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ANDAZ SHENZHEN BAY, BY HYATT

Property class: 4.5

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Photo gallery for ANDAZ SHENZHEN BAY, BY HYATT

A modern building with a rooftop garden, a central pathway, and surrounding greenery. - ANDAZ SHENZHEN BAY, BY HYATT (Shenzhen)
A modern living room with a large TV, comfortable seating, a dining area, and a view of the city skyline. - ANDAZ SHENZHEN BAY, BY HYATT (Shenzhen)
A modern living room with a large window offering a city view, a glass coffee table, and a comfortable seating area. - ANDAZ SHENZHEN BAY, BY HYATT (Shenzhen)
A modern indoor swimming pool with clear glass walls, lounge chairs, and a view of the outdoors. - ANDAZ SHENZHEN BAY, BY HYATT (Shenzhen)
A modern hotel room with a large bed, a TV, a glass table, and a view of the cityscape. - ANDAZ SHENZHEN BAY, BY HYATT (Shenzhen)
Located close to MixC Shopping Mall and Shenzhen Bay Sports Center, ANDAZ SHENZHEN BAY, BY HYATT provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Chinese cuisine. Yoga classes and Pilates classes are offered at the gym; ANDAZ SHENZHEN BAY, BY HYATT also has a bar and conference space. Guests can connect to free in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 1 King Bed, Bay View

A hotel room with a large bed, a glass table, and a view of a bridge and water.

Room, 1 King Bed, Bay View

  • Bay view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, Bay View

A modern hotel room with a large bed, two armchairs, a small table, and a TV. The room has large windows offering a view of the sea.

Room, 2 Twin Beds, Bay View

  • Bay view
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Partial Bay View)

A modern bedroom with a curved window offering a city view, a large bed, a nightstand, and a mirror with lighting.

Deluxe Room, 1 King Bed (Partial Bay View)

  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a curved glass wall, a large bed, a glass table, and a city view.

Deluxe Room, 1 King Bed

  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Bay View

A modern living room with a large TV, comfortable seating, a dining area, and a view of the city skyline.

Suite, 1 King Bed, Bay View

  • Bay view
  • 110 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a sitting area with a table and chairs, a TV, and a city view through large windows.

Room, 1 King Bed

  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed, Bay View

A modern living room with a large window offering a city view, a glass coffee table, and a comfortable seating area.

Studio, 1 King Bed, Bay View

  • Bay view
  • 76 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Twin Room, 2 Twin Beds

A modern hotel room with a large bed, a small table, a chair, and a TV.

Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Bay View (Panoramic)

A modern bedroom with a large bed, a glass table, and a view of a cityscape at dusk.

Deluxe Room, 1 King Bed, Bay View (Panoramic)

  • Bay view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed, City View (High Floor)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Room, 2 Twin Beds, City View (High Floor)

  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located by the sea, ANDAZ SHENZHEN BAY, BY HYATT is in Nanshan neighborhood and is connected to a shopping center. Looking to enjoy an event or a game while in town? See what's going on at Shenzhen Bay Sports Center. Visit our Shenzhen travel guide
Map
2600, Keyuan South Road, Nanshan District, Shenzhen, Guangdong, 518052

What's nearby

  • MixC Shopping Mall
    3 min walk - 0.2 miles
  • Shenzhen Bay
    6 min walk - 0.4 miles
  • Shenzhen Bay Sports Center
    8 min walk - 0.4 miles
  • Coastal City
    14 min walk - 0.8 miles
  • Shenzhen Bay Port
    6 min drive - 1.6 miles

Getting around

  • Hong Kong Lok Ma Chau Station
    14 min drive
  • Dengliang East Station
    15 min walk
  • Shenzhen Intl. Airport (SZX)
    38 min drive

Restaurants

  • 庆春普门
    15 min walk
  • 陶陶居·臻品
    12 min walk
  • Starbucks Reserve 星巴克臻选
    11 min walk
  • Bar 1919
    10 min walk
  • 成川茶店
    16 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times, on request
  • Cruise terminal shuttle (surcharge)
  • Limo/town car service
  • Secured self parking on site (CNY 60 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: CNY 288 to 288 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Bar 1919
  • Club House 润公馆
  • East Room 东室
  • May Flower 五月花
  • West Room 西室

Things to do

  • Fitness classes
  • Gym
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Baby bath
  • Children's dinnerware
  • Children's toys
  • Dining table
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 4,176 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 25 floors
  • Banquet hall
  • Built in 2020
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service
  • Paper towels
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 583.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately CNY 288 to 288 per person
  • Secured self parking fee: CNY 60 per day (in/out privileges)
  • Rollaway bed fee: CNY 583.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Alipay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not allow photo shooting, video recording, interviewing, or filming activities for private or commercial use without permission.

We should mention

Pool access available from 6:00 AM to 10:30 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does ANDAZ SHENZHEN BAY, BY HYATT have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:30 PM.

Is ANDAZ SHENZHEN BAY, BY HYATT pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for CNY 60 per day. Limited spots are available.

What time is check-in at ANDAZ SHENZHEN BAY, BY HYATT?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at ANDAZ SHENZHEN BAY, BY HYATT?

Check-out is at noon.

Where is ANDAZ SHENZHEN BAY, BY HYATT located?

Located in Nanshan, this luxury hotel is within a 10-minute walk of MixC Shopping Mall and Shenzhen Bay Sports Center. Mangrove Seashore Ecological Park and He Xiangning Art Museum are also within 6 mi (10 km). Dengliang East Station is 15 minutes by foot and Shenzhen Bay Checkpoint Station is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ANDAZ SHENZHEN BAY, BY HYATT Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 58 out of 71 reviews
Rating 8 - Good. 10 out of 71 reviews
Rating 6 - Okay. 1 out of 71 reviews
Rating 4 - Poor. 1 out of 71 reviews
Rating 2 - Terrible. 1 out of 71 reviews

Reviews

Verified review

10/10 Excellent

Sonja Yee Hing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very pleasant stay, from the moment we entered the door. The hotel staff was very attentive. The amenities are impeccable. The view in our room was absolutely stunning. We were able to swim a bit at the pool and enjoyed the hot tub and sauna/steam rooms. We decided to eat at the Western restaurant at the hotel and was blown away by the food. We’ll definitely come back again in the future.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
We visited a number of the top 5 star, all are very high standard with competition driving very high standards, this hotel in my opinion is the best all around hotel in Shenzhen, perfect location with bay/sea views, next to shopping Mali with many restaurants and shops to choose. An excellent hotel in all areas and will stay there again on my return to Shenzhen
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, amenities
Good location next to a nice mall. Excellent check in experience. Breakfast ok but generally bar and restaurant staff may benefit from more training
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Lung Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very good service
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant stay, will visit again

Frank Kuang was very helpful upon checking in he explained a bit of history of the hotel. Tamsie Zhang handling my check out and upon request, she gifted me a very special Andaz luggage. Thh highlight of the stay was the hotel dog Max, the free daily happy hour and the Santa Clause present gifting moment. If there were newspapers it would be a cherry on top!
Happy hour with my gift from Santa
Beautiful Christmas tree at the entrance
This is Max :)
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Jiahui

Liked: Cleanliness, staff & service, property conditions & facilities
Love the design of the hotel
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
So cool good place
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

shan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, good outlay.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptionally good

Excellent stay , will be back
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Yolanda

Liked: Property conditions & facilities, room comfort
Beautiful people in an amazing property. Will definitely return.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the lobby mini bar. This is delivered beyond expectations.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Coco

The pillows and mattress should be upgrade
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hardware and service. Will definitely come back again.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Pui Yuen

Liked: Cleanliness, staff & service, property conditions & facilities
awesome
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Hengching

Liked: Cleanliness, staff & service, amenities
all good
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Wai Kin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay… my wife thinks the bed was a bit hard. The duvet was a bit too warm and complimentary drinks can be better quality!.. but everything else is fine
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Gaurav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High tech
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

CHAO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice service and staff, definitely will stay here if I come back to Shenzhen in the future!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, amenities
服务 酒店设计都很棒
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Irey

Liked: Cleanliness, amenities, property conditions & facilities
沒有type C 插頭 衣帽間空調不好
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得推的酒店

整體細節太棒了下回出差會再來
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

ZHAOSEHNG

Liked: Cleanliness, staff & service, property conditions & facilities
整體來講質素不錯，尤其是早餐選擇很多。不足的是一些細節，這和職員的見識和自身悟性有關。
Stayed 1 night in Feb 2025
Verified review

4/10 Poor

PEI-CHUN

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
隔音很不好，三更半夜隔壁房間的關門聲都聽的很清楚，外面在施工也是一大清早就開始敲。
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
超棒的设计 体验很好
Stayed 1 night in May 2024
Verified review

10/10 Excellent

LAN CHING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

會想去第二次的酒店

服務好好，成間酒店沒有舊式的櫃檯，辦理服務時與客人近距離接觸，感覺十分親切。酒店設計新穎，早餐質素普普通通，沒有什麼特別。由5:30至7:30有免費的酒水及茶點供應
Stayed 1 night in May 2024