See all properties

The Ritz-Carlton, Shenzhen

Choose dates to view prices

Photo gallery for The Ritz-Carlton, Shenzhen

A rooftop pool with lounge chairs, surrounded by greenery, and a city skyline with modern skyscrapers in the background. - The Ritz-Carlton, Shenzhen (Shenzhen)
Property video
A modern hotel room with a large bed, a sofa, a round table, and a chair. The room has a large window with a city view. - The Ritz-Carlton, Shenzhen (Shenzhen)
A modern hotel with a prominent entrance, multiple floors, and a curved glass building in the background. - The Ritz-Carlton, Shenzhen (Shenzhen)
A spacious lobby with a central round table, multiple seating areas, and a high ceiling with a chandelier. - The Ritz-Carlton, Shenzhen (Shenzhen)
Luxury
5.0 star property
9.4

Exceptional

Skyline sanctuary in Shenzhen

A magical city skyline unfolds from the hotel's stunning outdoor pool, with handcrafted drinks nearby. The breakfast buffet stays fresh even after multiple days. Attentive spa staff provide personalized treatments while the spacious gym accommodates all workout needs.

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Club Premier King Bed Room

A modern hotel room with a large bed, a TV mounted on a wooden panel, a sofa, and a view of the cityscape.

Club Premier King Bed Room

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Junior Suite

A hotel room with a large bed, a sofa, a chair, a small table, and a decorative wall panel.

Club Junior Suite

  • City view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Club Executive King Bed Suite

A hotel room with a large bed, two armchairs, a desk, and a view of the city.

Club Executive King Bed Suite

  • City view
  • 104 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Garden View King Bed Room

A hotel room with a large bed, a sofa, a round table, and a view of city buildings.

Deluxe Garden View King Bed Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Deluxe Twin Bed Room

A hotel room with two beds, a view of a cityscape, and a framed picture on the wall.

Club Deluxe Twin Bed Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Club Premier Twin Bed Room

A hotel room with two beds, a view of a cityscape, and a framed picture on the wall.

Club Premier Twin Bed Room

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Deluxe Twin Bed Room

A hotel room with two beds, a desk, a chair, a small table, and a view of the city.

Deluxe Twin Bed Room

8.8 out of 10
Excellent
(9 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Premier Twin Bed Room

A hotel room with two beds, a view of a cityscape, and a framed picture on the wall.

Premier Twin Bed Room

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Deluxe Garden View Twin Bed Room

A hotel room with two beds, a view of a cityscape, and a framed picture on the wall.

Deluxe Garden View Twin Bed Room

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Club Executive Twin Bed Suite

A hotel room with a bed, two sofas, a coffee table, and a TV.

Club Executive Twin Bed Suite

  • City view
  • 104 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Carlton Suite

A hotel room with a large bed, a desk, a chair, a window with a view of buildings, and a decorative wall panel.

Carlton Suite

  • City view
  • 118 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for The Ritz-Carlton Suite

A hotel room with a large bed, a sofa, a coffee table, and a desk.

The Ritz-Carlton Suite

  • City view
  • 446 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Design Twin Room

A hotel room with two beds, a small table, a bench, a minibar, and a view of the city.

Design Twin Room

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Design King Room

A modern hotel room with a large bed, a seating area with a table, and a city view through large windows.

Design King Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Design Garden View King Room

A modern hotel room with a large bed, a city view, a desk, and a comfortable seating area.

Design Garden View King Room

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Design Garden View Twin Room

A modern hotel room with two beds, a large window offering a city view, a desk, and a seating area.

Design Garden View Twin Room

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Design Premier King Room

A modern hotel room with a large window, a round table, a sofa, and a bed.

Design Premier King Room

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Oasis Suite

A modern hotel room with a large bed, two seating areas, a coffee table, and a decorative wall.

Oasis Suite

  • City view
  • 104 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Deluxe King Bed Room

A hotel room with a large bed, a sofa, a small table, and a view of the cityscape.

Club Deluxe King Bed Room

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe King Bed Room

A hotel room with a large bed, a sofa, a small table, and a view of the cityscape.

Deluxe King Bed Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premier Suite

A hotel room with a bed, a sofa, a coffee table, and a view of the city.

Premier Suite

  • 104 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premier King Bed Room

A modern hotel room with a large bed, a TV mounted on a wooden panel, a sofa, and a view of the cityscape.

Premier King Bed Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Discovery Suite

A hotel room with a large bed, a sofa, a chair, a coffee table, and a small side table. There is a window with a view of buildings.

Discovery Suite

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

About the neighborhood

Located in Futian neighborhood, The Ritz-Carlton, Shenzhen is connected to a shopping center. Dafen Oil-Painting Village is a cultural highlight and some of the area's popular attractions include Splendid China Folk Village and Happy Valley. Don't miss out on a visit to Window of the World. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like mountain climbing nearby. Visit our Shenzhen travel guide
Map
116 Fuhua San Road, Futian District, Shenzhen, Guangdong, 518048

What's nearby

  • A cityscape with modern skyscrapers, a large train station, and a busy highway.
    Shenzhen Convention and Exhibition Center
    14 min walk - 0.8 miles
  • A cityscape with a prominent bridge, skyscrapers, and a clear blue sky.
    Shenzhen Civic Center
    14 min walk - 0.8 miles
  • A cityscape at dusk with illuminated buildings, a prominent dome structure, and a busy multi-lane road with light trails.
    Shenzhen Central Park
    1 min drive - 0.9 miles
  • A cityscape with modern architecture, including a distinctive red building and a large stadium.
    Shenzhen Lianhuashan Park
    2 min drive - 1.1 miles
  • Ping An Finance Center
    11 min walk - 0.6 miles

Getting around

  • Hong Kong Lok Ma Chau Station
    3 min drive
  • Gangxia Station
    8 min walk
  • Shenzhen Intl. Airport (SZX)
    32 min drive

Restaurants

  • 京味张烤鸭店
    2 min walk
  • 湘颂（卓悦 intown 店）
    3 min walk
  • 勝記 Victory Restaurant
    2 min walk
  • Beef Hot Pot
    2 min walk
  • Subway
    4 min walk

Similar properties

A spacious lobby with multiple seating areas, large chandeliers, and decorative wall panels.
Futian Shangri-La Shenzhen
Futian
  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 1,000 reviews
Futian Shangri-La Shenzhen
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free secured self parking on site
  • Secured extended parking on site (CNY 60 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 217 for adults and CNY 108.50 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Curv
  • Flavorz 全日制餐厅
  • Onyx
  • Paletto 意大利餐厅
  • Xingli 中餐厅

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • DVD player
  • Fenced pool
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (15,737 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 28 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • iPod dock
  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from January 1 2026 to September 30 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for CNY 525.0 per day

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 217 for adults and CNY 108.5 for children
  • Airport shuttle fee: CNY 600 per vehicle (one way)
  • Secured extended parking fee: CNY 60 per day
  • Rollaway bed fee: CNY 525.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the fitness facility or hot tub, and guests under 18 years old are only allowed in the swimming pool with adult supervision
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does The Ritz-Carlton, Shenzhen have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–11:00 PM.

Is The Ritz-Carlton, Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Ritz-Carlton, Shenzhen?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Ritz-Carlton, Shenzhen?

Check-out is at noon.

Does The Ritz-Carlton, Shenzhen provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 600 per vehicle applies.

Where is The Ritz-Carlton, Shenzhen located?

Located in Futian, this luxury hotel is within a 15-minute walk of Shenzhen Convention and Exhibition Center and Coco Park Shopping Center. Shenzhen Lianhuashan Park and Splendid China Folk Village are also within 6 mi (10 km). Gangxia Station is 8 minutes by foot and Shenzhen Convention and Exhibition Center Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Ritz-Carlton, Shenzhen Reviews

9.4

Exceptional

9.4

Cleanliness

9.2

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 438 out of 581 reviews
Rating 8 - Good. 102 out of 581 reviews
Rating 6 - Okay. 17 out of 581 reviews
Rating 4 - Poor. 12 out of 581 reviews
Rating 2 - Terrible. 12 out of 581 reviews

Reviews

Verified review

10/10 Excellent

WING YEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the excellent Ritz-Carlton executive lounge team and all staffs, especially for Elina, for their excellent services and arrangements and made us have a wonderful birthday trip!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

YIFTACH

Liked: Cleanliness, staff & service
clean, spacy room, good and attentive services, great location
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Rui Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and convenient
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities
Fab Hotel, excellent customer service, staff were awesome, executive lounge was perfect. Loved everything about this hotel and hope to return next year.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Friendly and helpful staff. Very nice room setting and detailed amenities. Thrbest choice to stay in Shenzhen no matter for business or vocation.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Gan

Liked: Cleanliness, staff & service, amenities
Clean room , amenities always refilled and staff were very polite and excellent service.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

YIFTACH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, great service

Great location, great service; stuff is attentive and warm to all guests all time; gym and souana are delicious; excellent stay
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Monty

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staffs, nice spa, next to great eating shopping mall
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are extremely nice
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Joselyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliest staff ever
Stayed 1 night in Sep 2025
Verified review

8/10 Good

mei sze cinderella

Liked: Cleanliness, staff & service, amenities
Walk in to the Lobby, Mr Jack Lian was very polite and very helpful , and kindness. And the second floor Restaurant also very good services. The guy names Jackson
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are friendly and the service is excellent
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All stuff are super nice and helpful. Good location.
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Great service, property and facilities a bit dated.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

TINNAWITH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My overall experience was excellent. I was particularly impressed by the male staff member at check-in. He was very helpful and provided useful tips that greatly simplified my business trip in China.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Wai Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room with magnificent view. Nice buffet breakfast with attentive service. It is conveniently located and just 3 min walking distance from Convention ＆ Exhibition Centre Station Exit D. Will come again and highly recommended.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Wai Man Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Club floor service was great
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Ningxiao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is extremely helpful. They go out of their way to make you feel special.
Verified review

10/10 Excellent

Darsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though we waited pretty long for check in, reception staff were kind and helpful in explaining to us and making sure we were comfortable while waiting. Celebrated our anniversary here and the room was nicely prepared by the reception team, appreciate it loads! Disappointed we could not earn loyalty points for this stay though
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Hughie

Liked: Property conditions & facilities
The service was truly exemplary from all staff. They often went out of their way to help despite any language barriers
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Services and good hotel

It's really good services, and the room is quiet good. And the customer service Manager Jack Lin is very kindness and take care of every clients need. I will be there when I have holiday for relax, good! From Ms Lau.C
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelleng service

excellent service at the club level lounge great hotel service and amenities lounge opens from 06:30 to 22:00 with food and beverage and snacks all day long!
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Siu Yip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

kazunari

Liked: Staff & service, room comfort

さすがのホスピタリティ

I visited this hotel from Japan. I relaxed at the pool every day. It's all thanks to Baron, the senior lifeguard. He doesn't speak much English yet, but I was impressed by his hospitality. In this pool area, I could enjoy a drink while listening to the beautiful chirping of birds. Thank you, Baron. I am SATO from JAPAN
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great customer services, welcoming staff Veneer of vanity counter has peeled off. The hotel will benefit from some touch up
Stayed 2 nights in Mar 2024