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Snow King Retreat - The Heaven

Property class: 3

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Photo gallery for Snow King Retreat - The Heaven

A wooden balcony with a view of snow-covered mountains. - Snow King Retreat - The Heaven (Shimla)
A restaurant with wooden paneling, red tablecloths, and multiple dining tables. - Snow King Retreat - The Heaven (Shimla)
A room with a sofa, a decorative mosaic elephant sculpture, a potted plant, and framed pictures on the wall. - Snow King Retreat - The Heaven (Shimla)
A large, multi-story building with a snow-covered roof and a snowman decoration. - Snow King Retreat - The Heaven (Shimla)
A snow-covered pathway leading to a building with a green roof, surrounded by snow-laden trees and a clear sky. - Snow King Retreat - The Heaven (Shimla)
Near Mall Road, Snow King Retreat - The Heaven provides a nightclub, a terrace, and a garden. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and kids' meals. Enjoy onsite activities like volleyball and basketball. In addition to a playground and an arcade/game room, guests can connect to free in-room WiFi.

Reviews

3.4 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

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Room options

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Showing 9 of 9 rooms

View all photos for Superior Room

A neatly made bed with patterned bedding, a wooden headboard, and a dark curtain backdrop.

Superior Room

  • Mountain view
  • 6 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite

A wooden-paneled room with a bed, a television, a desk, and a lamp.

Family Suite

  • Mountain view
  • 6 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Cane Hut

A wooden-paneled bedroom with a bed, pillows, a rug, and two wall-mounted lights.

Cane Hut

  • Mountain view
  • 6 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for LOG HUTS

A wooden cabin with a snow-covered roof, a visible bed inside, and a small window with a picture.

LOG HUTS

  • Mountain view
  • 6 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Kitty’s Suite

A room with a bed, wooden panel walls, and a patterned bedspread.

Kitty’s Suite

  • Mountain view
  • 6 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Pine Cottage Twin Room with Two Large Double Beds

A wooden room with a large bed, a blue headboard, and a framed picture of a giraffe.

Pine Cottage Twin Room with Two Large Double Beds

  • Mountain view
  • 6 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Room

Deluxe Room

  • Mountain view
  • 6 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Studio

A hotel room with a large bed, wooden panel walls, a patterned rug, and a nightstand with a lamp.

Luxury Studio

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Room

Family Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Shimla, Snow King Retreat - The Heaven is connected to a shopping center. Indira Tourist Park and Annandale reflect the area's natural beauty and area attractions include Gaiety Heritage Cultural Complex and Adventure Resorts Kufri - Amusement Park Shimla. Snow Kingdom Kufri and Kufri Fun World are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Shimla travel guide
Map
Fagu Top, Shimla, Himachal Pradesh, 171029

What's nearby

  • A traditional building with a red roof, white columns, and patterned floor tiles.
    Kali Bari Temple
    2 min walk - 0.1 miles
  • A crowded street in a hilly town with shops and colorful buildings.
    Mall Road
    10 min walk - 0.6 miles
  • A historic stone building with arched windows and a steeply pitched roof.
    Gaiety Theater
    12 min walk - 0.6 miles
  • A church with a clock tower and a wet street at dusk.
    Christ Church
    13 min walk - 0.7 miles
  • Lakkar Bazar
    17 min walk - 0.9 miles

Getting around

  • Shimla Station
    8 min walk
  • Shimla (SLV)
    45 min drive

Restaurants

  • McDonald's
    16 min walk
  • Indian Coffee House
    10 min walk
  • SOL - Café & Lounge
    17 min walk
  • Ashiana Restaraunt
    13 min walk
  • Cafe Sol
    17 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 25 km
  • Free self parking on site
  • Free secured valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: INR 500 for adults and INR 250 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • SNOW VIEW REVOLVING

Things to do

  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Karaoke
  • Nightclub
  • Playground
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On the riverwalk
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height desk
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2001
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: noon; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 800.0 per day
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 500 for adults and INR 250 for children
  • Rollaway bed fee: INR 800.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Snow King Retreat - The Heaven pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Snow King Retreat - The Heaven?

Check-in start time: noon; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Snow King Retreat - The Heaven?

Check-out is at 11 AM.

Where is Snow King Retreat - The Heaven located?

Situated on the riverwalk, this hotel is within a 15-minute walk of Kali Bari Temple and Mall Road. Gaiety Heritage Cultural Complex and The Ridge are also within 15 minutes. Shimla Station is 8 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Snow King Retreat - The Heaven Reviews

3.4

3.4

Cleanliness

4.8

Location

2.8

Staff & service

3.4

Property conditions & facilities
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 2 out of 3 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

최악의 숙소. 다시는 근처도 안감.

최악의 호텔임. 호텔수준이 아니고 민박수준임. 호텔닷컴의 예약 컨펌도 안됐다고 함. 추운날 가족들과 밖에서 노숙했음. 춥고 배고파 근처 호텔에서 저녁 식사하는데 근처호텔 역시 바가지 요금. 6명이서 43만원 내고 허접한 인도식 먹음..
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BED

Hi, I am your customer for several months and all hotel reservations made through your website Latest booking confirmation: Dear Nemtal, Thanks for booking with us. That’s all done for you so now you can look forward to your stay. Your Hotels.com Confirmation Number is 118632507703. I would like complain that I have done on Latest booking the information about the location of the hotel is not right and was found in search I asked the hotel is situated 22 km elected from the city itself Consequently was caused me mental anguish and I had to pay for another hotel accommodation Thanks in advance and waiting for your reply as still pending
Verified review

6/10 Okay

Disliked: Staff & service

Fantastic location ... once found

Fantastic location but very difficult to find as Hotels.com reported it as being in Shimla, rather than the reality of being 20km distant. Also not so impressed after difficult 16 hour journey from Delhi (holiday traffic and minor landslips following monsoon rain) to be told at midnight by reception that there was no booking. Strength of following 'discussion' eventually proved we did indeed have a booking. Rooms and hotel facilities very tired now when once must have been special. But still recommended as an interesting place to stay out of Shimla.