendly. Fantastic place and wonderful staff!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Lala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great. We really liked the staff at the reception desk very polite and friendly. Rooms are cleaned daily. Good stay!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

henrix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing, very clean and modern. When we arrived you get greeted by very friendly staff and the check in was very quick and easy. Would definitely return here when I come back to Siem Reap!
Stayed 1 night in Nov 2025