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Metropark Hotel Shenzhen

Property class: 4

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Photo gallery for Metropark Hotel Shenzhen

A multi-level atrium with a central open space, surrounded by balconies with greenery. - Metropark Hotel Shenzhen (Shenzhen)
A large hotel building with multiple floors and a prominent entrance. - Metropark Hotel Shenzhen (Shenzhen)
A hotel room with a large bed, a desk with a television, a nightstand with a lamp, and a window with curtains. - Metropark Hotel Shenzhen (Shenzhen)
A living room with a sofa set, a coffee table, a TV, and a desk with a lamp. - Metropark Hotel Shenzhen (Shenzhen)
A lobby with a large chandelier, a reception desk, a digital information kiosk, and a large abstract painting on the wall. - Metropark Hotel Shenzhen (Shenzhen)
Located close to Dongmen Pedestrian Street and Luohu Port, Metropark Hotel Shenzhen provides shopping on site, a coffee shop/cafe, and dry cleaning/laundry services. The on-site restaurant offers breakfast, brunch, lunch, and dinner. In addition to car rentals on site and a bar, guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Business Suite, 1 Double Bed

A hotel room with a large bed, a television on a wooden cabinet, two bedside lamps, and a window with curtains.

Business Suite, 1 Double Bed

  • City view
  • 50 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Suite，1 Double Bed

A hotel room with a large bed, a television on a wooden stand, a desk with a lamp, and a window with curtains.

Superior Suite，1 Double Bed

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Suite，2 Single Beds

A hotel room with two beds, a desk, a chair, a vase with flowers, and a large window with curtains.

Superior Suite，2 Single Beds

  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Business Suite，2 Single Beds

A hotel room with two beds, a desk with a lamp, a television, and a large window with curtains.

Business Suite，2 Single Beds

  • City view
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Luxury Suite

A hotel room with a large bed, a desk, and a chair. There is a window with sheer curtains, a painting on the wall, and a lamp on the bedside table.

Luxury Suite

  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite

A hotel room with a large bed, a desk with a television, a nightstand with a lamp, and a window with curtains.

Executive Suite

  • City view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Comfort Suite

A hotel room with a large bed, bedside lamps, a TV, a desk, and a chair.

Comfort Suite

  • City view
  • 80 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed and 1 Double Bed
  • Free wired internet

About the neighborhood

Located in Luohu neighborhood, Metropark Hotel Shenzhen is connected to a shopping center. Dongmen Pedestrian Street and Huaqiangbei are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Splendid China Folk Village and Happy Valley. Don't miss out on a visit to Window of the World. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Shenzhen travel guide
Map
2088 Dongmen Road C, Luohu District, Shenzhen, Guangdong, 518001

What's nearby

  • Dongmen Pedestrian Street
    9 min walk - 0.5 miles
  • International Foreign Trade Center
    14 min walk - 0.8 miles
  • The MixC Shopping Mall
    20 min walk - 1.1 miles
  • Shenzhen Museum
    2 min drive - 1.5 miles
  • Luohu Commercial City
    3 min drive - 1.8 miles

Getting around

  • Shenzhen Station
    3 min drive
  • Shaibu Station
    11 min walk
  • Shenzhen Intl. Airport (SZX)
    42 min drive

Restaurants

  • KFC (肯德基)
    7 min walk
  • McDonald’s (麦当劳)
    6 min walk
  • 蘩楼
    2 min walk
  • 八哥酸辣粉
    5 min walk
  • 星巴克
    4 min walk

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Exterior
Felicity Hotel Shenzhen
Luohu
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
7.8 out of 10, Good, 1,001 reviews
Felicity Hotel Shenzhen
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 66 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,660 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 11 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 AM
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 120.0 per day
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 66 per person
  • Rollaway bed fee: CNY 120.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is Metropark Hotel Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Metropark Hotel Shenzhen?

Check-in start time: 2 PM; Check-in end time: 6 AM.

What time is check-out at Metropark Hotel Shenzhen?

Check-out is at noon.

Where is Metropark Hotel Shenzhen located?

Located in Luohu, this hotel is 0.5 mi (0.9 km) from Dongmen Pedestrian Street and within 3 mi (5 km) of Luohu Port and Huaqiangbei. Shenzhen Convention and Exhibition Center and Coco Park Shopping Center are also within 6 mi (10 km). Shaibu Station is 11 minutes by foot and Laojie Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Metropark Hotel Shenzhen Reviews

8.0

Very Good

8.0

Cleanliness

8.2

Location

7.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 257 out of 999 reviews
Rating 8 - Good. 511 out of 999 reviews
Rating 6 - Okay. 167 out of 999 reviews
Rating 4 - Poor. 40 out of 999 reviews
Rating 2 - Terrible. 24 out of 999 reviews

Reviews

Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I’ve stayed in this hotel many times before, but many years ago. It is in the help of all the shopping and eating, so the location is 10 out of 10. However, this time I decided to stay with them again. But the hotel is looking super rundown and the hallways and rooms smells like rotten egg. I unfortunately will not be staying at this hotel again.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MetroPark Hotel ShenZhen China

심천 메트로파크호텔은 중국 정부에서 운영하는 호텔입니다. 그만큼 외국 여행객의 신변 안전보장이 탁월합니다. 또한 심천은 경제 발전의 선진 도시입니다. 아울러 젊은이들의 피가 샘솟는 느낌을 만끽할 수 있는곳입니다. 그중에도 로후 지역의 중심 상가 지역인 동문시장은 매우 독특한 향기가 진한 곳입니다. 서방의 자유로움과 중국 정통의 보수적인 향기가 어우러 져서 안정화된 동문시장의 향수를 느낄 수 있습니다. 동문시장 사거리에 위치한 메트로파크호텔은 매우 단아한 호텔입니다. 높이는 11층이며 호텔 내부 복도 길이는 150m에 이르는 중국 정통의 향기를 느끼게하는 호텔이빈다. 열번 스무번을 머물러도 이질감이 없이 매우 안락한 호텔입니다.
Stayed 28 nights in May 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful staff. Very convenient, metro is literally underneath the hotel and it’s surrounded by thousands of shops.
Stayed 7 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地点好、环境佳，吃饭方便，地铁站就在正下方！尤其是服务员易丽女士特别亲切，打扫特别用心，令人有宾至如归的感觉！
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地点佳、房间很大、楼下就是地铁站
Stayed 3 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
饭店床稍微硬了点外，饭店位置非常好，就在地铁站正上方，非常方便！而且客房服务人员绕春燕女士也非常和善，认真亲切！
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

직원추천(Wang Mei Lian)

Wang Mei Lian 선전 메트로파크호텔에 근무하시는 환경미화 및 위생 담당이신 직원님께서는 매우 친절하십니다. 그리고 룸의 청결과 위생에 대한 관리를 매우 완벽하게 해주셨습니다. 고객이 공기 오염에 노출되지 않토록 공기정화기로 신속하게 도와주셨습니다. 저는 위 직원님의 청결과 위생관리 도움으로 즐거운 호텔 숙방 여행을 하였습니다. 감사합니다.
Stayed 20 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location ideal for my needs and interests. Sit above the subway, great value, spacious room like a mini sweet with kitchette. Maid was very happy person.
Stayed 6 nights in Dec 2019
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Booking issue

Booking record show confirmed with breakfast but hotel do not have record. It is a screw-up between Hotel, com and Metropark.
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
Very good location, metro underground of the hotel, very large room!
Stayed 4 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地點方便，地鐵直達。房間很大，孩子很開心。花灑溫度足夠，唯獨水壓不太足夠。是次三日兩夜的住宿非常滿意
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間夠大，適合休閑散心，雖然比較舊，但清潔，而且設備感覺很貼心 交通方便，對面就晒地鐵站，步行往東門購物亦不遠
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The room type I booked still not available even I checked in the late afternoon time. The staff is nice to change a similar type of room for us.
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located on top of the Metro, near the food street and the malls. Basically, it is in the heart of all things.
Stayed 4 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall we were happy with our stay at Metropark Hotel. Very convenient to take the lift straight down to Shaibu Metro and a lot of shops and restaurants nearby. The room was large and comfortable. They can improve by providing some plates which could be used in the microwave oven. Some teaspoons or stirrers would make it easier when we made our coffee.
Stayed 5 nights in Dec 2019
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
People smoke on non-smoking floors with doors open. Smokes were in the air system. Even though we were supposed to be in non- smoking rooms, it still filled with smoke smells and allergens which made all of us sick with some kind of respiratory allergic reactions, such as eyes, nose, throat irritations, itchiness, and coughing. Non-smoking signs were posted, but no policy, such as fines, used to stop smoking violations. House keeping can be better.
Stayed 3 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

不錯選擇

今次是第二次入住這間酒店，整體是不錯選擇，房間夠大，地點好，地鐵上蓋，周圍有食肆，商場裡面有間戲院，離東門5-7分鐘路程。非常方便！下次都會選擇呢間。
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with big room, however, the room is pretty run down...
Stayed 3 nights in Dec 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities

Bedbugs and overcharge. Cheap hotel all the way

Hotel is cheap and rooms are big. But mine was infested with bedbugs, and the staff refused to acknowledge the pre-paid breakfast even though it was written on the booking and of course paid for. Cheap hotel indeed, but you will get what you pay for: crappy service, dishonest staff and bugs-ridden rooms. Your call!
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was better than I expected, before the trip I was reading the comments here and it turns out to be a fine experience for me. First, the hotel location is great just right above the SaiBu metro station(exit A2)which you can take a lift straight up your hotel room. Second, there are a lot of food options within the hotel vicinity, HDL is diagonal across the hotel in the Maoye shopping mall. Third, its a walking distance to the famous DongMen shopping street. The hotel staff are decent and greeted us when we are taking lift. The hotel room is huge and in fact its basically a suite, it has a living room and a bedroom. The decoration and fixture are pretty outdated, beds are really hard but was given a choice to select from a range of pillows.
Stayed 5 nights in Nov 2019
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
You get an old suite for a room rate. If you don’t know Chinese, you are killed.
Stayed 1 night in Nov 2019
Verified review

4/10 Poor

Disliked: Staff & service, amenities
朝食付きで予約したにもかかわらず、フロントで朝食券をもらえなかった。フロントに確認したところ、朝食付きのプランではないとのこと。予約の確認記録を見たら、やはり朝食付き。エキスペディアが悪いの？ホテル？ ホテルは、広くて駅に直結で便利だけど、古い。テンション下がる⤵️ フロントに書き込むカードが、名前の付近に漢族、男性と入力されており、違うよと申したら、これは自動で入るから気にしないでとフロントから言われた。 えー！？とビックリ。
Stayed 3 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間寬敞、整潔
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient stay

Convenient location to places to eat and shop, and direct exit (A2) from Shaibu MTR. Rooms were big and clean though the toilet was a little small. Staff were friendly and helpful. Luggage storage service could have be better. There were 6 of us with 12 luggages after check-out, yet we were just asked to leave them in the lobby and doesn't seem very secure (1 luggage tag for the 12 bags). It is only upon prompting that the staff took a filmsy string to tie the luggages together.
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the room, very clean, but I see have Kitchen but no facilities to cook. Also Internet very poor
Stayed 1 night in Nov 2019