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Radisson Collection Hyland Shanghai

Property class: 4

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Photo gallery for Radisson Collection Hyland Shanghai

A modern cityscape with a prominent skyscraper featuring a large illuminated sign. - Radisson Collection Hyland Shanghai (Shanghai)
Creator video - submitted by Lizaveta Master
A restaurant with outdoor seating, a view of the city, and a modern interior design. - Radisson Collection Hyland Shanghai (Shanghai)
A view of a cityscape through a window with curtains, featuring modern buildings and a prominent tower. - Radisson Collection Hyland Shanghai (Shanghai)
A spacious lobby with a reception desk, wooden paneling, and a modern chandelier. - Radisson Collection Hyland Shanghai (Shanghai)
Located close to Nanjing Road Shopping District and People's Square, Radisson Collection Hyland Shanghai provides a terrace, shopping on site, and a hair salon. Treat yourself to spa services, such as a sports massage, a facial, or reflexology. Be sure to enjoy breakfast, brunch, lunch, and dinner at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room (Collection)

A hotel room with a large bed, a city view, a television, and a patterned wall.

Room (Collection)

8.2 out of 10
Very good
(12 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed
  • Free wired internet

View all photos for Family Suite with Sofa Bed

A hotel room with a bed, a desk, a chair, a sofa, a TV, and a window with a city view.

Family Suite with Sofa Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed
  • Free wired internet

View all photos for Family Room with Sofa Bed

A modern hotel room with a large window, a bed, a desk with a lamp, a chair, and a small table.

Family Room with Sofa Bed

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Executive Room

A hotel room with two beds, a desk, a chair, a TV, and a window with a city view.

Executive Room

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed
  • Free wired internet

View all photos for Superior Room

A hotel room with two beds, a TV, a desk with a lamp, and a door.

Superior Room

8.6 out of 10
Excellent
(17 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed
  • Free wired internet

View all photos for Executive Suite

A hotel room with a large bed, a desk with a chair, a sofa, a TV, and a window with a city view.

Executive Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

About the neighborhood

Located in Downtown Shanghai, a neighborhood in Shanghai, Radisson Collection Hyland Shanghai is in the entertainment district and near a metro station. Nanjing Road Shopping District and Xintiandi Style Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Yu Garden. People's Square and Jin Mao Tower are two other places to visit that come recommended. Visit our Shanghai travel guide
Map
505 Nanjing Road East, Shanghai, Shanghai, 200001

What's nearby

  • A busy urban street with tall buildings, billboards, and traffic lights.
    Nanjing Road Shopping District
    1 min walk - 0.0 miles
  • A large brick building with the name "CATHAY" on its facade.
    Former French Concession
    8 min walk - 0.5 miles
  • A large circular building with a dome, surrounded by a plaza with steps and flower planters.
    People's Square
    10 min walk - 0.6 miles
  • A large, historic building with a clock tower and a dome, surrounded by modern skyscrapers and a busy square with pedestrians.
    The Bund
    16 min walk - 0.9 miles
  • A traditional Chinese pavilion over a pond with tourists, surrounded by modern skyscrapers.
    Yu Garden
    19 min walk - 1.0 mile

Getting around

  • East Nanjing Road Station
    6 min walk
  • Shanghai South Railway Station
    13 min drive
  • Hongqiao International Airport (SHA)
    40 min drive

Restaurants

  • Choc Republic
    3 min walk
  • House of Blues & Jazz
    2 min walk
  • 外滩私房菜 Waitan Restaurant
    2 min walk
  • M1NT
    2 min walk
  • Happy Lemon (快乐柠檬)
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Cruise terminal shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (CNY 120 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 180 for adults and CNY 90 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • 505 Bar
  • Mosaic Restaurant

Things to do

  • Gym
  • Library
  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 6 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Terrace

Spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 30 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for CNY 350.0 per day
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 180 for adults and CNY 90 for children
  • Self parking fee: CNY 120 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is Radisson Collection Hyland Shanghai pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for CNY 120 per day.

What time is check-in at Radisson Collection Hyland Shanghai?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Radisson Collection Hyland Shanghai?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Radisson Collection Hyland Shanghai located?

Located in Downtown Shanghai, this spa hotel is within a 15-minute walk of Nanjing Road Shopping District and People's Square. Yu Garden and Xintiandi Style Shopping Centre are also within 2 mi (3 km). East Nanjing Road Station is 6 minutes by foot and East Nanjing Road Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Radisson Collection Hyland Shanghai Reviews

8.8

Excellent

9.0

Cleanliness

9.2

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 567 out of 1011 reviews
Rating 8 - Good. 306 out of 1011 reviews
Rating 6 - Okay. 92 out of 1011 reviews
Rating 4 - Poor. 24 out of 1011 reviews
Rating 2 - Terrible. 22 out of 1011 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and excellent location! Lots of choices for breakfast. Highly recommended for staying !!!
Stayed 3 nights in Oct 2026
Verified review

8/10 Good

Descent hotel in a good location
Stayed 3 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Breakfasts were pretty decent with variety choices.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel located in the middle of Nanjing road is really a nice place.Staff polite and efficient and rooms very confortable
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location! Easy access to shopping street and subways.
Stayed 3 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location with excellent breakfast. 2nd floor exit is Nanjing pedestrian street. Highly recommended
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice staff.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel situated in the middle of nanjing east. Great location. Breakfast good.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, located in downtown. I had a good experience there.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well maintained, with friendly staff, in a great location near the Bund. There was a variety of options for breakfast we had included (Asian and Western), and the lounge access we included was pleasant with friendly staff who remembered our preferences. The concierge also helped with getting a reasonable drive to the airport as Didi would have actually been more expensive. It was a great stay for our first time to Shanghai.
Stayed 8 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean rooms but a bit old. Needs an update. Had a bit of issue with pin pointing the pick up point for didi but otherwise a great place to stay.
Stayed 6 nights in Sep 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Convenient central location and pleasant staff, though the room I felt was a little tired.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Able to check in early! Thank you!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I never write hotel reviews but this one was special to me. It was my birthday coming up and they arranged to have a cake delivered to my room! It was a small cake, so please don't give your expectations up reading this review, but it was a perfect size for me. I was just so touched that they would go above and beyond for me, especially when it was not my birthday until after my stay. This service alone is worth 10 stars.
Stayed 3 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Location is ideal. Room is clean, but structure is old and strange. Stuff service is good. Breakfast was ok, vegetables and fruits were fresh but sausages were so-so. In hot section, there were only cooked noodle soups, but they were several bowls pre-cooked, not per order cooked by a dedicated chef.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
* Perfect location at the heart of the shopping district * Spacious and clean room with all needed amenities * Very nice breakfast buffet * Good value for money
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gym was good and great choice at breakfast, location very busy, but great if you want to be in the main shopping district
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this hotel and would definitely recommend it to others. The hotel has an excellent location, which made it very convenient for us during our stay. Our room was clean and comfortable, and the staff were always friendly, helpful, and welcoming. A special thank you to Michael at the front desk. He was very nice, friendly, and patient when helping us during check-out. We asked him to print out our statements, and he took the time to help us without making us feel rushed. He was very kind and professional, and we really appreciated his excellent customer service. Overall, we had a great experience at this hotel. The excellent location, clean room, and friendly and helpful staff made our stay very enjoyable. Thank you to the entire team, and especially Michael, for making us feel so welcome!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Michael at the front desk was wonderful. Last year I booked 3 nights here but unfortunately for me I had to leave after only 1 night and because I had used a 3rd party booking site they couldn't refund my money. But this year Michael remembered me from last years situation and upgraded my room for free trying very hard to make up some of the money I lost last year. Now that's real old fashioned customer service. I can't thank him enough for the kindness he showed me.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room / friendly Staff
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience! The executive rooms are well worth it offering the best views of the Bund and Pearl Tower with free access to the 30est floor lounge to complementary unlimited food and soft drinks all day and alcoholic drinks (6-8pm). The location couldn’t be more convenient too.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on nanjing road. Staff was helpful. Everything close by. Property a little bit older and there is a slight scent of smoke permeating the air. But that's everywhere in Shanghai. Cheap massage on site. A cute cat on 7th floor and gym
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for first time visitors to Shanghai. Building a bit dated but room was spacious and clean, beds were comfortable. Staff were friendly, professional and very efficient. Many options at breakfast buffet. Tons of great restaurants within walking distance. The walk to the Bund is a must do both at day and at night.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very good room, excellent staff. Highly recommend!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was clean, very good location and quiet
Stayed 2 nights in Jan 2026